The Workplace Depot Reviews

Name: The Workplace Depot
Address: Miller House, Moorbridge Road East, Bingham, Nottingham
Rating: 4.94

4.9 Rating 2,717 Reviews

100 %

of reviewers recommend The Workplace Depot

Company Reviews

Metrics

Info

4.9

Based on 2,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looking for new cupboards, and was going to buy through a marketplace as it felt easy. Fortunately decided to spend a few minutes finding other sources - pleased I did. Workplace Depot have been brilliant. Firstly I got two cupboards at much better prices and they are great quality. When I telephoned with a query about delivery, the phone was answered quickly and my query was dealt with professionally by a friendly member of staff (who had to deal with me making things more complicated than should have been). Cupboards delivered as promised, by a company that care as much about their customers as Workplace Depot does.”

Helpful Report

Posted 1 year ago

Hello Lynda Thank you for taking the time to leave a 5-star review, we appreciate your feedback! We are so happy that you are pleased with the service provided. We pride ourselves on delivering strong customer service and we look forward to welcoming you back again soon. Kind Regards Keisha

Posted 1 year ago

“I purchased on the 30th September 18 lockers 10SKULocker-5r and 8SKU locker -5r each were supplied with 2 Keys . For insurance purposes I wished to buy extra keys to my surprise THE WORKPLACE cannot supply additional keys ? So if you buy these lockers and loose the keys you cannot get replacement cut .”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to write this review. I'm sorry you are disappointed that we weren't able to supply spare keys for your lockers, however, I hope that our email offering some options of third parties who may be able to help will support you with gaining some more keys for these units. Kind regards The Workplace Depot

Posted 1 year ago

“I recently purchased self adhesive vinyl labels again and when paying I observed a noticeable price difference with previous purchases. I contacted the sales department to query this. Within no time I was give chapter and verse and was offered a quick route to purchase the labels directly via the sales desk. Awesome. Then a few days later through absent mindedness I forgot part of the order. No problem, within a day all sorted. An absolute quality performance. Friendly, very efficient and heart-warming. A very big thank you to all you kind people I have been in touch with.”

Helpful Report

Posted 1 year ago

Hi Louis, Thank you very much for taking the time to write this review and rating us five stars! We are so happy to hear that you had a good experience with The Workplace Depot and hope you visit the website again soon! Many thanks The Workplace Depot

Posted 1 year ago

“Happy with quick delivery-- delivery guy very helpful . I havent unpacked it yet but the packageing was intact so i think the product will be okay .Cheers!!”

Helpful Report

Posted 1 year ago

Hello Richard Thank you for taking the time to leave a 5* review! We are so happy to hear that you are pleased with the courier service! We look forward to assisting you again soon. Kind Regards Keisha

Posted 1 year ago

“i purchased 3 rubber kerb ramps and was impressed by the quality and strength of the items and would strongly recommend to anybody”

Helpful Report

Posted 1 year ago

Hello Michael Thank you for taking the time to leave a review, we really appreciate your feedback. We are so pleased that you are happy with the quality of our products. We look forward to assisting you again soon! Kind Regards Keisha

Posted 1 year ago

“Excellent service and aftercare, would 100% recommend and use again for future orders”

Helpful Report

Posted 1 year ago

Hello Thank you for taking the time to leave a 5-star review. We are so pleased that you are happy with the service provided and we look forward to assisting you again soon! Kind Regards Keisha

Posted 1 year ago

“The initial product had been returned by a previous customer and awas defective. Complaint was dealt with immediately and with courtesy and efficiency and I had a replacement the next day. This is a company that is a delight to deal with.”

Helpful Report

Posted 1 year ago

Hello Peter Thank you for taking the time to leave a review based on your experience. We are so pleased that we got this rectified for you and we look forward to welcoming you back again soon! Kind Regards Keisha

Posted 1 year ago

“Great to deal with. Thanks”

Helpful Report

Posted 1 year ago

Hello Thank you for taking the time to leave a 5 star review! We look forward to welcoming you back again soon. Kind Regards Keisha

Posted 1 year ago

“Excellent communication great value for money.”

