The Shirt Store Reviews

4.35 Rating 588 Reviews

84 %

of reviewers recommend The Shirt Store

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

0121 4391530

Email:

customercare@theshirtstore.co.uk

Location:

The Shirt Store, 115-117, Spon Lane

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The Shirt Store 5 star review on 14th September 2021

Anonymous

The Shirt Store 5 star review on 9th September 2021

Peter Roberts Padiham Windows

The Shirt Store 5 star review on 22nd August 2021

Bill MacDonald

The Shirt Store 5 star review on 7th August 2021

Mary Lou Sharrock

Anonymous

Anonymous // 01/01/2019

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“Great shirt great quality”

Helpful Report

Posted 2 days ago

“I was pleased to find that the site had the items in stock and ordered four Tyler and Tyler belts in four different colours/patterns. They were delivered promptly . Unfortunately, two of the belts were of a substitute colour and I had no advance notification of this and the packaging for one item was damaged. I decided to keep the substitutes anyway, but was dissapointed that my original order was not available. Better communication is required.”

Helpful Report

Posted 2 days ago

“The shirt and trousers I ordered arrived all jammed into a plastic bag. There’s was no packaging on garments before placed in bag and considering their value I found this very poor. Had the bag split they would have been ruined. Shame as quality good.”

Helpful Report

Posted 3 days ago

“Product and service was excellent but the packaging left a lot to be desired! I did not expect a shirt costing £80 + packing to be unceremoniously stuffed into a plastic bag without any supplemental packaging! The admittedly lovely shirt had more creases than a village cricket pitch!! So overall, nice products with good service but expensive items need suitable packaging to preserve the quality of the items. Five stars for service ⭐️⭐️⭐️⭐️⭐️ But only two for presentation ⭐️⭐️”

Helpful Report

Posted 5 days ago

“They were bought as presents so we wait with baited breath to see if my fancy shirt loving husband likes them. They look good to me. Gorgeous fabrics.”

Helpful Report

Posted 5 days ago

“I ordered a pair of shoes in October but as at 16 November they still haven't been received. I tried ringing Customer Service on three occasions on the 16th but no-one picked up the phone. I sent an e- mail asking for details, including a tracking code but no reply has been received. WHERE ARE YOU SHIRT COMPANY? I cannot answer any of your other questions as I haven't received them as yet!!!”

Helpful Report

Posted 1 week ago

“Great shirt . Great service !!”

Helpful Report

Posted 1 week ago

“I would love to write a positive review but as I have not received my order yet, I am unable too.”

Helpful Report

Posted 2 weeks ago

“I love most of the shirts, bout do you do door to door delivery?”

Helpful Report

Posted 2 weeks ago

“Great looking shirt , very stylish , Wish you had more in size 4X I'll keep checking your site for more shirts, easy to order and delivered on time.”

Helpful Report

Posted 2 weeks ago

“I couldn't give 0 out of 5. Customer service hung up on me 3 times, no answer from 4 emails. Got Paypal involved for a full refund. Trousers Marc Darcy Eton are the cheapest rag ever made. Ordered a 38R, the size that came was 3 maybe 4 sizes smaller, cheapest imports, couldn't get them past my hips. No lining. Avoid this company, save yourself time and frustration. Absolute joke”

Helpful Report

Posted 3 weeks ago

“Excellent quality and design and prompt delivery”

Helpful Report

Posted 1 month ago

“Excellent service and value for money. Suit dispatched very quickly with updates”

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Posted 1 month ago

“The Shirt Store always presents an original line of shirts . Very high quality cotton fabrics and exceptional prints. I have been a cliënt for many years and never been disappointed.”

Helpful Report

Posted 1 month ago

“Poor. Bought 2 items, in stock, got confirmation saying they'd been dispatched. Then later told they are both out of stock. Despite saying in stock on website and them taking payment. Helping their cashflow by any chance?”