My Outfit Reviews

Name: My Outfit
Address: 238 New Row, Telford, TF3 4BS, Telford, Shropshire
Rating: 4.33

4.3 Rating 705 Reviews

50 %

of reviewers recommend My Outfit

Company Reviews

Metrics

4.3

Based on 705 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

My Outfit 5 star review on 2nd August 2022

Steven Hattersley

My Outfit 5 star review on 12th May 2022

Lieselotte Keegan

My Outfit 5 star review on 28th April 2022

Bonavanture Kamara

My Outfit 5 star review on 14th September 2021

Anonymous

My Outfit 5 star review on 9th September 2021

Peter Roberts Padiham Windows

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great price delivery on time”

Helpful Report

Posted 1 week ago

“great shirts .fits well at a good price”

Helpful Report

Posted 2 weeks ago

Dear John,Thank you so much for your amazing 5-star rating of My Outfit! We greatly appreciate your support and feedback. It's fantastic to hear that you are enjoying our selection of great shirts that fit well and come at a good price. We aim to provide excellent products and we're thrilled that you are satisfied with your purchase. Once again, thank you for your kind words and for choosing My Outfit. We look forward to serving you again soon!

Posted 2 weeks ago

“Refusal to respond to my queries about my refund, refusing to pay the refund back even though i have proof of it being signed for upon return, 11 days after you reveived it and still no refund and 4 messages ignored”

Helpful Report

Posted 3 weeks ago

Dear Graham,Thank you so much for taking the time to provide us with your feedback regarding your experience with My Outfit. We truly appreciate your honest insights and apologize for any inconvenience or frustration you may have encountered. We sincerely apologize for the issues you mentioned, particularly regarding the refusal to respond to your queries about your refund and the delay in processing it. We understand how frustrating it can be to feel ignored and not have your concerns addressed promptly. Additionally, we acknowledge your frustration with the refusal to pay back your refund, despite having proof of its return in a timely manner. Customer satisfaction is of utmost importance to us, and we deeply regret that we failed to deliver on that during your interaction with us. We assure you that addressing these concerns and rectifying the situation is our top priority. Once again, we sincerely apologize for the inconveniences caused and appreciate your understanding. Your feedback is invaluable to us, and we genuinely value your patronage. We are committed to improving our services and would

Posted 2 weeks ago

“Excellent shirts. Great material and great quality. Fast delivery. Will definitely order again.”

Helpful Report

Posted 3 weeks ago

Thank you so much, Trevor, for your outstanding 5-star rating of My Outfit! We truly appreciate your support and feedback. We're delighted to hear that you found our shirts excellent, with great material and quality. Our team works hard to ensure that every product meets the highest standards, and we're thrilled that you noticed. It's also fantastic to hear that our delivery was fast and efficient. We look forward to serving you again in the future. Thank you once again for choosing My Outfit!

Posted 2 weeks ago

“The shirt is great and it was a fast delivery”

Helpful Report

Posted 3 weeks ago

Thank you so much for your amazing 5-star rating and the wonderful review of My Outfit! We are thrilled to know that you loved our product. The shirt is indeed great, and we are delighted that it met your expectations. It's always our aim to provide fast and reliable delivery service, and we're glad you were satisfied with it. Your support means a lot to us, and we can't wait to serve you again in the future.

Posted 2 weeks ago

“Don’t take orders from Shirt store,it’s a lair store, I made a order then canceled my order after three days and said order out of stock”

Helpful Report

Posted 1 month ago

Dear Saeid,Thank you so much for taking the time to provide us with your feedback regarding your experience at The Shirt Store. We truly appreciate your openness and honesty about the issues you encountered. We would like to sincerely apologize for the inconvenience caused by the cancellation of your order after three days and being informed of its unavailability due to being out of stock. We understand how frustrating this must have been for you, and we deeply regret any disappointment it may have caused. Once again, we sincerely appreciate your feedback and taking the time to reach out to us. Your support and understanding mean a lot to us, and we are determined to make your future experiences with The Shirt Store exceptional.

