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The Workplace Depot Reviews

4.9 Rating 2,653 Reviews

100 %

of reviewers recommend The Workplace Depot

Company Reviews

4.9

Based on 2,653 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My call was answered pleasantly and efficiently, and I was directed to to correct page on the web site, this demonstrated excellent product knowledge. Promised next day delivery and followed up with confirmation email. You might think this is nothing new and standard procedure, believe me its not aways the case, Thank you Shantel.”

Posted 5 years ago

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Dear Phillip, Thank you so much for your lovely positive review! I am really happy you're pleased with my service. As advised should you require any future assistance in the future, please do not hesitate to contact me. Kindest regards, Shantel

Posted 5 years ago

“Super efficient”

Posted 8 years ago

“Ordered Sunday its now Wednesday night still no delivery after being promised twice it was out for delivery. Two days wasted and still no product delivered”

Posted 7 months ago

“We have had excellent service on our order. Only placed it on 18/05/2023 and it was delivered next day. Price was good. We use buy on occasion when we need bins on wheels for our business.”

Posted 11 months ago

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Hello Doug, Thank you for your 5-star review we really appreciate your feedback! We are so pleased that you are happy with the fast service provided and look forward to assisting you again soon! Many thanks, Keisha

Posted 11 months ago

“I bought a single door locker. A real pain to assemble and sadly this locker is cheaply made. Very disappointed with it”

Posted 1 year ago

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Hi Roy, Thank you for your review. I am sorry to understand it is not up to your expectations, I am disappointed to understand this. Please can you advise if there is anything I can do to support you and make your experience with The Workplace Depot, better? Kind Regards, Chrissy

Posted 1 year ago

“When ordering my chair Chrissy was most helpful. The delivery driver was also courteous. It was easy to assemble and I'm writing this whilst seated on it. It's both comfortable and elegant.”

Posted 1 year ago

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Hi Wendy, Thank you so much for your review! It was lovely to be able to speak with you on the phone and I'm so happy you're pleased with the product. Enjoy your chair, and hopefully speak to you soon! Best wishes, Chrissy

Posted 1 year ago

“I find this a really difficult review to write, the products are first class and great value for money but there is a big if, if you can manage to get your hands on the product. I placed two orders both for next day delivery. The first order was not collected on the correct night and the courier tracking was abysmal, I finally did get the product and I was really pleased with the quality. Second order was sent via and different courier and that was collected on the right night for an overnight service. Sadly this meant my package was delivered overnight to a courier depot that was probably further away from my location than the Workplace Depot is. The best I could get from the delivery company was that they would redirect to the correct depot and deliver it tomorrow but added, if they could deliver it to the correct depot, so even the customer service rep was far from confident. By now I was passed caring and told them not to bother as I was going to cancel the order, which I did. So why fives stars, well to be honest I cannot see how I can give less, the products are very well built and great value for money. Every one I spoke to at Workplace Depot was exceptionally helpful whether contacted by phone or Email. They even issued a credit and sent me a copy of the credit note within and hour of me cancelling the second order. It is a really great company with great products and staff but is clearly struggling to find a courier that can match their abilities.”

Posted 1 year ago

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Hi Paul, Thank you for taking the time to write your review. I know from the communications with myself and the team, the Courier process wasn't as smooth as we wanted it to be and it's disappointing when this taints the experience. That said, I am really pleased you are happy with the Customer Service provided by Becky, Emma and myself. We look forward to being able to support you again in the future. Kind Regards, Chrissy

Posted 1 year ago

“Great Customer Service would use Workplace Depot again.”

Posted 1 year ago

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Good evening Eric, Thank you for your 5* review. I am pleased you are happy with the service you received from our Customer Care Team. We would be happy to assist you any time in the future. Kind Regards, Chrissy

Posted 1 year ago

“Bought a desk yesterday at 12:30pm for next day delivery. It's 6:15pm right now and still not here.waste of time. Haven't been emailed called or anything! I will never do business with this company again!”

Posted 1 year ago

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Hi Shaun, I am so sorry to read of your experience with your Desk Order. I know we have communicated over our support inbox but I wanted to reach out on here, too. I would really like to apologise for the delay in receipt of your order, as explained this was due to the ongoing ParcelForce strikes and unfortunately out of our control. Nevertheless, this does not meet our Next Working Day standard. I really hope we can create a new experience for you moving forward - my team and I will be on hand to support you anytime in the future. Please let me know if I can be of further support in the meantime. Kind Regards, Chrissy

Posted 1 year ago

“13 Days after the invoice was sent and the items paid for. We are not prepared to wait any longer, we feel that 13 days is more than long enough to take some boxes from a warehouse and put them in a lorry, then to offer another week for ones that you actually dont have in stock is quite frankly ridiculous, or an additional month for ones we had originally ordered in good faith. Sadly this could have been the start of a lot more orders but as you are clearly not interested in our business, we will now have to purchase elsewhere. If we hadnt of chased you we would have still been waiting a year on ! Not very good customer service.”

Posted 2 years ago

“We ordered some magnetic label holders.The ordering was simple delivery quick and the after sales efficient”

Posted 5 years ago

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Good morning, Thank you for your fantastic review. We are very pleased you were happy with the service provided. Should you require anything please do not hesitate to contact us. Kind Regards, Emma ( Head of Sales Manager )

Posted 5 years ago

Read The Workplace Depot Reviews

Good afternoon, Thank you for taking the time to provide a fantastic review, we are very pleased you are happy with the service and quick delivery. Should you require anything else please do not hesitate to contact us. Kind Regards, Emma ( Head of Sales Manager )

Posted 5 years ago

“The item was exactly what I wanted and it was delivered within 24 hours”

Posted 6 years ago

“Prompt and efficient + a follow up to make sure all was in order”

Posted 7 years ago

“How refreshing to have such a good service, next day delivery with lots of updates on the day. Thank you”

Posted 8 years ago

“Quick no problems. Excellent!”

Posted 8 years ago

“Quick delivery, good product. Product: Cable Mats”

Posted 8 years ago

“Very quick and friendly service, items posted and delivered next day, will use again. highly recommended.”

Posted 8 years ago

“Really helpful staff! Great service! Reliable!!!”

Posted 6 years ago

“Amazing! Great products and service, keep up the good work guys”

Posted 6 years ago

The Workplace Depot is rated 4.9 based on 2,653 reviews