The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.93

4.9 Rating 1,007 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely rug. High quality and good value. Fabulous choice. Great friendly service too. I will be returning.”

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“Very happy with our Rug good quality and quick delivery”

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“Excellent service from start to finish. The quality of the rug is exceptional and looks beautiful in our lounge. We will definitely use this company again.”

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“My lovely rug just sets the room off and is really well made. I love it so much and everyone remarks on it”

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“Very happy with the quality and design of my Classica Rose rug. I have also bought one in apricot. Heavy and soft and don't move around on the carpet. Good quality.”

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“We ordered an extra large rug and it difficult to imagine the rug you order in your room. But it was true to the colours in the picture. We were so relieved!!”

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“Great experience from this company. Order placed Monday night and rug delivered Thursday morning. Price very competitive too.”

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“Lovely rug, exactly what I needed. Well packed delivered quickly.”

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“Excellent product, beautiful colour. Well packaged and as advertised. Just about to order another one I think!”

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“Easy to order and good time delivery, considering it was over the Christmas/New Yearperiod . Kept informed through the process.”

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“Excellent service and lovely rug. In fact this the second that i have purchased as i like it so much”

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“A friend recommended The Rug Warehouse I was not disappointed the rug I purchased is lovely and a great purchase for a very reasonable price!”

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“Your website was very helpful and I was impressed by how quickly our carpet arrived upon ordering. I love the colour and design, but we are having trouble keeping the rug flat. We have put it on a carpet in a bedroom and there always seems to be a bump raised somewhere on the rug. Any practical suggestions you can offer to counter this would be very helpful.”

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“Amazing customer service and product”

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“Te rug came pretty speedily and is lovely.”

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“Fantastic design coupled with excellent quality. Very very happy with my rug.”

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“Very pleased with carpet and service from rug warehouse. Arrived well packed, on time and friendly delivery driver. Would recommend looking at this site if u after a rug”

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“We have been very pleased with the order and delivery process and ultimately with the product. It looks fabulous in our new room.”

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“Gorgeous rug, thank you *****”

The Rugs Warehouse 5 star review on 20th December 2022

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“Great service, delivered fast, rug as advertised.”

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The Rugs Warehouse is rated 4.9 based on 1,007 reviews