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Stone & Garden Direct Reviews

4.6 Rating 1,001 Reviews
91 %
of reviewers recommend Stone & Garden Direct
4.6
Based on 1,001 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Stone & Garden Direct Reviews
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Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Anonymous
Anonymous  // 01/01/2019
My M3 of Scottish pebbles were delivered as promised and look wonderful
Helpful Report
Posted 7 years ago
Very courteous and helpful
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Posted 7 years ago
Good comms & fast delivery
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Posted 7 years ago
Excellent service, delivered on time, driver offered plenty of help. Can't praise them enough.
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Posted 7 years ago
That left a one tonne bag of stones right in the middle of our drive, so we couldn't get cars in or out. They did come back after my wife complained and moved it to one side, but come on, you don't need to be Einstein to ............. etc. etc.
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Posted 7 years ago
Happy with the gravel But the delivery was late one day.must Chase them.
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Posted 7 years ago
Excellent service, stone was delivered within a couple of days of ordering and the delivery driver was very accommadating
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Posted 7 years ago
Amazing company, offering great value and friendly customer service
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Posted 7 years ago
Delivery man very helpful. Very good price. Nice quality and colour. Really pleased all round.
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Posted 7 years ago
Product supplied was available when placing the order and the quality was good.
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Posted 7 years ago
Excellent service. Friendly and efficient. Thanks, Olly
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Posted 7 years ago
After being let down by a different company local to us, we ordered with the stone and garden company. Throughout we received Great service, next day delivery was perfect and the product was great quality. I would highly recommend this company. And will certainly be using them again in the future.
Helpful Report
Posted 7 years ago
Would recommend, great value and fast delivery with friendly customer service!! My garden looks fab and I will be using this company again. Thank you!!
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Posted 7 years ago
Great prices, product exactly as expected. Delivery exactly when expected, which makes life easier.
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Posted 7 years ago
Ordered online. Overall, a Very simple and efficient process. It arrived when they said it would and I'm very happy with the quality of the products. I will definitely use again.
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Posted 7 years ago
Nice and easy transaction. Given a date straight away on the order form which I didn't see. Rang the company to find out when and was greeted with a super polite and cheerful lady who was more than happy to help (even I felt like a bit of numpty for not seeing) she made me feel great. When my order came about 4pm, it was dropped off by a lovely man. Half expected him to be tired and quiet but was chattyand polite and more than happy to put the stones where I needed them. Super happy with the stones, ordered 10mm polar white at a great price, they are really white with the odd discoloured one and when the sun/light hits them they are a sparkly. Love them. Thank you to everyone involved and who I spoke to. Will definitely be returning to you and will recommend your company to friends and family.
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Posted 7 years ago
Brilliant service, great delivery options and fantasic quality product. Will be using you again.
Stone & Garden Direct 5 star review on 17th August 2017
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Posted 7 years ago
There service and product was excellent I had to wait longer than expected but that was because they were waiting for product to arrive from Spain, the only reason they did not get a 5 star is that I didn't get a phone call to tell me when my delivery was going to arrive (pm or am).
Helpful Report
Posted 7 years ago
Ordered 4 samples. 2 arrived. No replies to my emails. Lovely slate samples though.
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Posted 7 years ago
I found Stone and Garden on line with reasonably priced plum slate chippings and delivery. I asked to be updated with delivery timing and the driver called when he was 30 mins away and again when he was a couple of mins away. Driver was very helpful at positioning the bulk bags where we wanted them. Chippings looked good in the bag and even better on the path when they had been cleaned. Very happy with product and service.
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Posted 7 years ago
Sheila, thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the plum slate chippings you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company
Posted 7 years ago
Stone & Garden Direct is rated 4.6 based on 1,001 reviews