The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 897 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 897 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks far better than the picture. Happy with the purchase”

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“Hello. Rug arrived on time and was as described and shown on website. Very happy with quality and price. Would definitely use this site again. Thank you.”

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“Very satisfied with service and quality of rug love it T D Dunfermline.”

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“Rugs arrived promptly and were exactly as described.”

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“Very happy with this rug, quick delivery, good price for a lovely rug.”

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“Really happy with my zebra print rug. Great quality. Would highly recommend this company.”

The Rugs Warehouse 5 star review on 15th March 2022

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“A lovely rug, delivered quickly. Good value for money.”

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“Lovely rug nice thick pile.”

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“Bought a very handsome circular rug which brightens up my room.”

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“This was a very good experience, the price was the best I could find on the Internet with quick delivery and the rug is really high quality. They will definitely be my first choice in the future.”

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“Very pleased with our purchase “ we’ll come back again”

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“I’ve now got a sitting room carpet and a hall runner from the rug warehouse ,great service and quantity carpets .5star .”

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“So pleased that the colours were so accurate. A lovely rug t a bargain price. What more can I say?”

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“I am very pleased with the three rugs I have purchased recently. They arrived a few days after ordering and the service I received was excellent. I shall recommend to others. Thankyou.”

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“Huge selection of rugs to choose from and we're really pleased with ours. Great quality and value for money, fast and efficient delivery service.”

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“Really happy with the rug. Great quality, looks fab & very quick delivery!”

The Rugs Warehouse 5 star review on 1st February 2022

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“A really excellent choice of rugs. The staff were polite and knowledgeable when we made enquiries. The information about waiting times and delivery details was accurate. We are really pleased with the rugs.”

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“I’m very happy with our new rug. The colour is exactly right and the size is perfect. The rug arrived within a few days and was packaged well. Excellent price too. No complaints.”

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“Very pleased with the quality and price. Delivered as promised in secure undamaged packaging.”

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“Very pleased with rug and delivery time thankyou.”

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The Rugs Warehouse is rated 4.9 based on 897 reviews