Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, , 108 Beddington Lane , ,, London
Rating: 4.76

4.8 Rating 2,406 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,406 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service”

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Posted 1 year ago

“Excellent customer service. Tile initially delivered got damaged during transport and when I complained it was immediately addressed and I was sent a replacement day after. Also refunded the money I paid for next day delivery. Tile quality was good. Thanks for the prompt service.”

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Posted 1 year ago

“I have given 5 stars because of the fast and efficient service that you provided, and the ease of ordering and payment online. However, the delivery company that you use let you down. Even though my wife and I were home to take the delivery, we were unaware that they had been delivered until my wife received a email. The driver didn't bother knocking our door, in fact he didn't approach the door or even come onto our driveway. He was caught on a Ring doorbell leaning over our fence from the road, and deposited the heavy box of tiles on a old bird bath that had plants growing in it, squashing the plants. My wife complained to the delivery company by email and she never received a response from them.”

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Posted 1 year ago

“Fast delivery - very well packed!”

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Posted 1 year ago

“very efficent system to order sample tiles”

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Posted 1 year ago

“Excellent experience - fast and efficient!”

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Posted 1 year ago

“Good communication. Prompt delivery and grout just as we ordered.”

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Posted 1 year ago

“Tiles as described and just what I needed. Quick delivery and well packaged”

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Posted 1 year ago

“Fast delivery, a great sample tile”

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Posted 1 year ago

“Excellent service and prompt delivery. Makes a nice change to call a company that answers the phone quickly.”

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Posted 1 year ago

“Very pleasant to deal with and if u need to delay or check delivery, then there is a person one can deal with. Thank you”

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Posted 1 year ago

“I ordered a Sample which was dispatched same day and delivered quickly by Royal Mail. Nice Quality Tile, but sadly not the thickness I need. Maybe this could be added to the dimensions on the website?”

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Posted 1 year ago

“A very small order but very fast and efficient service. Competitively priced.”

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Posted 1 year ago

“Excellent and prompt service.”

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Posted 1 year ago

“I've been struggling to find 10x10 tiles for a while to replace existing broken tiles, and finally found them on Tile Experience! The ordering process was nice ans simple- I appreciated being able to order by number of tiles rather than area needed as I only needed a small quantity. They were dispatched and delivered within 48hrs with very good communication from Tile Experience and the courier. The tiles were wrapped very securely with many layers of bubble wrap and in a compact box with fragile tape over it. I had no broken tiles and a very positive experience using this company”

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Posted 1 year ago

“Good product”

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Posted 1 year ago

“Prompt service, quality tiles and competitive prices. A reliable company who cares about their customers. What's not to like? 👍👍”

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Posted 1 year ago

“Small order but treated just as important. CalL from them concerned about breakage so delivered on their van. Not delivered next day to protect against damage so delivered by their courier .Packaging perfect, Tiles as ordered.”

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Posted 1 year ago

“First rate service. Ordered a sample to check the tile matched my existing tiles (which are no longer available from retailers in small quantities). This arrived qucily and so ordered the number I required to "patch up" some missing/damaged tiles. These arrived within a few days.”

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Posted 1 year ago

“Excellent service and good quality tile samples. Good colour choices.”

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Posted 1 year ago

Tile Experience is rated 4.8 based on 2,406 reviews