The Workplace Depot Reviews - Read 2,458 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.91 out of 5

Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have found Shantel of the workplace depot to be extremely helpful and quick in response to queries.”

Posted 6 days ago

“Very efficient service, will definitely place any future orders with this company. Shantel was very professional”

Posted 1 week ago

“Rubbish service. Purchased something for 2/3 day delivery as their website shows. Called several times and even though they do answer their calls. I had no update about my items at all. I won’t use this company again as I didn’t have my items delivered on time after 8 days or purchasing even though their website says 2/3 day delivery. The items I purchased have caused me a lot of distress as I needed them for an event! I still havnt received the items nor I have an update about them!”

Posted 3 weeks ago

“very good customer service”

Posted 4 weeks ago

Hi, Thank you for the review! Very happy I could help and get things sorted for you. If you need anything else in the near future, please let me know and I will be more than happy to help. Have a great afternoon! Kindest regards, Shantel.

Posted 4 weeks ago

“Fast and efficient turnaround ...many thanks Shantel. A pleasure dealing with you. Dominick”

Posted 4 weeks ago

Hey Dominick, thank you for leaving me a lovely review - I am happy you're pleased with the services provided! If you need anything else in the future, please let me know and I will be more than happy to help. Have a nice day! Kind regards, Shantel

Posted 4 weeks ago

“13 Days after the invoice was sent and the items paid for. We are not prepared to wait any longer, we feel that 13 days is more than long enough to take some boxes from a warehouse and put them in a lorry, then to offer another week for ones that you actually dont have in stock is quite frankly ridiculous, or an additional month for ones we had originally ordered in good faith. Sadly this could have been the start of a lot more orders but as you are clearly not interested in our business, we will now have to purchase elsewhere. If we hadnt of chased you we would have still been waiting a year on ! Not very good customer service.”

Posted 1 month ago

“always a pleasure to deal with”

Posted 1 month ago

Hi Rob, Thank you for your kind review - always a pleasure doing business with yourselves too! Speak soon and have a great evening. Kindest regards, Shantel.

Posted 1 month ago

“Great Value and Very Fast Delivery, of well thought out items. This item will be of excellent service, in my home. Many thanks, Peter Barnett.”

Posted 1 month ago

Hi Peter, Thank you for leaving us a great review - we're happy you're pleased with the products and our services! If you require anything else in the near future, please let us know and we will be more than happy to assist you. Have a great day! Kindest regards, Shantel.

Posted 1 month ago

“Great Product, I am disabled and own a large electric recliner chair, the wire from the plug has always been a worry, this product has cured my concern. Excellent Value & Service. 10/10.”

Posted 1 month ago

“Too good to be true. Too quick to send me a quote for the wrong product despite having requested it using their own item code. When quote was eventually confirmed the stock was unavailable, then supplemented some items to make it up and forced to pay by CHAPS to guarantee delivery of the amount remaining. Now had a phone call on day delivery is expected to say there isn't enough to make up the order. You have taken £6k of my cash upfront and now cannot deliver even the compromised order I had agreed. Customer Services have also given me grief about being upset about this today!! What an absolute disgrace. I am out of pocket and you have failed to deliver the product or anything on time. Epic Fail. Does not even deserve the one star I have to give you on this review”

Posted 2 months ago

“The city council had a very urgent need for barriers as part of our risk assessment to protect our staff, the public and deliver a Covid safe environment during our 2021 elections. Lydia smith in particular was very professional and answered all my queries and emails and ensured customer service and satisfaction were both delivered in a very timely manner and the order processed successfully. Many thanks”

Posted 2 months ago

Thankyou for the review. I'm glad we could assist you in creating a safe environment for the Elections. Many thanks for your order. Kind regards Lydia

Posted 2 months ago

“Amazing friendly service helping me find the right product”

Posted 2 months ago

Hi there, thank you for leaving us a review - we're happy you're pleased with the products and services! If you require anything else in the future, please let us know. Have a great weekend! Kindest regards, Shantel.

Posted 2 months ago

“I ordered some garage storage boxes and one was broken when it arrived. I emailed the company -got a reply 10 mins later!!!!!!!!!!!!! The assistant couldn’t have been more helpful and I received a replacement 2 days later. Excellent customer care.”

Posted 2 months ago

Hi Annie, thank you for leaving us a great review - we're happy you're pleased with the products and services! If you need anything else in the future, please let us know and we will be more than happy to help out. Have a great day! Kindest regards, Shantel.

Posted 2 months ago

“best and most prompt customer service I have ever experienced”

Posted 2 months ago

Good Morning, thank you for taking the time to leave us a review and we're very happy you're pleased with our services. If you require anything else, please let us know and we will be more than happy to help out. Have a great day! Kindest regards, Shantel.

Posted 2 months ago

“The service was excellent.”

Posted 2 months ago

Hi Kasia, thank you for leaving us a review. If you need anything else in the future, please let us know and we will be more than happy to help out. Have a great evening! Kindest regards, Shantel.

Posted 2 months ago

“Despite me placing my order way before the 3pm cut off time, the Next Day delivery was a no show, when I called I was told not to worry as it’s out for delivery today. Still no sign of it so I waited in all day for nothing and now god only knows when the item will actually show up or what other days I’m supposed to stay home all day waiting for it”

Posted 3 months ago

“Excellent Service and prompt delivery I thoroughly recommend them”

Posted 3 months ago

Good afternoon Peter, thank you for taking the time to leave us a review. If you need anything else, please let us know and we will be more than happy to help out. Have a great weekend! Kind regards, Shantel.

Posted 2 months ago

“Whilst searching the internet for a particular product, I came across The Workplace Depot site. I found the product that I required, at an astonishingly good price. My telephone order was taken by Layla, a most pleasant, polite, and professional lady. After I apologised for it being such a small and inexpensive purchase, she simply said "no problem". Not only was my order taken, it was delivered the next day, free of charge! To top this wonderful service, even the telephone call was free! In this day and age, it is so reassuring that there are still companies that regard every customer, and every order important. I will definitely be revisiting this truly professional company again, and I will certainly be recommending them at every opportunity. Thank you all at The Workplace Depot, and thank you Layla, for listening to my apologise for such a small order, and being so polite. Kind regards to all of The Workplace Depot Team, and thank you.”

Posted 4 months ago

Thank you Nigel for the very kind words and I really appreciate you leaving this wonderful review and we thank you very much for your business. Kind regards, Layla.

Posted 3 months ago

“Shantel was great to deal with, would not hesitate to contact again”

Posted 4 months ago

Hey, thank you for leaving us a great review - we're happy you're pleased with the services! If you need anything else in the future, please let me know and I will be more than happy to help out. Have a great weekend! Kindest regards, Shantel.

Posted 2 months ago

“Great product, delivery always on time and excellent staff who are always very helpful”

Posted 4 months ago

Hi Nicola, Thank you for your review! We're very pleased you're happy with our services - we'll look forward to helping you hopefully in the near future with more enquiries. Have a great evening! Kind regards, Shantel.

Posted 4 months ago

The Workplace Depot is rated 4.96 based on 2,458 reviews