Posted 1 month ago

“Quick delivery and well packaged. Top quality shirt and comfortable to wear”

Helpful Report

Posted 1 month ago

Dear Maria, Thank you so much for your 5-star rating of The Shirt Store! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. Our team takes great pride in providing quick delivery and ensuring that our products are well-packaged for our customers. We're glad to know that the shirt you received is of top quality and comfortable to wear. Thank you once again for choosing The Shirt Store. We look forward to serving you again in the future! Warm regards, The Shirt Store Team

Posted 1 month ago

“Great price t shirt for my son much cheaper than the shops”

Helpful Report

Posted 1 month ago

Thank you so much, Dawn, for taking the time to leave us a wonderful 5-star rating for The Shirt Store! We truly appreciate your support and are thrilled to hear that you and your son are satisfied with your purchase.We understand the importance of offering high-quality products at affordable prices, and we're delighted that you found our t-shirt to be such a great deal. It's always a pleasure to provide our customers with excellent value that is much cheaper than what you can find in physical shops. Once again, thank you for choosing The Shirt Store. We hope your son enjoys his new t-shirt, and we look forward to serving you again in the future!

Posted 1 month ago

“Excellent service and although we returned the suit as it was too small this company acted quickly and efficiently with notifications and refunds. Would definitely order from them again. Makes a very welcome change to have such good service. Thank you.”

Helpful Report

Posted 1 month ago

Dear Sue,Thank you so much for your fantastic 5-star rating of The Shirt Store! We truly appreciate your support and are thrilled to hear about your positive experience with us. We are delighted to have provided you with excellent service, even though the suit didn't fit perfectly. Our team takes great pride in acting quickly and efficiently when it comes to notifications and refunds. Your satisfaction is our top priority, and we are glad to have met your expectations. It warms our hearts to know that you are considering ordering from us again. Rest assured, we will continue to provide you with the same level of exceptional service that you have come to expect from us. We appreciate your recognition of our efforts and are grateful for your loyalty. Thank you once again for taking the time to share your feedback. We look forward to serving you in the future! Warm regards, The Shirt Store Team

Posted 1 month ago

“Bit disappointed that the website says tie pocket square and cufflinks but they arrived without the cufflinks, I emailed twice to see where the cufflinks are but not had a reply.”

Helpful Report

Posted 1 month ago

Thank you so much, Brian, for taking the time to provide us with your feedback about your experience at The Shirt Store. We sincerely appreciate your effort in letting us know your thoughts.We would like to apologize for the inconvenience caused by the missing cufflinks in your order. It is disappointing to hear that our website mentioned the inclusion of cufflinks, but they were not included in your shipment. We are genuinely sorry for any frustration or confusion this may have caused you. We also want to apologize for the lack of response to your emails inquiring about the whereabouts of the cufflinks. We understand how important it is to promptly address our customers' queries, and we regret falling short in this instance. Please accept our sincerest apologies for the oversight and inconvenience caused. We value your business and want to ensure that we make things right for you. Thank you once again for bringing this matter to our attention, Brian.

Posted 1 month ago

“Very stylish shirt, good quality. Perfect fit. Delivered on time. It would have been nice if it was packaged in a quality presentation carton box.”

Helpful Report

Posted 3 months ago

Dear Kenneth,Thank you so much for your fantastic 5-star rating of The Shirt Store! We really appreciate your feedback and are thrilled to hear that you found our shirts very stylish, good quality, and a perfect fit. We also take pride in our prompt delivery service to ensure your satisfaction. We apologize for any inconvenience caused by the packaging, and we will definitely take this into consideration for future improvements. Your support is invaluable to us, and we look forward to serving you again soon!

