The Shirt Store Reviews - Read 493 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

0121 4391530

Email:

customercare@theshirtstore.co.uk

Location:

The Shirt Store, 115-117, Spon Lane

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first time i used shirt store, could not fault any of the process . the shirt is quality, and would use shirt store again.
many thanks kev.”

Posted 3 days ago

“Excellent service will buy again”

Posted 3 weeks ago

“Lovely quality and my second C.L. shirt . Delivery ok , however do not understand why it took so long to despatch.”

Posted 4 weeks ago

“Great service”

Posted 1 month ago

“Ordered a shirt- too small. Sent it back recorded and the company will not respond to any questions as to where the replacement shirt is after 4 weeks of chasing. Does anyone know how to contact this company? I will be taking it up with the credit card company if no response soon”

Posted 1 month ago

“Easy to order fast delivery .”

Posted 1 month ago

“Great quality shirt,sizing turns out good
Online it looked a touch more matte but i prob should have looked closer at pic”

Posted 1 month ago

“Ordered a shirt from here that I really liked. The quality was lovely and a really great fit.
Ordered 2 more and they were the same. Great job Shirt Store. Thanks”

Posted 1 month ago

“The quality of the 2 shirts purchased in size xxl was excellent as was the fit. I will buy from the Shirt Store agin.”

Posted 1 month ago

“I have bought 4 shirts from this company during lockdown and found them efficient and their products excellent. They have been very helpful on the telephone. However recently I have found that they cannot be contacted by telephone. I recently bought a shirt from Guide of London only to find that the next day the shirt was in a 15% off sale. I wanted to see if they would reasonably refund me that 15%. There was no reply so I sent an email also with no reply. Buyer beware.”

Posted 1 month ago

“Wrong shirt send sent a return form but can't print it off as I don't have a printer frustrated and very up set”

Posted 2 months ago

“very helpful staff ,good all round service, easy to navigate site.”

Posted 2 months ago

“Couldn't of asked for anything better. The best item of clothing in my wardrobe. Will be buying again. Impressive!!!”

Posted 2 months ago

“Always buy Claudio Lugli shirts. Have about 15 and don’t buy anything else. They are superb quality and unusual. Shirt store are very quick to deal with orders. Great service. Highly recommend.”

Posted 2 months ago

“I returned £400 worth of shirts. I’ve had no refund. Can’t get hold of anyone by phone or email. I’m now going to go through my credit card to get resolved”

Posted 2 months ago

“Always great service and top designs”

Posted 2 months ago

“I paid money , 15 days passed i didn't receive any shirt”

Posted 3 months ago

“Great product at a great price and quickly delivered. Thanks”

Posted 3 months ago

“Very easy to deal with and fast delivery Kept informed of delivery”

Posted 3 months ago

“Lovely shirts, fit perfectly, fast delivery.”

Posted 3 months ago

The Shirt Store is rated 4.39 based on 493 reviews