The Workplace Depot Reviews

Name: The Workplace Depot
Address: Miller House, Moorbridge Road East, Bingham, Nottingham
Rating: 4.94

4.9 Rating 2,723 Reviews

100 %

of reviewers recommend The Workplace Depot

Company Reviews

Metrics

Info

4.9

Based on 2,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service, had a faulty lock on our telescopic barrier after sending a video of the problem not only did they send me a new lock but a complete replacement unit, a big thumbs up to the workplace depot and to Luke for sorting out for me with a next day delivery 👍 thank you”

Helpful Report

Posted 6 days ago

Hello Andy, Thank you so much for your kind words! We’re really pleased to hear that Luke and the team were able to get everything sorted quickly for you. We appreciate your support and look forward to helping you again in the future! Kind Regards, Keisha

Posted 5 days ago

“Great product, worth paying that little bit more. Keep up the good work Will be back to buy more items for sure Malcolm”

Helpful Report

Posted 1 week ago

Hello Malcolm, Thank you so much for your 5-star review! We're thrilled to hear you find our product worth the value and that you'll be purchasing again. Your support means a lot to us and we look forward to serving you again soon! Kind Regards, The Workplace Depot

Posted 6 days ago

“Used Workplace Depot for the first time and have received brilliant service throughout the whole ordering process. Next day delivery for their large products is great. Will definitely use them again in future. 5/5!”

Helpful Report

Posted 1 month ago

Hello Carlin, Thank you so much for your fantastic review! We're delighted to hear that you had a brilliant experience with our service and that the next day delivery worked perfectly for you. We appreciate your kind words and look forward to serving you again soon! Kind Regards, The Workplace Depot Team

Posted 1 month ago

“I can't fault the Workplace Depot Excellent sturdy tools at a great price and arrived the next day - thanks !”

Helpful Report

Posted 1 month ago

Hello Bruce, Thank you so much for the fantastic review! We're thrilled to hear you're happy with the quality of our products and the speedy delivery! Kind Regards, The Workplace Depot

Posted 1 month ago

“Ordered 2 cabinets and am a first time buyer. Great communication from the company and prompt and efficient delivery. More than happy with the products, well packaged and safely delivered. Assembly instructions were a little confusing BUT if you have any doubt, please refer to the website as there is a short but very helpful video. Brilliant!! Will use this company again. Thanks everyone.”

Helpful Report

Posted 2 months ago

Hello Ron, Thank you for your wonderful feedback! We’re delighted to hear that you had a positive experience with our communication and delivery service. It’s also great to know that you found our video helpful for assembly. We appreciate your support and look forward to serving you again in the future! Kind Regards, Team The Workplace Depot

Posted 2 months ago

“First time using the workplace depot definitely not the last great for value and delivery as described the following morning many thanks and well done,very happy customer.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your fantastic review! We’re thrilled to hear that your first experience with The Workplace Depot left such a positive impression. It's great to know that you found our value and delivery service to be exceptional. We look forward to serving you again in the future! Kind Regards, The Workplace Depot Team

Posted 2 months ago

“regarding 2 phone calls today for product SS3 The sales person was most unhelpful and kept referring me to the website. I wanted to order 2 of the trolleys but you have no stock until June 25 ?”

Helpful Report

Posted 3 months ago

Hello, Thank you for sharing your experience with us. I’m truly sorry to hear that our sales representative was not as helpful as you expected and that you faced stock availability issues. We strive to provide excellent customer service and will use your feedback to improve. Please keep checking our website for updates, and we appreciate your patience. Kind Regards, The Workplace Depot

Posted 3 months ago

“I purchased 4 retractable parking posts. The core product is great and the delivery very quick. With the posts comes a padlock that you lock to secure the post in the upright position. When the post is down it would make sense for the padlock to affix to the pull up handle so it doesn't need to be kept indoors or in a vehicle etc. Unfortunately the padlock supplied is too small and I now need to purchase 4 new padlocks. I did query this with the company but they said it wasn't down to them which seemed a bit of a cop out. Hopefully they can feed back to their supplier.”

Helpful Report

Posted 4 months ago

Hi Andy, Thank you for your review and for highlighting your positive experience with our product and delivery. I’m sorry to hear about the issue with the padlocks. Your feedback is valuable, and we understand how important it is to have everything work together seamlessly. We will certainly pass your comments along to our supplier for further consideration. Thanks again for your input. Kind Regards, The Workplace Depot

Posted 4 months ago

“I ordered a 'Festival Cart' which arrived the next day, as promised, but one of the wheels was faulty. One email to the company later and a replacement unit was on its way to me. Outstanding customer service, great quality products, and great value for money. One very satisfied customer!”

Helpful Report

Posted 4 months ago

Hello Toni, Thank you for your glowing review! We’re thrilled to hear that you received your Festival Cart promptly and that our customer service team was able to assist you effectively. Your satisfaction is very important to us, and we strive to deliver quality products and exceptional service every time. Looking forward to serving you again! Kind Regards, The Workplace Depot Team

Posted 4 months ago

“Please note stock is not always available, very slow refunds, as still waiting over a week for full refund .”

