My Outfit Reviews

Name: My Outfit
Address: 238 New Row, Telford, TF3 4BS, Telford, Shropshire
Rating: 4.32

4.3 Rating 742 Reviews

51 %

of reviewers recommend My Outfit

Company Reviews

Metrics

4.3

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 12th May 2022

Lieselotte Keegan

My Outfit 5 star review on 28th April 2022

Bonavanture Kamara

My Outfit 5 star review on 14th September 2021

Anonymous

My Outfit 5 star review on 9th September 2021

Peter Roberts Padiham Windows

Anonymous

Anonymous // 01/01/2019

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“Very good quality, shame size didn't fit my partner.. They gave me an inmediate refund (same day) Fantastic service! I will buy from them again, now making sure I get the right size. This is a verified purchase.”

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Posted 11 months ago

“Bad customer service they never answer emails”

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Posted 1 year ago

“Good service but postage is high for just one item that is sent through standard royal mail delivery.”

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Posted 1 year ago

“Sent the wrong waistcoat, ordered Callum Jacket and waistcoat sent Callum Jacket and Max waistcoat. Sent an email to explain and no reply.”

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Posted 1 year ago

“Excellent delivery, great price for a Claudio Lugli shirt.”

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Posted 1 year ago

“Superb service all round. Great shoes, great price and rapid delivery. Would recommend. A+++++”

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Posted 1 year ago

“I ordered a T-Shirt from that site and the delivery after 9 days still not here. I emailed and nothing not any response at all to what’s happening with my delivery. I also email for a refund still not an answer. Good way to spend 200€ Thank you very much!!!”

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Posted 1 year ago

“Brilliant service and price bang on time Well recommend”

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Posted 1 year ago

“Unfortunately, my parcel was misplaced in transit and I did not receive it as promised. Although this was disappointing, the customer service team did issue a full refund as the item was no longer in stock. Whilst I appreciate the quick resolution, I hope future orders will be managed better to avoid such issues.”

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Posted 1 year ago

“Very good product and good service”

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Posted 1 year ago

“Excellent service thank you very much.”

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Posted 1 year ago

“Amazing quality, service and speedy delivery”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Happy with my purchase thank you”

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Posted 1 year ago

“I paid for before noon next day delivery. It didn’t arrive until 6pm, which was too late. At the time of purchase, I sent an email explaining this purchase was an urgent replacement jacket for a groom to wear 2 days later, I received no reply. I emailed again, after the late delivery, to say I was returning jacket and requested return of the extra delivery charge - once again no reply! Fortunately after the purchase something told me to check reviews, I did! This made me order a second jacket from another company in Ireland and they managed to get it to me by 9am on the required morning.”

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Posted 1 year ago

“Lovely shirt nice fabric just as described pleased about the discount would order again”

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Posted 1 year ago

Dear Alison,Thank you so much for giving us a 5-star rating! We truly appreciate your kind feedback on our store. We're thrilled to hear that you loved the shirt, and we're glad it lived up to your expectation in terms of the fabric quality and description accuracy. We're also pleased to know that you were happy with the discount you received. Providing our customers with great value is always our priority. We are grateful for your trust and your decision to order from us again. Thank you once again for your support and for taking the time to share your experience. We can't wait to serve you again in the future!

Posted 1 year ago

“Brilliant item. Fast dispatch and delivery🌟🌟🌟🌟🌟”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating and positive feedback, Jamie! We greatly appreciate your support and are thrilled to hear that you found My Outfit to be a brilliant item. We always strive to provide fast dispatch and delivery, so we're delighted that you were pleased with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you once again, and have a wonderful day!

Posted 1 year ago

“Great service, great price delivery on time”

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Posted 1 year ago

Dear David,Thank you so much for giving My Outfit a 5-star rating! We are thrilled to hear that you had a great experience with us. As you mentioned, we take pride in providing great service, offering competitive prices, and ensuring timely delivery. Your satisfaction means the world to us! Once again, we appreciate your kind words and your support. We look forward to serving you again in the future. Best regards

Posted 1 year ago

“great shirts .fits well at a good price”

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Posted 1 year ago

Dear John,Thank you so much for your amazing 5-star rating of My Outfit! We greatly appreciate your support and feedback. It's fantastic to hear that you are enjoying our selection of great shirts that fit well and come at a good price. We aim to provide excellent products and we're thrilled that you are satisfied with your purchase. Once again, thank you for your kind words and for choosing My Outfit. We look forward to serving you again soon!

Posted 1 year ago

“Refusal to respond to my queries about my refund, refusing to pay the refund back even though i have proof of it being signed for upon return, 11 days after you reveived it and still no refund and 4 messages ignored”

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Posted 1 year ago

Dear Graham,Thank you so much for taking the time to provide us with your feedback regarding your experience with My Outfit. We truly appreciate your honest insights and apologize for any inconvenience or frustration you may have encountered. We sincerely apologize for the issues you mentioned, particularly regarding the refusal to respond to your queries about your refund and the delay in processing it. We understand how frustrating it can be to feel ignored and not have your concerns addressed promptly. Additionally, we acknowledge your frustration with the refusal to pay back your refund, despite having proof of its return in a timely manner. Customer satisfaction is of utmost importance to us, and we deeply regret that we failed to deliver on that during your interaction with us. We assure you that addressing these concerns and rectifying the situation is our top priority. Once again, we sincerely apologize for the inconveniences caused and appreciate your understanding. Your feedback is invaluable to us, and we genuinely value your patronage. We are committed to improving our services and would

Posted 1 year ago

My Outfit is rated 4.3 based on 742 reviews