The Workplace Depot Reviews

Name: The Workplace Depot
Address: Miller House, Moorbridge Road East, Bingham, ., Miller House, Moorbridge Road East, Bingham, Nottingham
Rating: 4.93

4.9 Rating 2,733 Reviews

100 %

of reviewers recommend The Workplace Depot

Company Reviews

Metrics

Info

4.9

Based on 2,733 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham, ., Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pedestrian hole cover, on opening the package it was found to have been damaged in transit. The customer service team were great to deal with and a new one arrived the next day. Their service was just great. Great product at a great price.”

Helpful Report

Posted 2 weeks ago

“Website says "free next day delivery UK mainland" but this is not the case. We're UK mainland and we're not remote. We're 5 minutes from a motorway junction.”

Helpful Report

Posted 3 weeks ago

“Do not use !!! that's my recommendation The product we bought [industrial steps] are poorly made and the after care service was just as poor and to be told "its miss use without coming out to look at the product is unbelievable." Stay clear!!!!!”

Helpful Report

Posted 1 month ago

“Don't buy from this company there products are cheap rubbish that doesn't fit together. Locking tabs are completely different to the ones shown on pictures and instructions so it doesn't lock together just falls apart complete scam products”

Helpful Report

Posted 2 months ago

We're very sorry to hear you've experienced difficulties assembling your item, and we appreciate you taking the time to share your feedback. This certainly isn't the experience we want our customers to have. We'd be more than happy to help troubleshoot the assembly and determine whether there may be an issue with the product or if we can provide additional guidance. If you could please email us with your order number at hello@theworkplacedepot.co.uk, our team will look into this as a priority and work with you to find a suitable resolution. We look forward to hearing from you and resolving this for you.

Posted 2 months ago

“DO NOT BUY anything from The WorkPlace Depot. We were a loyal customer buying 1 particular product from them over many years - and whilst they will sell you a product - they leave you in the lurch with not offering replacement parts needed on that item. Its ridiculous - and had we known this would be the case - we would not have dealt with these people. If you think you need anything from The Workplace Depot - id advise you to shop elsewhere.”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that you've been disappointed with your experience. We understand how frustrating it can be when you're looking for a replacement part for a product you've purchased. Unfortunately, due to the size of our product range, over 20,000 workplace products, we're unable to stock or supply spare parts for every item we sell. The variety and volume of products make it impractical to hold replacement components for every model. Where a product has a manufacturing fault and replacement components are available, we will always do our best to supply the necessary parts. In some cases, however, the most appropriate resolution may be to provide a replacement product instead, depending on the item and the nature of the issue. We appreciate that this may not be the outcome you were hoping for, and we understand your disappointment. If your product has simply reached the end of its serviceable life through normal wear and tear, we'd be more than happy to help you find a suitable replacement and recommend the most appropriate option for your requirements. We value your custom over the years and are sorry that on this occasion we haven't met your expectations. The Workplace Depot

Posted 2 months ago

“I placed an order through Amazon for a roller tool cabinet and was given the delivery date of 24/2/2026, which I booked off work to be around for the delivery. Tracking information gave Royal Mail and that they were expecting the parcel, and a tracking number that registered on the RM site saying they were expecting it. Only problem was that PalletForce were used and this information was not updated, leaving both Amazon and myself blind. Had to find their website and email in, then to be told it was Palletforce and due between 11 and 2pm. It didn't arrive and I then found that the courier had broken down. Next day delivery added but I needed it to come to my work, which they said there was a redelivery charge for. Redelivery after no delivery? I cancelled the order and have bought a roller cabinet from a local supplier. Not a good customer experience and then being asked to pay for the redelivery are the reasons for the 1 star rating.”

Helpful Report

Posted 7 months ago

Hello, I am sorry for the initial delay and inconvenience caused, I have taken a look into this and as requested, we have amended the delivery date and updated the address, and can confirm this has been done at no additional charge. Please let us know if you need anything further. Kind Regards, The Workplace Depot

Posted 7 months ago

“Thank you for such a swift delivery. Customer services were polite and patient on the telephone regarding my query.”

Helpful Report

Posted 8 months ago

Hello Karenina, Thank you very much for your 5-star review! We’re delighted to hear that your delivery was swift and that our customer service team were polite and patient when assisting you. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. Kind Regards, The Workplace Depot

Posted 8 months ago

“Ordered a lawn roller from workplace depot at an amazing price. Delivery was scheduled for next day but FedEx failed to deliver. However the product itself is well made and seems extremely sturdy. Will definitely buy from Workplace Depot again.”

Helpful Report

Posted 11 months ago

Hi Steve, Thank you for the 5-star review! We’re sorry to hear about the courier delay, but we’re delighted you’re pleased with the quality and sturdiness of the lawn roller. We really appreciate your support and look forward to serving you again. Kind Regards, The Workplace Depot

Posted 7 months ago

“Do not buy anything from this company. Read other reviews, this is not just me. They are unprofessional, incompetent at what they supposedly do and then massively aggressive when you contact them about an issue. They sent an item of mine to the wrong address, insisting it was me who inputted the incorrect address. Bare in mind, the address inputted was full including post code etc of a place I have never been to or even heard of the area and they refuse to give me a refund, new item or even have their courier pick the item back up and re-send it or refund me. An absolute terrible and intimidating company. STAY AWAY”

Helpful Report

Posted 11 months ago

Hello Matthew, Thank you for taking the time to leave a review I am so sorry that you have had this experience. I can see we have been in touch regarding this matter. Kind Regards, The Workplace Depot

Posted 7 months ago

“Great Service and product will shop again.”

