The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 93,085 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 93,085 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 5th July 2025

Kyle W

Steven Y

The Pi Hut 5 star review on 28th June 2025

Philip J

The Pi Hut 5 star review on 27th June 2025

Daniel R

3056

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I liked the products I ordered from you just fine; they're straightforwardly designed and worked as described. Adding the qwiic/stemma connector made them easier to use with other tools too. The only part of the experience I was not happy with was the shipping through Shop. It was slow, there was almost no information from them in transit, and the whole Shop experience feels just kinda creepy. I can't escape the feeling that they're telling Google everything about my purchases.”

Helpful Report

Posted 9 months ago

“As before , the Actual Arduino shield is probably working, I have yet to build a die cast box to protect and hold the Arduino Mega and this shield. As before, The dispatch and post was swift . As before, the packaging was more than adequate. The Shield was , as before, boancing around the much larger box. However, as again before, No Receipt or desciptive paperwork was provided.”

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Posted 9 months ago

“Both items I ordered were not designed for use with Pi 4 as advertised. Delivery was prompt, servise is always good, and this is the first time I have been dissatisfied with the good I ordered.”

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Posted 9 months ago

“The WiFi dongle advertised as ideal for the Raspberry Pi is not a good size as it is wide and blocks the Ethernet port and the adjacent USB port. Not something that I would say was built or ideal for the Raspberry Pi. It works fine but causes less access. I can just squeeze a smaller ethernet adapter that I have into the space but not another USB device adjacent to the level the WiFi dongle is in. Dissapointed”

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Posted 9 months ago

“Shopping we pihut was no problems...but getting it to work was more a problem ..still tying to get successfully”

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Posted 9 months ago

“Everything went well with the order except the fact that you don't offer shipping to Bulgaria, so I had to use a P.O. Box in Germany to be able to order.”

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Posted 10 months ago

“The ball and socket head was not heavy duty but I found a useful use for it.”

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Posted 10 months ago

“No problems with the items I ordered but really anoyed at the shipping costs. Two items, a home assistant green and a battery in one small box, but charged £3.90 delivery for each item. This is exhorbitant. I suppose it's what comes of being the only supplier.”

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Posted 10 months ago

“The item was delivered quickly but the USB cable was damaged and required bending to allow the cable to plug into a computer.”

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Posted 10 months ago

“The capacitors are mostly ok but many were more than 20% off their nominal value which isn't really acceptable. Unfortunately that includes all but one of the 100nF capacitors which are very commonly needed.”

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Posted 10 months ago

“I usually give 5 star reviews when purchasing from Pi Hut but sadly not this time. The Wi-Fi adapter doesn't work with my Raspberry Pi 5, but it does work with an old Raspberry Pi 3. I needed a Wi-Fi adapter because the Argon case I bought (although excellent) is metal and kills the Wi-Fi signal. I've spent several hours trying to get the adapter to work and even got ChatGPT 4o on the case to find a fix but no joy so far. After a reboot the adapter works for a short time then I get socket errors reported by Speedtest Ookla. After that a reboot is required to get the Pi back in the land of the living. This suggests a firewall problem but many attempts to overcome it have failed. The search for a solution continues 🙂”

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Posted 10 months ago

“my s'hoping experience was great last Sunday, thanks got my Raspi 5 an' 'da hat 4 nvme, Friday got ma' 2 2350's,thanks, good job but.....I could not get...your famous NVME as ya' did not want 2 accept my card, no thanks 4 that a good friend ordered 1 NVME 4 me, thanks 2 him, that is friends r 4 I love pihut when I get what I wish on order, but since things change, I cannot.........order simply ................dono'”

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Posted 10 months ago

“The product is working well but the delivery was mentioned for 3 days and then when I paid it was written from the date to 2 weeks later. I made the order because I needed the product quickly. I bought the same prpduct ln aliexpress for 3 rimes mess the price and the item was received way before this delivery. I am asking myself if yoir prpvider isn't aliexpress.”

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Posted 10 months ago

“I'm torn about this review. On one hand, the purchase itself was straightforward and the items I've paid for (that was on June 4) were allegedly sent the next day. I say allegedly because the package never arrived. The support person I was in contact with about the issue was polite and sounded like he was trying to resolve the problem. However, I had to wait for 25 working days for ThePiHut to confirm that the package was not delivered. They graciously agreed to send the replacement, and it finally arrived on July 25. The packaging was far from great. The items were loose inside the box and, being electronics, it was a miracle that they were not damaged (that's probably because the items' original packaging were excellent.) So, it was a mixed experience. I know that ThePiHut is not directly responsible for physically delivering the goods, but it is the part of the whole experience. And that part was abysmal.”

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Posted 11 months ago

“Ordering was confusing because it declined first card, but then switched my address when I entered a new card. Almost lost the shippment, and after ordering, the support teams claims they can do nothing. To me this is a bad customer experience if you're helpless over your own fulfillment process.... Luckily, the post office was able to figure out and correct the mess.”

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Posted 11 months ago

“The product was exactly what i needed and worked perfectly. However, the package took almost 4 times the said delivery times. This brings those stars down for me”

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Posted 11 months ago

“The battery was great but the connector on the end of the wires did not fit the female connector on my light switch sensor so I couldnt use the battery. Quick delivery.”

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Posted 11 months ago

“I ordered Thermochromic Temperature Indicator Strip × 1 Ordering was straightforward. The order arrived quickly and well packaged. However, I could not get it to work for the purpose I needed. I attached it to a metal water tank on my boat so that I could see where the water level is. There was no change in colour when cold water was added to the tank. I checked it was working by seeing where the hot water level is in my metal kettle. The strip showed a light area in response to heat. Conclusion: it works well in differences with heat but not with cold. It is not suitable for use on my boat water tank. It would be great if you could come up with a solution for boat water tanks.”

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Posted 11 months ago

“Good price. The red cable attached to the Raspberry Pi Keyboard has holes in its plastic jacket where we can see the wires. Even though the keyboard is well manufactured, I doubt that the cable will last and that's a shame.”

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Posted 1 year ago

“Quick delivery and products as described. Only issue is they will not ship units with a coin cell battery to Scotland and do not offer any options to do so. I suggested removing the battery and shipping, but this was not acceptable either. Very disappointing.”

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Posted 1 year ago

The Pi Hut is rated 4.9 based on 93,085 reviews