Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, , 108 Beddington Lane , ,, London
Rating: 4.76

4.8 Rating 2,309 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi. Best building supply company in UK. Working with them for last 7 years. Extremely reliable and helpful. Great staff. Most reliable and fast delivery in UK to be honest. Wide range of materials. Pleasure to work with them. Highly recommended. Andrew”

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Posted 1 year ago

“I got a tile sample for free but unfortunately did not match the ones I have after a rewire needed just a few with a close match. Service was fast and the tile seems of good quality. Many thanks. A good idea to have samples as one cannot be sure when looking at photos.”

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Posted 1 year ago

“Quick delivery. Very well wrapped so no breakages”

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Posted 1 year ago

“The tiles arrived in good order and very quickly. The box was very well packed and proteted from possible damage, Very happy.”

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Posted 1 year ago

“Received 4 samples very quickly (though unfortunately broken in the post). Lovely tiles with great colours and designs.”

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Posted 1 year ago

“Very simple and easy to order. Contacted after I changed from delivery to collection. Lee was very efficient and helpful and the reimbursement was in my account immediately.”

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Posted 1 year ago

“Many orders over the years, always a good price and prompt delivery with good comms.”

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Posted 1 year ago

“Great tiles, fast delivery, super service all 'round.”

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Posted 1 year ago

“Great experience, top quality products, competitive prices and fast delivery. Happy customer.”

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Posted 1 year ago

“Great service. Tiles arrived as quickly as promised, what more could we want?”

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Posted 1 year ago

“Dealing with The Tile Experience is easy and great value, the only downside was the delivery company taking an extra day delivering due to vehicle breakdown.”

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Posted 1 year ago

“Ordered a sample tile which arrived next day. Was happy with sample and so I ordered a batch and was delighted with the service offered - tiles arrived well packaged. Would highly recommend Tile Experience to everyone.”

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Posted 1 year ago

“From start to delivery So helpful from sending a sample tile to ordering on line to delivery Would highly recommend and will be returning for any other tiling needs”

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Posted 1 year ago

“Order on time & no broken or defects excellent service 👍”

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Posted 1 year ago

“Friendly and efficient staff”

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Posted 1 year ago

“I ordered four tile samples in one delivery. All delivered rapidly and safely at no charge. I subsequently called to clarify details on the tiles needed and got a good clear response.”

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Posted 1 year ago

“Tile were delivered on time and in good order. Thankyou!”

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Posted 1 year ago

“Fast efficient service”

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Posted 1 year ago

“Excellent customer service. Tile initially delivered got damaged during transport and when I complained it was immediately addressed and I was sent a replacement day after. Also refunded the money I paid for next day delivery. Tile quality was good. Thanks for the prompt service.”

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Posted 1 year ago

“I have given 5 stars because of the fast and efficient service that you provided, and the ease of ordering and payment online. However, the delivery company that you use let you down. Even though my wife and I were home to take the delivery, we were unaware that they had been delivered until my wife received a email. The driver didn't bother knocking our door, in fact he didn't approach the door or even come onto our driveway. He was caught on a Ring doorbell leaning over our fence from the road, and deposited the heavy box of tiles on a old bird bath that had plants growing in it, squashing the plants. My wife complained to the delivery company by email and she never received a response from them.”

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Posted 1 year ago

Tile Experience is rated 4.8 based on 2,309 reviews