The Shirt Store Reviews - Read 539 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

0121 4391530

Email:

customercare@theshirtstore.co.uk

Location:

The Shirt Store, 115-117, Spon Lane

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my shirt on the 19/7 and payed 3.99 delivery charge and still waiting for it to be delivered ref web19349”

Posted 21 hours ago

“I gave 5 star's to SHIRT STORE because I received my first and second order after 3 days of purchased. Regarding the quality of the shirt, I was so 👌delighted which I then purchased my second order. I'll definitely buy more and introduce my friends. BIG THANKS AND KEEP IT ON.”

Posted 3 days ago

“The return process was intentionally made complicated so as to discourage returns and you have to pay for returns. Good luck if you have ordered doesn’t fit.”

Posted 3 days ago

“The quality of the suit is superb. I cannot fault it.”

Posted 4 days ago

“Great shirt and delivered very quickly. Impressive!”

Posted 1 week ago

“Fast delivery , amazing quality .. im looking for a particular striped shirt which i liked , wish i could get it .”

Posted 1 week ago

“My husband loved his shirt. Ordering was a very easy process and it arrived promptly. The shirt was nearly half the price we saw in a shop so a great result. Would definitely use the shirt store again”

Posted 1 week ago

“I ordered 5 shirts cost 161 pounds, l selected Standard delivery 3 to 5 working Days, but yet not receive them, since 3 July 2021, today is 15th July, Please Resend them OR Refund my money back to my bank account. Thanks”

Posted 2 weeks ago

“excellent quality and service”

Posted 2 weeks ago

“Fantastic customer service Fast delivery Amazing shirts Will definitely be back again very soon Thank you”

Posted 2 weeks ago

“excellent service”

Posted 3 weeks ago

“Bought a shirt from here amazing quality but unfortunately it didn't fit. So asked for an exchange. They didn't have it in my partners size so asked for a refund, I would definitely recommend these shirts, fantastic quality, great service. When I see something else in my partners size I will definitely buy again”

Posted 3 weeks ago

“Des chemises qu'on ne voit nulle part ailleurs ! Un peu cher, mais ça en vaut tellement la peine !”

Posted 4 weeks ago

“Great cut and material quality. Definitely reordering”

Posted 4 weeks ago

“Very easy to order though, great choice of shirts to choose from and very reasonably priced. Will definitely shop here again.”

Posted 1 month ago

“It is always difficult getting the true size of any garment, especially when buying it on line. When it isn't a true size it is both disappointing and a pain to return it. However, I emailed my different sizes (according to my current wardrobe) on the Sunday and received a response from Joe in Customer Care promptly on the Monday morning and he was absolutely spot on with his recommendation. Without Joe, I would have ended up with the wrong one again. My jacket is brilliant, a good - value for money price but high quality and it was delivered within two days. Love it and I will definitely be back again for other items. Sincerely, Steve”

Posted 1 month ago

“Fantastic shirts at great prices.”

Posted 1 month ago

“I ordered shirts from you I have tried reaching you through your email and telephone numbers and all in vain. I need to get the tracking number so that I follow with my courier can I get assistance from someone. Reply to my emails and send me the tracking number.”

Posted 1 month ago

“Excellent service and delivery”

Posted 1 month ago

“Ordered the shirt over a week ago for a wedding and hasn’t arrived so now attending the wedding without the shirt.”

Posted 1 month ago

The Shirt Store is rated 4.39 based on 539 reviews