Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 993 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered two bags of Grey Slate Chippings to be delivered to a Heritage site. Asked Courier to call prior and no such call came until they were there. The 2nd bag we had delivered created problems with access and caused a lot of headaches. Thank you for that, the Stone and Garden themselves are ok, the Chippings could be a slightly better grade. The courier company uses these tail lift vans, which are not helpful at all due to access limitations, plus they just dump it where they please and do not call. Courier company is useless.”

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Posted 7 years ago

“Good price & excellent service. The delivery staff were most helpful and went the extra mile to ensure the bags ended up where I wanted them. So I'm very satisfied.”

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Posted 7 years ago

“Your Company was so helpful, polite and delivered on time. Such a refreshing thing these days. I would certainly recommend you to anyone and will be in touch shortly for further supplies. A big thank you.”

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Posted 7 years ago

“Great service from The Stone and Garden Company. The cobbles we ordered arrived on time and the size and quality were just what we needed. Using them to create a "dry river bed" for a new Zen Garden. Thank you.”

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Posted 7 years ago

“Great product for a really good price. Tonne of Scottish cobbles looks great in our border. Would definitely recommend and will use again.”

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Posted 7 years ago

“Prompt, flexible and efficient service delivering the product which was accurately described on their website.”

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Posted 7 years ago

“Everything was good. Product, delivery. Communication about delivery via email could be improved. Will definitely use again.”

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Posted 7 years ago

“As there was no indication of delivery time at all, nor any tracking details online on Monday last I called your office and was told the haulier would contact me an hour before he arrived. This never happened. As a result we had to lug the sandbags 100 yds to where they could better have been delivered had I been rung in advance. The 60 sandbags I ordered were only half filled and spread out look flat and unimpressive. I hope they work when the floods come!”

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Posted 7 years ago

“Excellent service product was exactly what we wanted- prompt delivery and all for a fair price- can't ask for more.”

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Posted 7 years ago

“Excellent effiecient service , recommend the stone and garden company”

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Posted 7 years ago

“Excellent service and top quality Stones at a very Competitive price..”

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Posted 7 years ago

“Delivered in good time on selected date an being on a pallet we able to wheel it through the the garage into the rear garden.”

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Posted 7 years ago

“My M3 of Scottish pebbles were delivered as promised and look wonderful”

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Posted 7 years ago

“Very courteous and helpful”

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Posted 7 years ago

“Good comms & fast delivery”

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Posted 7 years ago

“Excellent service, delivered on time, driver offered plenty of help. Can't praise them enough.”

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Posted 7 years ago

“That left a one tonne bag of stones right in the middle of our drive, so we couldn't get cars in or out. They did come back after my wife complained and moved it to one side, but come on, you don't need to be Einstein to ............. etc. etc.”

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Posted 7 years ago

“Happy with the gravel But the delivery was late one day.must Chase them.”

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Posted 7 years ago

“Excellent service, stone was delivered within a couple of days of ordering and the delivery driver was very accommadating”

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Posted 7 years ago

“Amazing company, offering great value and friendly customer service”

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Posted 7 years ago

Stone & Garden Direct is rated 4.6 based on 993 reviews