"As there was no indication of delivery time at all, nor any tracking details online on Monday last I called your office and was told the haulier would contact me an hour before he arrived. This never happened. As a result we had to lug the sandbags 100 yds to where they could better have been delivered had I been rung in advance. The 60 sandbags I ordered were only half filled and spread out look flat and unimpressive. I hope they work when the floods come!"