Helpful Report

Posted 1 year ago

Hello Thank you for taking the time to leave a review, we appreciate your feedback! We look forward to welcoming you back again soon. Kind Regards Keisha

Posted 1 year ago

“An excellent service from point of order to prompt 36 hour delivery,with helpful advice from Customer Service phone call beforehand. A definite 5 star company with service to match”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to write this review. We are glad to hear that you are happy with your experience and hope you shop with us again soon! Many thanks Becky

Posted 1 year ago

“An order for a desk was placed before 3pm (Thursday) for next day delivery (Friday), it was only when I called up for the second time (4pm Friday) I was informed it had not been picked up by the courier because it was past the cut off time when the order was placed. When I called up at the beginning of the day (Friday) I was told I would have it before 5pm, instead of being told it was not collected by the couriers, haven’t received the product and the soonest it can be delivered is Wednesday next week, not very impressed”

Helpful Report

Posted 1 year ago

Hi Gemma, Thank you for taking the time to leave a review. I'm sorry for the miscommunication with this order. We will take this feedback into consideration when advising delivery lead times of the orders placed with us. Kind regards The Workplace Depot

Posted 1 year ago

“Very efficient service: order placed on Monday and delivery made the next day in the published time slot. Product details exactly as described on the website, well-packaged and easily assembled. Must look to see what else we can obtain from the Workplace.”

Helpful Report

Posted 1 year ago

Hello John Thank you for taking the time to leave a review! We really appreciate your feedback and are pleased to hear that you are happy with the service and products as a whole. We look forward to welcoming you back again soon. Kind Regards Keisha

Posted 1 year ago

“We ordered a large steel cupboard and, without wishing to bore you with details, we had a problem. This feedback relates to the simply superb service we received when they subsequently dealt with the problem. Please pass our thanks in particular to Chrissy who was so helpful in resolving things - brilliant customer service.”

Helpful Report

Posted 1 year ago

Hello Paul Thank you for taking the time to leave a review we really appreciate your feedback. We are so pleased that you are happy with the service provided and we could resolve your issue promptly. We look forward to welcoming you back again soon! Kind Regards Keisha

Posted 1 year ago

“Ordered some step ladders, 5 step, good and solid - came next day as stated, just the job. Thank you, willl definitely use again, highly recommended!”

Helpful Report

Posted 1 year ago

Hello Thank you for your 5* review! We are so pleased the ladders are working brilliantly for you. We look forward to supporting you with more products from The Workplace Depot on your next shop! Kind Regards The Workplace Depot Team

Posted 1 year ago

“Brilliant next day delivery service item was well packed but I was dissapointed by the fact that it was very flimsy, suspect it's made in China. My previous ladder was aluminium and lightweight but felt a lot more sturdy and was well over 10 yeard old unfortunately I lent it to someone who was moving house and never got it back”

Helpful Report

Posted 1 year ago

Hello Thank you for your review on our aluminium ladder. We would love to know your experience with the ladder since posting the review to understand if it is still working great for you - please reach out to us at hello@theworkplacedepot.co.uk We look forward to hearing from you. Kind Regards The Workplace Depot Team

Posted 1 year ago

“Good customer service helped us to get our order.”

Helpful Report

Posted 1 year ago

Thank you for the perfect 5 star rating! We are glad to hear that our good customer service helped you to get your order. We strive to make our customers feel supported and appreciated. The Workplace Depot Team

Posted 1 year ago

“Excellent service - delivery on time and I was kept informef throughout.”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave a review! We really appreciate your feedback and we look forward to assisting you again soon! Kind Regards Keisha

Posted 1 year ago

“Great delivery time. Next day.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your 5* review! We are so pleased you are happy with the service from The Workplace Depot. Kind Regards Chrissy

Posted 1 year ago

“great service, quick delivery perfect”

Helpful Report

Posted 1 year ago

Hello, Thank you for your 5* review! We are really pleased you are happy with the service and deliver of your item. We look forward to welcoming you back to The Workplace Depot soon! Kind Regards, The Workplace Depot Team

Posted 1 year ago

“Great communication next day delivery faultless service thank you”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of The Workplace Depot! We truly appreciate your positive feedback and are grateful for your support. We take pride in providing great communication, next day delivery and faultless service and are glad you enjoyed your experience with us. Thank you! The Workplace Depot Team

Posted 1 year ago

The Workplace Depot is rated 4.9 based on 2,717 reviews