The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.93

4.9 Rating 1,000 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 1,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good rug, good price and fast delivery”

Helpful Report

“Excellent service. Rug arrived quickly and was just what we wanted.”

Helpful Report

“very good service, despite covid19 delays, and having received it today were very pleased with the rug”

Helpful Report

“NICE AND BRIGHT, JUST WHAT WE NEEDED”

Helpful Report

“Arrived early. Looks just like the web site. Well packaged. Very pleased.”

Helpful Report

“Very efficient service and good quality rug.”

Helpful Report

“Huge choice. Fast and efficient service.”

Helpful Report

“Excellent service. Was delivered within a few days of ordering. Very happy with the rug. Perfect size and colours exactly what was ordered.”

Helpful Report

“We are very pleased with our new rug and found the Rugs Warehouse extensive selection allowed us to choose exactly the size and colour we wanted. It arrived very promptly too.”

Helpful Report

“We are very pleased wth our rug. Design ,colour ,quality and delivery were all excellent. Looks really good in our kitchen Thinking of buying another for the hall”

Helpful Report

“Fantastic product quality and great value. Would highly recommend!”

Helpful Report

“The rug I bought is absolutely gorgeous, deepest pile and looks to kill. Service second to none, would recommend very highly”

Helpful Report

“Excellent service and product. Very happy.”

Helpful Report

“We were pleased with the quality of the two rugs we ordered, especially the wool rug which now seems very good value for money. The order arrived speedily too. We would be happy to order from you again.”

Helpful Report

“Good value for the quality and great service.”

Helpful Report

“Excellent product (Bokhara Red Rug), value and service.”

Helpful Report

“We received excellent service from Rug Warehouse and are very please with our rugs”

Helpful Report

“Beautiful, well made rug which is 100% wool. Delivery in good time.”

Helpful Report

“The process of ordering and receiving my rug was extremely straightforward. It arrived only a few days after I ordered it, even during the COVID situation. The rug looked exactly as it did on the website and therefore suits my lounge perfectly. The company sent an e-mail the day after delivery to check the rug had been received OK. A very positive experience. I would definitely buy from The Rugs Warehouse again.”

Helpful Report

“Good quality, well priced rug that arrived quickly”

Helpful Report

The Rugs Warehouse is rated 4.9 based on 1,000 reviews