The Workplace Depot Reviews

Name: The Workplace Depot
Address: Miller House, Moorbridge Road East, Bingham, Nottingham
Rating: 4.94

4.9 Rating 2,653 Reviews

100 %

of reviewers recommend The Workplace Depot

Company Reviews

Metrics

Info

4.9

Based on 2,653 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The initial product had been returned by a previous customer and awas defective. Complaint was dealt with immediately and with courtesy and efficiency and I had a replacement the next day. This is a company that is a delight to deal with.”

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Posted 4 months ago

Hello Peter Thank you for taking the time to leave a review based on your experience. We are so pleased that we got this rectified for you and we look forward to welcoming you back again soon! Kind Regards Keisha

Posted 4 months ago

“early days yet! no problems with delivery left in unlocked porch, just a minor problem lining up assembly screws otherwise everything good.”

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Posted 7 months ago

Hi David Thanks for your reply, we're pleased you were happy with the delivery service. If you need any support with assembly, please get in touch as we are here to help. We look forward to welcoming you back again soon. Kind Regards, Chrissy

Posted 7 months ago

“On trying to place an order, I found that it wasn't that easy! On calling the sales office with all the information as I thought necessary , I was told to submit the order via email.This I did.A reply from yourselves indicated that I hadn't included the product code,yet the same information was given ,both with phone and email! The moral of the story here, is that perhaps the sales team ought to be better acquainted with products and their respective codes in order to process orders much quicker and efficiently.Overall, prices are very competitive and service and delivery very good.In conclusion, if I was to use The Workplace again, I would hope that a telephone order would be sufficient,backed up with any other information as required by yourselves.I would hope that these comments are received in a constructive way, and not regarded as a negative response.”

Helpful Report

Posted 10 months ago

Hi there, Thank you for taking the time to write this review. I'm sorry that your experience purchasing via the website wasn't as smooth as you would like and we will take these comments on board moving forward. We're pleased to hear your issue was resolved in the end and that you are happy with the product you received. Many thanks Becky

Posted 10 months ago

“Very swift service, received exactly what we needed very quickly and completely hassle free.”

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Posted 10 months ago

Hello Gemma Thank you for your review! We are really pleased you were happy with the service and speediness of delivery. If there is anything we could have done to make it 5*, please let us know! Kind Regards, Chrissy

Posted 10 months ago

“Delivery was quick and item was as described. However the parts weren’t labelled and few look similar eg shelves/roof/floor which made assembly more of a challenge. Also an indication of front vs back on the panels would have been helpful”

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Posted 10 months ago

Hi Zoe Thank you for your review, I am pleased to understand you are happy with the delivery and item, albeit a bit confusing with assembly! We appreciate the feedback. Kind Regards, Chrissy

Posted 10 months ago

“Good quality items, prompt delivery. Would give five stars but the VAT invoice doesn't seem to get sent out as promised.”

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Posted 11 months ago

Hello, Thank you for your review, I am pleased you are happy with the items and delivery. Please let us know if you haven't received your VAT Invoice as we can send that out immediately via email! We hope to welcome you back to The Workplace Depot again soon. Kind Regards, Chrissy

Posted 11 months ago

“Ordered desk awaiting delivery very quickly dealt with order placed”

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Posted 1 year ago

Hi Alan, Thanks for your review! Please let me know how your experience with the desk is once you receive it. If there is anything more I can do to support you, please let me know. Kind Regards, Chrissy

Posted 1 year ago

“Pleased with Workplace, appalled at courier. Next day delivery is a joke. Why did goods go from Nottingham to Leicester on Monday then go overnight to Newcastle then take all day Tuesday to go from Newcastle to Bristol? Delivery finally made Wednesday at 15-30. If you are paying for next day delivery you should be asking for your money back.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review, I am sorry to read of the frustrations. I completely understand how this can taint the overall experience. If there is anything I can do to support you and make your next experience with The Workplace Depot even better, please let me know. Kind Regards, Chrissy

Posted 1 year ago

“Tried to place my order online without success, had problems inputting card details. Rang the office and spoke to Shantel, who was very polite and sorted my problem out immediately. Great service. Tony.”

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Posted 1 year ago

Hi Tony, thank you for your kind review! It was lovely to speak with you and be able to help - if you need anything else, please let me know and I will be more than happy to help! Kind regards, Shantel.

Posted 1 year ago

“Great service.....quick easy and very helpful.”

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Posted 3 years ago

Hi Ashley, Thank you for leaving us a review! We're pleased you're happy with the service you received from us here at The Workplace Depot. If you require anything else, please let us know. Have a great day! Kindest regards, Shantel.

Posted 3 years ago

“Happy to find someone who will be actually have some stock, thank you very much for your help, cheers Paul.”

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Posted 3 years ago

Hi Paul, Thank you for the review! We're very happy The Workplace Depot were able to help you. If you need us for anything else, please let us know. Kindest regards, Shantel.

Posted 3 years ago

“Prompt service .polite and knowledgeable staff member”

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Posted 3 years ago

Hi, Thank you for your review. We're happy you're pleased with our services and hope to hear from you again in the future. Kindest regards, Shantel.

Posted 3 years ago

“Spoke to Shantel about some cable ramps. She was very knowledgeable and very helpful. Thank you.”

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Posted 4 years ago

Hi Andrew, Thank you for your review! Glad I could help - if you require any further assistance, please let me know. Have a great day! Kindest regards, Shantel.

Posted 4 years ago

“it Would have been better if I had been notified item was on its way - fortunately not going anywhere at present! But pleased with the step, went together easily, looks good and does the job.”

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Posted 4 years ago

Hi Linda, Thank you for your review. If you require anything in the future, please let us know. Have a good day! Kindest regards, Shantel.

Posted 4 years ago

“Easy and helpful service desk.”

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Posted 4 years ago

“Ordering product was easy and smooth, delivery was also faultless, my only thing id like to see if the tracking number supplied rather than having to email for it.”

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Posted 4 years ago

“Delivered as promised at a reasonable price”

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Posted 4 years ago

Hi Keith Thank you for your valued review. We are very happy you were pleased with the service provided. We hope to hear from you again soon! Kind Regards, Lizzie.

Posted 4 years ago

“Great product”

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Posted 5 years ago

Hi Adam, thank you for your review. I'm pleased to hear you're happy with the product you've received. Please let us know if we can be of any more assistance. Thanks Lizzie.

Posted 5 years ago

“The young Lady who dellt with my Enquirie was Fantastic”

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Posted 5 years ago

Hi Derek, It was really nice to speak with you yesterday. Thank you for leaving a really nice review. I will look forward to hearing from you in the future, hopefully. Have a good day! Kindest regards, Shantel.

Posted 5 years ago

“An online order problem expertly resolved by Shantel & followed up quickly with confirmation email.”

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Posted 5 years ago

Hi, Thank you for your lovely review! It was really nice speaking with you today. I hope to hear from you in the future! Kindest regards, Shantel.

Posted 5 years ago

The Workplace Depot is rated 4.9 based on 2,653 reviews