Helpful Report

Posted 4 months ago

Hello, Thank you for your feedback. We sincerely apologise for the inconvenience you've experienced with stock availability and the delay in your refund. This is certainly not the level of service we strive to deliver. Please reach out to our customer service team so we can assist you in resolving this matter promptly. Kind Regards, The Workplace Depot

Posted 4 months ago

“This company DO NOT guarantee next day delivery as advertised. I ordered a bench last Thursday within the timeframe for their guaranteed delivery. Waited in all day Friday, it didn't arrive. Was told it would arrive Monday so waited in all day. Guess what? It didn't arrive. Can't spend the rest of life at home on the off chance something might turn up so will try and get my money back but don't hold out much hope. Customer services useless.”

Helpful Report

Posted 5 months ago

“Bought a gas cage from this company and the build quality is terrible! Nothing lined up and the door hinges are very flimsy. Looks like it was mass produced in the far east. Ended up buying a replacement elsewhere. As the saying goes, buy cheap buy twice!!”

Helpful Report

Posted 6 months ago

Hello Bill, Thank you for taking the time to leave your feedback. We are so sorry to hear that you are unhappy with your product, this is not the standard that we expect. Please could you reach out to us direct so we can assist you further with this matter. Kind Regards, The Workplace Depot

Posted 6 months ago

“Placed my order in the afternoon and delivery was first thing the following morning. The barriers were exactly as described on the website and perfect for what we need. Very impressed.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your email. I am so pleased to hear that you are happy with the speedy delivery service and product quality! Kind Regards, The Workplace Depot

Posted 6 months ago

“The product itself far exceeded my expectations. The materials used are of high - quality, and the craftsmanship is excellent. It's evident that a great deal of care and attention to detail went into its production. It performs flawlessly and has brought me a lot of convenience and satisfaction. And their customer service team is top - notch. They are always available to answer my questions, whether it's about product usage or other concerns. After I received the product, I had a small query, and they responded promptly and resolved the issue efficiently. Their patience and professionalism made me feel valued as a customer.”

Helpful Report

Posted 7 months ago

Hello, Thank you for the wonderful review! We are delighted to know that our product exceeded your expectations and that you appreciated the craftsmanship and quality. It’s great to hear our customer service team was able to assist you promptly and professionally. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Kind Regards, The Workplace Depot

Posted 7 months ago

“I recently made a purchase from this shop, and I must say, I am extremely satisfied with both the product and the service provided. Firstly, the product itself exceeded my expectations. The quality is outstanding, and it functions perfectly as described. The design is sleek and modern, and it fits seamlessly into my lifestyle. I've already received several compliments on it! Secondly, the customer service was top-notch. The seller was incredibly responsive and helpful, answering all my questions promptly and providing detailed information about the product. The shipping was also very fast, and the item arrived well-packaged and in perfect condition. Overall, I highly recommend this shop to anyone looking for high-quality products and excellent customer service. I will definitely be shopping here again in the future!”

Helpful Report

Posted 7 months ago

Hello Ivy, Thank you for your fantastic review! We're thrilled to hear that the product exceeded your expectations and that you loved both the quality and design. It's always wonderful to know that our customer service team was responsive and helpful throughout your experience. We truly appreciate your recommendation and can’t wait to have you shop with us again in the future! Best Regards, The Workplace Depot Team

Posted 7 months ago

“Service and product both excellent. I ordered a small metal trolley for the garden. There was a small defect when it arrived. The lady at customer services could not have been more helpful - all sorted very promptly over the phone. I have been using the trolley for 4 weeks now. It is perfect and extremely good value. I have been very impressed and will be using this company again.”

Helpful Report

Posted 7 months ago

Hello Simon, Thank you for your kind words! We're thrilled to hear you're happy with both our service and the trolley. We look forward to welcoming you back again! Kind Regards, The Workplace Depot

Posted 7 months ago

“The lady was very helpful and placed another order for me .very polite and have already received the order today. Thank you. And Happy New year to all off you at the workplace Depot.”

Helpful Report

Posted 8 months ago

Hi Christine Thank you so much for taking the time to leave a reply. We are so pleased you are happy with the product and service we provide. We wish you a Happy New Year and to welcome you back shopping with us again very soon! Kind Regards, The Workplace Depot Team

Posted 8 months ago

“very quick response”

Helpful Report

Posted 9 months ago

Hello Matthew Thank you so much for taking the time to leave a 5-star review we really appreciate it! Kind Regards, The Workplace Depot

Posted 9 months ago

“Great customer service , offered alternate products when the one wanted was on back order. Competitive pricing also.”

Helpful Report

Posted 10 months ago

Hello, Thank you for your kind review! We're glad our team could assist you with alternate options and provide competitive pricing. We look forward to serving you again! Kind Regards, The Workplace Depot

Posted 10 months ago

“Great company to deal with would use again”

Helpful Report

Posted 11 months ago

Thank you for your review! I'm really glad to read you had a positive experience with us. We look forward to supporting you in the future. Kind Regards, Chrissy

Posted 11 months ago

The Workplace Depot is rated 4.9 based on 2,723 reviews