The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 898 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just to say how pleased I am with the whole process of buying from The Rugs Warehouse, from ordering to delivery on time, everything went smoothly, and the rug is beautiful. I have no hesitation in recommending your company in future.”

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“Beautiful rug, great thick quality and fast delivery, even better than I imagined.”

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“Lovely quality rug and fast delivery!”

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“Really pleased with my new hall rug, its so soft underfoot and looks very on trend. Excellent service and extremely quick delivery which is unusual these days. Would recommend the company”

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“VERY GOOD SERVICE - EASY TO ORDER, DELIVERY ON TIME, PRICE VERY GOOD AND RUG EXCEPTIONAL QUALITY. PLEASED THAT WE CHOSE THE RUG WAREHOUSE.”

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“excellent service with quick delivery”

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“Excellent service, excellent products at very competitive prices”

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“Very very happy with my order. Thank you”

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“Lovely rugs at the right price, quickly delivered. Excellent service, much better then Irugs.co.ukBased in S carolina, despite the email address.”

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“Excellent service very quick. Different designs good quality.”

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“Beautiful rug. Better in real life than in the photo on the website. Delivery was 3-4 weeks, but arrived just before the third week.”

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“The rug is good quality and arrived well packaged. The gentleman who helped us in the shop was great and there is an enormous selection of rugs available to view.”

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“A lovely rug which has cheered up my bedroom!”

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“Really pleased with my rug. Super quick delivery and great communication. Excellent quality and competitive price.”

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“very fast delivery, well packaged and the rug is fabulous. Would not hesitate to purchase from The Rugs Warehouse again.”

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“Arrived quickly and a really nice rug”

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“Excellent service. Rug exactly as described.”

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“I have bought 4 rugs from The Rugs Warehouse and all are of excellent quality. The service I received was top class in every way.”

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“Excellent service . Quick and straightforward. Even right down to the delivery service.”

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“I have bought rugs from all the leading rug companies…. This company stands head and shoulders above the rest. I now have 3 large rugs from them and I wouldn’t use anyone else. The quality, value for money and delivery service is excellent. Highly recommend 5 *”

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The Rugs Warehouse is rated 4.9 based on 898 reviews