The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 952 Reviews

98 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Very easy transaction. Rug arrived quickly and well packaged. Great quality at a good price. Very pleased!!!”

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“Carpet arrived within delivery window promised. It’s as described on the website and is perfect fit and colour.”

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“My wife and I are delighted with the rug. It is exactly as advertised. A superb addition to our home. In addition, ordering was simple and we were kept informed of progress and delivery at all times. This is the second rug we have had from the Rugs Warehouse and we shall certainly be buying more.”

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“Very easy to order and delivery was very good too. Also good price for rug I ordered.”

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“Fantastic rug a a competitive price, delivered in two days.”

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“The rug is perfect except for one thing: it will not lie flat however much one tries to stamp out a fold. This is in the shape of a tunnel and moves as one tries to rectify it. Can you suggest anything?”

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“Very good service and a brilliant rug”

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“Superb quality rug and couldn't believe how quick delivery was. Ordered late wed night and arrived 11am fri!!”

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“The rugs I purchased were exactly as described and arrived well packaged. I am delighted with them”

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“Good web site, easy to manoeuvre. Product seems good value for money. Excellent delivery service. What’s not to like!”

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“When the rug arrived it had been very poorly rolled up and was full of creases and ridges which were extremely difficult to get out…. Very dissapointed.”

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“I recently ordered two rugs online and you never really know until you receive the item whether it has been up to your hopeful expectations. I was very satisfied with my rugs and received them well packaged and delivery was smooth and informed all the way. Thank you for a great service.”

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“Absolutely delighted with our rug. It is beautiful and just the right colour to match our decor. Delivery was very prompt and efficient. I would certainly recommend The Rugs Warehouse.”

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“Lovely rug. Great quality and price.”

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“Received my rug today and absolutely thrilled to bits with it. Highly recommend using The Rugs Warehouse.”

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“A beautiful rug, in perfect condition, arrived promptly. Could anyone ask more? I will certainly be buying here again.”

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“I ordered two rugs from Rugs Warehouse. Both were great, good quality and arrived in time”

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“Very extensive selection of rugs in a large range of sizes, shapes and styles, which were easy to shortlist on the easy to use website. Ordering was easy, delivery extremely prompt and we are delighted with the two rugs we ordered. We were very impressed with their customer care, with a quick follow up note to ensure we had delivery and were satisfied with our purchase. Would definitely use again.”

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“Yes very pleased with my order again thank you and especially appreciated the discount this time. Prompt service too.”

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“Rug bought was excellent, good price in sale and quickly delivered. In all impressive service.”

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The Rugs Warehouse is rated 4.9 based on 952 reviews