The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 900 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

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“Website is easy to use making choice straight forward . Rug is really good quality , well finished and delivery and service were faultless .”

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“Very good service and great product”

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“Very pleased with the good quality rug. I had to delay the delivery date and this was handled excellently by The Rugs Warehouse.”

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“Very happy with the service. Quick delivery, good quality and nice rug. Recommended 100%”

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“We found online and visted they welcomed us in but left us to look around good service and delivery would recommend to my family and friends”

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“I had never ordered from The Rugs Warehouse before, so naturally, I was a bit nervous. However, my fears were unfounded. My rug arrived quickly and was well packaged. It is lovely and of good quality, and a fraction of the price I had seen it elsewhere. Highly recommend.”

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“My order was processed quickly and I am very pleased with the items, which appear to be of good quality. If I ever need more rugs I will definitely deal with this firm.”

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“Very pleased with the rug as exactly as described. Lovely quality. Delivery and tracking excellent.”

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“A great selection of rugs. We found one we liked and it was delivered swiftly. Now looking good in the foyer of our home. I fully recommend The Rugs Warehouse.”

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“Love the rug, looks and feels gorgeous and arrived very quickly.”

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“Service and quality of rug are both excellent. Order delivered quickly. So easy!!”

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“Their choice or rugs is fab! Love how quick they took to come too. Fast and reliable service! Will hopefully come back for more :-)”

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“Excellent service from initial enquiry to obtaining samples and making a purchase. Good communication and very happy with the end product.”

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“Delivery was on time: the rug was well wrapped and protected and was exactly as shown on the web-site - very happy.”

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“Very pleased with my rug. Prompt delivery. Just what I wanted and an excellent price. Good choice on web site.”

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“Rug arrived promptly and was of good quality”

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“Very good quality cotton carpet. Good sizing and colours true to photo description. Excellent delivery,arrived when promised”

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“I have already e-mailed a thank you and a comment that we are well pleased with rugs delivered as quoted. A properly executed sale and delivery does not deserve further praise - that's what should happen. If something is wrong, the customer will soon tell you and that action is what the customer will judge you on. Get it right I will tell my friends - get it wrong I will tell you.”

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“Beautiful rug, thick, good quality, good colour”

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“Great quality rug and speedy delivery, can highly recommend based on our experience. Thanks!”

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The Rugs Warehouse is rated 4.9 based on 900 reviews