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The Pi Hut Reviews

4.9 Rating 93,183 Reviews
98 %
of reviewers recommend The Pi Hut
4.9
Based on 93,183 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Pi Hut Reviews
Visit Website

Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

Anonymous
Anonymous  // 01/01/2019
Very quick delivery. The Waveshare PoE hat works a treat albeit a little noisy. It fits nicely inside official Raspberry Pi 4 case, but I've drilled holes in the top of the case to help vent the Pi. Unfortunately the documentation is virtually non-existent.
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Posted 3 years ago
Really fast delivery and clear and easy introductions on how to install
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Posted 3 years ago
great stuff, fast shipment, good experience
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Posted 3 years ago
Ordered Raspberry Pi model 3A+ case and it arrived promptly and in good condition. There was too much packaging for the tiny order and cardboard was difficult to open (not a complaint, just an observation).
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Posted 3 years ago
Delivery was super fast and checkout was quick and easy. My only issue was with not receiving a ‘back in stock’ email and I was just lucky to check the item randomly and it was in stock
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Posted 3 years ago
I think The Pi Hut is a great website, reliable and good prices. The only small problem is, for the price of shipping I would like if it was tracked and it was also slow. Although I have been asked to make this review I still have not received my product.
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Posted 3 years ago
Delivered my products in the expected time.
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Posted 3 years ago
Great service, good communication and speedy delivery
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Posted 3 years ago
The packaging was a bit excesive, with an enormous cardboard box for an arduino nano, a couple antennas, and an small dial. Everything else was great though!
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Posted 3 years ago
A great site for a Raspberry Pi project builder. If you could bring your delivery charges down a little I would order more as I currently use Amazon for the low cost lightweight items as they give free delivery. I don't like paying £2.50 delivery for something that only costs a few pounds and weighs just a few grams.
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Posted 3 years ago
Shopping and order is simple and clean. Nice site, easy to choose options and very clear descriptions. Fulfilment is frustrating. You dispatched very quickly, but package sat in DHL Frankfurt for a week before being handed over to local delivery. Then stopped by customs in Ireland as no VAT charged. If you ship to Ireland you should clear this up in advance like other online retailers. Recommend you ditch DHL and manage up-front VAT collection for EU countries.
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Posted 3 years ago
Site is easy to browse and has a huge selection of items. All boards were individually sealed and shipped in one package.
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Posted 3 years ago
Hi. They had a ton of stuff in stock at great prices. Some things that were unavailable at normal prices here in the USA. Shipping was good too.
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Posted 3 years ago
Couldn't get the actual version of the RaspberryPi that I wanted but settled for one with less memory. Hopefully, in time the one I want will become available. I understand that there is a chip shortage at present which I guess is the reason why I had to settle for the one I got. The store is well laid out and easy to navigate. The item was dispatched that evening and was delivered by Royal Mail the next working day. Not really sure why any would want to pay the higher delivery charge if Royal Mail can do it that quick! As the higher delivery costs option excludes weekend delivery!
Helpful Report
Posted 3 years ago
All packaged well and arrived quickly a day after order placed. I would have liked to see a description of the items on each packet as well as the product code. For example I will need to label up the packets of leds and potentiometers that I purchased with their voltage and resistance values so I don't get them mixed up with others that I have.
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Posted 3 years ago
Solid experience. Nice and clean website and timely emails. Only minor gripe is no tracking number and the order took around three weeks to arrive. That was probably due to overseas shipping
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Posted 3 years ago
The pihut delivered as expected. However, and to be fair to the shop they didn't indicate otherwise. I got hit by a 50% customs charge for importing into Europe from the UK. Would be better if the custom charges were included at checkout instead of having to pay the delivery company on arrival. So whilst the prices and service were good, if I had known what the customs charges would have been I could have done a fairer comparison with other suppliers in the EU. For buying in the UK, these guys would be great
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Posted 3 years ago
Shipping was a little complicated, but otherwise great products!
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Posted 3 years ago
My order, a 2GB Raspberry Pi, arrived finally after some ambiguous shipping updates (better than nothing I suppose). The shipping and product boxes look like they fell off the truck a few times. This is my first Raspberry Pi, so I have no idea what to look for damage wise. Hopefully, the unit works with no issues. Should know in a couple of weeks when my college course gets to that particular lab. Otherwise, I appreciate that ThePiHut had stock available and for a relatively reasonable price.
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Posted 3 years ago
Order arrive quicker than expect so pleased with the service. Unfortunately the Flirc case didn't allow the micro hdmi connector to fully push home to make the connection. Be OK for a headless setup but doesn't work if you want to connect your pi to a monitor. Also you have to fully disassemble the case to access and change the memory card. A cutout slot on the end of the case would have solved that.
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Posted 3 years ago
The Pi Hut is rated 4.9 based on 93,183 reviews