Helpful Report

Posted 11 months ago

Hi Brian, Thank you so much for your kind words! We’re delighted to hear you’re happy with our service and products. We really appreciate your support and look forward to serving you again soon! Best regards, The Workplace Depot Team

Posted 11 months ago

“Absolutely fantastic service, had a faulty lock on our telescopic barrier after sending a video of the problem not only did they send me a new lock but a complete replacement unit, a big thumbs up to the workplace depot and to Luke for sorting out for me with a next day delivery 👍 thank you”

Helpful Report

Posted 1 year ago

Hello Andy, Thank you so much for your kind words! We’re really pleased to hear that Luke and the team were able to get everything sorted quickly for you. We appreciate your support and look forward to helping you again in the future! Kind Regards, Keisha

Posted 1 year ago

“Great product, worth paying that little bit more. Keep up the good work Will be back to buy more items for sure Malcolm”

Helpful Report

Posted 1 year ago

Hello Malcolm, Thank you so much for your 5-star review! We're thrilled to hear you find our product worth the value and that you'll be purchasing again. Your support means a lot to us and we look forward to serving you again soon! Kind Regards, The Workplace Depot

Posted 1 year ago

“Used Workplace Depot for the first time and have received brilliant service throughout the whole ordering process. Next day delivery for their large products is great. Will definitely use them again in future. 5/5!”

Helpful Report

Posted 1 year ago

Hello Carlin, Thank you so much for your fantastic review! We're delighted to hear that you had a brilliant experience with our service and that the next day delivery worked perfectly for you. We appreciate your kind words and look forward to serving you again soon! Kind Regards, The Workplace Depot Team

Posted 1 year ago

“I can't fault the Workplace Depot Excellent sturdy tools at a great price and arrived the next day - thanks !”

Helpful Report

Posted 1 year ago

Hello Bruce, Thank you so much for the fantastic review! We're thrilled to hear you're happy with the quality of our products and the speedy delivery! Kind Regards, The Workplace Depot

Posted 1 year ago

“Ordered 2 cabinets and am a first time buyer. Great communication from the company and prompt and efficient delivery. More than happy with the products, well packaged and safely delivered. Assembly instructions were a little confusing BUT if you have any doubt, please refer to the website as there is a short but very helpful video. Brilliant!! Will use this company again. Thanks everyone.”

Helpful Report

Posted 1 year ago

Hello Ron, Thank you for your wonderful feedback! We’re delighted to hear that you had a positive experience with our communication and delivery service. It’s also great to know that you found our video helpful for assembly. We appreciate your support and look forward to serving you again in the future! Kind Regards, Team The Workplace Depot

Posted 1 year ago

“First time using the workplace depot definitely not the last great for value and delivery as described the following morning many thanks and well done,very happy customer.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We’re thrilled to hear that your first experience with The Workplace Depot left such a positive impression. It's great to know that you found our value and delivery service to be exceptional. We look forward to serving you again in the future! Kind Regards, The Workplace Depot Team

Posted 1 year ago

“regarding 2 phone calls today for product SS3 The sales person was most unhelpful and kept referring me to the website. I wanted to order 2 of the trolleys but you have no stock until June 25 ?”

Helpful Report

Posted 1 year ago

Hello, Thank you for sharing your experience with us. I’m truly sorry to hear that our sales representative was not as helpful as you expected and that you faced stock availability issues. We strive to provide excellent customer service and will use your feedback to improve. Please keep checking our website for updates, and we appreciate your patience. Kind Regards, The Workplace Depot

Posted 1 year ago

“I purchased 4 retractable parking posts. The core product is great and the delivery very quick. With the posts comes a padlock that you lock to secure the post in the upright position. When the post is down it would make sense for the padlock to affix to the pull up handle so it doesn't need to be kept indoors or in a vehicle etc. Unfortunately the padlock supplied is too small and I now need to purchase 4 new padlocks. I did query this with the company but they said it wasn't down to them which seemed a bit of a cop out. Hopefully they can feed back to their supplier.”

Helpful Report

Posted 1 year ago

Hi Andy, Thank you for your review and for highlighting your positive experience with our product and delivery. I’m sorry to hear about the issue with the padlocks. Your feedback is valuable, and we understand how important it is to have everything work together seamlessly. We will certainly pass your comments along to our supplier for further consideration. Thanks again for your input. Kind Regards, The Workplace Depot

Posted 1 year ago

“I ordered a 'Festival Cart' which arrived the next day, as promised, but one of the wheels was faulty. One email to the company later and a replacement unit was on its way to me. Outstanding customer service, great quality products, and great value for money. One very satisfied customer!”

Helpful Report

Posted 1 year ago

Hello Toni, Thank you for your glowing review! We’re thrilled to hear that you received your Festival Cart promptly and that our customer service team was able to assist you effectively. Your satisfaction is very important to us, and we strive to deliver quality products and exceptional service every time. Looking forward to serving you again! Kind Regards, The Workplace Depot Team

Posted 1 year ago

“Please note stock is not always available, very slow refunds, as still waiting over a week for full refund .”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback. We sincerely apologise for the inconvenience you've experienced with stock availability and the delay in your refund. This is certainly not the level of service we strive to deliver. Please reach out to our customer service team so we can assist you in resolving this matter promptly. Kind Regards, The Workplace Depot

Posted 1 year ago

The Workplace Depot is rated 4.9 based on 2,733 reviews