The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 962 Reviews

98 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“I am delighted with the service and goods supplied.”

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“Beautiful quality rug. Exactly what we wanted and at a really good price. Would definitely use this firm again.”

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“Very happy with the service I have received from the rug warehouse, even supplied a sample of the rug I liked so I could make sure of the colour. This is the second rug I have ordered with this company excellent service. Thank you .”

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“Very pleased with the rug and the fast delivery.”

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“I am thrilled with the rug I bought. The service couldn't have been more helpful. The rug arrived earlier than expected an looks wonderfu.”

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“we were very pleased with our rugs and the quick service thankyou”

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“Fab service. Quick delivery and great quality. Thank you”

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“Great selection of rugs of all qualities quick delivery I am drlighted with the rug I ordered fitted description perfectly would buy from this company again”

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“The rug arrived safely within the time promised by the store. Am happy with the feel and quality of the rug, but gave rating of 4 instead of 5 because the colours shown on the website was not exactly what it is in real life.”

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“Fast, reliable and excellent customer service.”

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“Our experience with The Rugs Warehouse was amazing from start to finish. The quick efficient booking of the showroom visit (post Covid lockdown easing) through to the personal viewing appointment where Adam was extremely patient and helpful. Being able to bring samples home to check colours was a fab touch of customer service for which my husband and I were very grateful. The rug we bought was perfect and delivered quickly without hiccup. Would recommend The Rugs Warehouse and Adam to everyone.”

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“Extremely pleased with my purchase, a lovely wool hall runner. I placed my order 27th June and received my purchase 01st July 2020 Excellent service . I would recommend this company”

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“Good value for money exactly what we asked for”

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“Rug received on time and of reasonable quality.”

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“Excellent quality of rug and also very quick delivery”

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“Not used them before but have been very impressed by both the range and good value of their rugs. Will visit them again”

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“Excellent service and rug exactly as pictured - very pleased and would recommend you to others.”

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“Very helpful, sent pics to me before buying bokhara rug, excellent price compared to elsewhere, next day delivery, overall brilliant service”

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“Speedy delivery. Lovely rug which sits in place with an anti slip base underneath. Thank you”

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“This is my first time dealing with the Rug company and their service is one of the best I have ever received on a on-line shop experience. They are quick to react to anything you ask of them and the quality of their Rugs is superb my advice is do not go anywhere else for a quality RUG. Or you lose out. Winston S.Stewart”

Helpful Report

The Rugs Warehouse is rated 4.9 based on 962 reviews