Posted 3 months ago

“Good service”

Helpful Report

Posted 3 months ago

Dear Syeda, Thank you very much for taking the time to rate The Shirt Store with five stars! We are thrilled to hear that you enjoyed your experience with us. Providing good service is always our top priority, and we are glad to see that it resonated with you. We truly appreciate your support and hope to have the pleasure of serving you again in the future. If there's anything else we can assist you with, please feel free to let us know.

Posted 3 months ago

“Fast delivery, great service, well priced for clothing, will happily use company again 👍”

Helpful Report

Posted 3 months ago

Thank you so much for your amazing 5-star rating of The Shirt Store! We truly appreciate your kind words and support. We're thrilled to hear that you had a fantastic experience with us. Our team takes great pride in providing fast delivery, excellent service, and well-priced clothing options. Knowing that you had a positive experience and would happily use our company again means the world to us! Once again, thank you for choosing The Shirt Store. We can't wait to serve you again in the future.

Posted 3 months ago

“Purchased a pair of Diesel denim jeans - items as described and prompt next-day delivery”

Helpful Report

Posted 3 months ago

Thank you so much, Marcello, for your 5 star rating of The Shirt Store! We are so glad you are satisfied with your purchase of the Diesel denim jeans. We strive to provide accurate descriptions and fast shipping to our customers and are thrilled you could enjoy our services. Thank you again for being a valued customer!

Posted 3 months ago

“Purchased the navy blue flock shirt for my partner and we love it. Beautiful shirt, great quality. Prompt delivery. Will definitely purchase from this company again in the future.”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5 star rating and for the wonderful feedback! We're so glad to hear that you and your partner love our navy blue flock shirt! We truly appreciate your kind words about its quality and prompt delivery, and we look forward to having you back in The Shirt Store soon!

Posted 4 months ago

“Fabulous service and quick delivery. T shirt is exactly as shown and top quality. Highly recommend.”

Helpful Report

Posted 4 months ago

Thank you so much for your 5 star rating, Rachel! We are so glad to hear that you were happy with the fabulous service, quick delivery, and the top quality t shirt. We greatly appreciate your kind words and we're so happy that you'd recommend us to others. Thank you!

Posted 4 months ago

“Very pleased with the gorgeous black flock shirt, bought as a birthday present for my husband. Exactly as described, reasonable price and very fast delivery. Will buy from this shop again xxxxx”

Helpful Report

Posted 4 months ago

Thank you so much for your 5 star rating of The Shirt Store, Jill! We're glad to hear that the black flock shirt was the perfect birthday present for your husband and that it was exactly as described. We appreciate that you are satisfied with the reasonable price and fast delivery, and we look forward to having you as a returning customer!

Posted 4 months ago

“Great price and rapid delivery 🚚 enough said”

Helpful Report

Posted 4 months ago

Thank you so much for the 5 star rating Grant! It means a lot to us that you were so pleased with your experience with The Shirt Store. We value customer satisfaction above all else, and it's great to see that you appreciate our great prices and refined delivery system. Thanks again, we're glad you were satisfied!

Posted 4 months ago

“I love the new guitar shirt l bought for my husband birthday”

Helpful Report

Posted 4 months ago

Thank you so much, Jeanette, for your wonderful 5 star rating of The Shirt Store! We are thrilled that you love the new guitar shirt you bought for your husband's birthday. Thank you for being a loyal customer - we truly appreciate it!

Posted 4 months ago

“I had to contact them to ask where my shirt was? I received a quick response and my shirt was delivered a few days later!! Very pleased with the fitting and quality.”

Helpful Report

Posted 4 months ago

Thank you so much, Irene, for your 4 star rating of The Shirt Store! We are glad to hear that you were pleased with the quick response you received when you had to contact us to enquire about your shirt. We are delighted to hear that it was delivered to you a few days later and that it fitted and the quality was to your expectations. Unfortunately we are closed over the weekend, which will explain why there was a slight delay in your shirt! We appreciate your feedback and thank you for your custom!

Posted 4 months ago

My Outfit is rated 4.3 based on 705 reviews