The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 898 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with rug and delivery time thankyou.”

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“A great range of products at competitive prices. Quick delivery of a fabulous rug. Thank you”

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“I purchased a Jacob Black Multi Rug, it was excellent quality rug, I will certainly buy from the Rug Warehouse again”

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“Got the gold hallway runner. A real stunner with a hint of shabby chic. Very good quality rug and classy.”

The Rugs Warehouse 5 star review on 22nd January 2022

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“Very pleased with the quality of the rug for a competitive price. The rug is exactly as described as shown in the photos. Thank you”

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“The service was excellent, and the carpets are beautiful....just what we wanted. Will definately use The Rugs Warehouse again.”

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“fast delivery - product seems good quality - price reasonable”

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“Excellent rug and service”

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“Very pleased with the rug. Easy to navigate web site, rug as per picture and description. Fast and efficient delivery. Thank you”

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“Brilliant product and service. Thank you.”

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“A lovely good quality rug for in front of our hearth. The colours were a perfect match for my decor. I mistakenly ordered the wrong size to start with but the customer service team was very helpful in getting the right replacement to me and all I had to do was hand the original over to the courier delivering the replacement. Simple!”

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“A rug of terrific quality and great depth of colour. Delivered without any fuss or bother.”

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“Beautiful rug. Delivered promptly. Thank you.”

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“nice colourful and affordable rug delivered quickly a1 service”

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“My order was processed quickly and delivery was a couple of days, All correspondence was extremely courteous. Excellent service.”

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“Very good rugs. A bit of a hiccup with delivery but a quick email and phone call and soon sorted. Brilliant customer service.”

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“Love my Rug looks Brilliant! also excellent serive.”

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“Really pleased with my rug. Came in perfect condition and love it even more than when I saw it on the website! When I wasn’t sure about the delivery, my queries were answered promptly and it came when they said. Very satisfied-would definitely buy from TheRugs Warehouse again. Highly recommended!”

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“Really pleased with quality of rug. Exactly as described and shown in website. Fast delivery. Will buy from them again.”

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“Very pleased with my rug.”

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The Rugs Warehouse is rated 4.9 based on 898 reviews