My Outfit Reviews

Name: My Outfit
Address: 238 New Row, Telford, TF3 4BS, Telford, Shropshire
Rating: 4.32

4.3 Rating 742 Reviews

51 %

of reviewers recommend My Outfit

Company Reviews

Metrics

4.3

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 12th May 2022

Lieselotte Keegan

My Outfit 5 star review on 28th April 2022

Bonavanture Kamara

My Outfit 5 star review on 14th September 2021

Anonymous

My Outfit 5 star review on 9th September 2021

Peter Roberts Padiham Windows

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful on the phone shirt arrived next day”

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Posted 5 years ago

“I've order 2 or 3 shirts before and everything was fine. But I will not be ordering from them again. My shirt was dispatched on the 18 of December and I did not get it until a month later. And I had to pay extra at the Post Office before they would hand it over because they did not pay the correct postage. Not only this, but I've emailed The Shirt Store 3 times and they have not replied to any of my emails. This is clearly a company that as soon as something goes wrong they do not want to know and will offer no customer service. So be aware if you have a problem with your order they do not give a toss.”

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Posted 5 years ago

“Nice fabric Quality stitching and attention to detail Good fit (as per guide) Just took a while to deliver but I would definitely buy from TSS again”

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Posted 5 years ago

“Hi - Communication is poor there is no live chat and possibility for telephone communication only email - placed order 7 days ago no information from the Shirt Store apart from the fact they have taken my payment”

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Posted 5 years ago

“I ordered a Guide shirt from you at a fantastic price compared to what what my husband previously paid. The shirt was absolutely gorgeous! The only gripe I have is that it took far to long for delivery. I ordered on the 20th & received on the 29th! Will bare your slow postage in my when ordering again!”

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Posted 5 years ago

“Lovely shirts, reasonably priced. Very happy with the website and speed of delivery. However I wanted to return a shirt and a work trip meant I could not do it within the allotted 14 days. I'm ok with the 14 days but I have marked them down because they do not communicate. Emailed to explain - no response. Now left with a shirt that does not fit. I feel they ignored my email to avoid the return. Make sure you don't have to return anything if ordering from the Shirt Store.”

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Posted 5 years ago

“Quick service and the shirts are quality.”

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Posted 5 years ago

“Great shirts and good service. Couldn’t figure out how to get my 10% intro offer, but can’t fault variety of quality , interesting shirts on display”

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Posted 5 years ago

“The Shirt Store has probably the best selection of men's pattern shirts in the UK, and has always been my "Go-To" online shop because they stock all the major brands of patterned shirts. In addition, they have a fast and efficient delivery service and excellent customer service. I have no hesitation in giving The Shirt Store a five star rating and have recommended them to not only all my family, friends and work colleagues, but also the many people who have stopped me to ask where I buy my shirts from.”

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Posted 5 years ago

“Fantastic range and quick delivery”

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Posted 5 years ago

“Great quality. good material.”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“Very disappointed with the quality of the shirt . It was certainly not worth the price .”

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Posted 5 years ago

“Very quick service”

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Posted 5 years ago

“Good prices and excellent service”

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Posted 5 years ago

“No shirt still from 14december and no reply to 2 emails sent”

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Posted 5 years ago

“Quick delivery, well packaged, great price, lovely shirt. What more could you ask for. Have ordered more shirts from them!”

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Posted 5 years ago

“Buying from these fly by night merchants, is one of the worst experiences ever. The company is the shirt store which sells online. I ordered on 26/12/2019 at 18.00pm then decided to cancel the order on the same day at about 21.00pm and filled the cancellations form, took a photo on my phone and emailed it, only for them to post the shirt I ordered out to me on 30/12/2019. If that isn't selling by deception I don't know what it is. The shirt was advertised at a price of £29.99 on boxing day but I was charged £39.98 on my credit card which is why I cancelled on the day of purchase, but the vendor whom is also known as CB Menswear once they have your money they don't want to return it and therefore sent the shirt out to me via second class signed for post, which I received on 02/01/2020. I duly returned the shirt on 06/01/2020 and am waiting for a signed for delivered confirmation. The business owner is some dodgy Indian fella by the name of Charanjit Singh with several different business addresses just to confuse people then the orders should be returned to a different address from the one you ordered from these scammers should have there trading licences taken away from them. I remember a Pakistani fella from Blackburn whom use to own a shop and would sell fake Levis, Kickers, Adidas and Nike products in his shop he even told me about it and pocket the money, before trading standards got onto him. This Indian fella Charanjit Singh is cut of the same cloth.”

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Posted 5 years ago

“Quick dispatch, good communication and good selection of clothes”

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Posted 5 years ago

“Easy to use website and ordering service. I was slightly confused as to whether I would get the voucher by post or by email since the wording talks about delivery. It is not clear how one will receive the voucher which actually came by email. However, the ordering was efficient and the email came the next day. I think this needs to be made more clear when one orders a voucher by email. It only takes a day to receive the email voucher.”

Helpful Report

Posted 5 years ago

My Outfit is rated 4.3 based on 742 reviews