The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 898 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our rug arrived quite quickly and is exactly as described - good quallity and our dog likes it too.”

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“So very happy with my beautiful rug. It is just perfect. I am one happy lady.”

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“Browsed the website quite a few times, great selection,the Wishlist was helpful. Ordering and confirmation were very straightforward. I didn’t read ‘ 7 - 14 working days very clearly, so contacted the helpdesk to ask about delivery. Polite and helpful replies, the rug arrived in 12 days via Parcelforce. Good tracking info. Rug arrived as promised in perfect condition and is settling in happily. Very satisfied customer. Thank you.”

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“Lovely rug arrived very promptly.”

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“Very pleased with my purchase. Can’t fault the excellent service. Thank you”

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“Once product was back in stock, I was notified and I was able to place my order. Rug arrived promptly, securely packaged and looks great. Would use the company again.”

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“I love my rug it is very vibrant and well made, looks lovely in my newly decorated cottage lounge.”

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“Ordering simple Delivery was within the timeframe Beautiful statement rug Happy to recommend this company”

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“Prompt and excellent service”

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“The rug arrived on time and in good condition. It is a lovely piece of work and I am very happy with it.”

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“An excellent shopping experience. We really fell in love with the rug we ordered and still admire it daily! Delivery was extremely fast and driver polite. Would definitely recommend to anyone thinking of buying a rug.”

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“Competitive price . Good quality rug and fast delivery”

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“I am very pleased with the rug I had ordered and with the price.”

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“Easy to order Prompt delivery Beautiful rugs Thank you”

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“First time dealing with this company and was a bit apprehensive. Need not have worried. Top quality products, excellent caring service and fast secure delivery. First Class... Highly recommended. Thanks”

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“I bought three rugs in total and I love the quality”

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“Got a lovely red rug, arrived on time. Very happy with it.”

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“Very pleased with rug, as described and good delivery. Have ordered before and would do so again.”

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“Easy to order on line delivery excellent carpet I ordered is lovely would recommend highly”

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“Excellent range of rugs. Easy to order. Shipping and delivery very efficient. I ordered a jute rug to lie beside patio doors and protect and cover the carpet. The “rustic” nature of the rug was ideal and gave a good barrier between my decking and my living area. Thank you for a very good service. I would certainly recommend your company.”

Helpful Report

The Rugs Warehouse is rated 4.9 based on 898 reviews