The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.27

4.3 Rating 1,217 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Inchalla Le Val Alderney
GY9 3UL

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The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best casino iv used yet better than main stream casinos free stuff every deposit cant go wrong”

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(466717) - Posted 5 years ago

“Great customer service. Very helpful and efficient.”

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(4144) - Posted 5 years ago

“The winning bonuses could be separated for manual withdrawal”

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(5638) - Posted 5 years ago

“Good selection of games. Satisfied.”

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(469363) - Posted 5 years ago

“Very good”

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(468986) - Posted 5 years ago

“Phone application very slow.”

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(471961) - Posted 5 years ago

Hi Severin Thanks for your comments. Can you let us know what games you were experiencing problems with? A fair few games are supplied by other software companies, so if we discover there is a problem with a particular provider, we can raise it with them to see if there were any specific connection problems. Also there is a degree of variance when playing on mobile networks (if that cell is busy due to lots of people) vs wifi. I'm not trying to excuse what happened, merely trying to offer some insight into some reasons why it happens. Thank you in advance - please email support@smallscreencasinos.com Regards The Phone Casino

Posted 5 years ago

“Not the best site in the world, but it does its job, deposited about £200 and won just over £400 So £200 profit, im unsure if it’s going to cost £2.50 for every transaction I done though through mobile top up? I hope it’s not ripped me off cos i will be upset, all in all the site needs a major makeover, it also need a better password system, my friend can login to my account, can be Hacked very easy :( would recommend to a friend but only to buy the bonus features, don’t play the slots just buy the bonus features ;)”

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Posted 5 years ago

“The phone casino is amazing. I was sceptical at first because of a few bad reviews. But I can honestly say it is worth every penny. I won a sizeable amount off only £5!!!”

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(467715) - Posted 5 years ago

Thanks Lewis, We try to reply to all reviews where we can and equally its important to have a range of different reviews because it shows we are not infallible but we are a genuine company trying our best to please all customers. So glad you decided to trust us and have a go and thanks so much for spreading the word! Congratulations on your win and have a great weekend. Kind regards The Phone Casino

Posted 5 years ago

“The amount of times you have to keep logging in when navigating is annoying and also keep going back to the same place is also annoying. Other than that it’s ok. Although I’d prefer to win more!!!”

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(427474) - Posted 5 years ago

“Not up to the standards I was expecting.”

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(456587) - Posted 5 years ago

Hi there Thank you for your comments, but can you explain a bit more so that we can look into what you were expecting? Have a great weekend KInd Regards The Phone Casino

Posted 5 years ago

“Love the casino”

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(338446) - Posted 5 years ago

Anthony Thanks so much for your kind words. Have a great weekend. Kind regards The Phone Casino

Posted 5 years ago

“Amazing grey service and quick withdrawal”

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(277472) - Posted 5 years ago

Hello Anon Don’t be shy ... we don’t bite ... much... Thank you for your review. Wishing you all the very best The Phone Casino

Posted 5 years ago

“The site is very easy to use and the games are of a good variety”

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(114634) - Posted 5 years ago

Thank you Tracey The Phone Casino

Posted 5 years ago

“In general the phone casino is a good site, lots of problems with the slots though. Games not loading slow reels my internet isn’t the problem”

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(467536) - Posted 5 years ago

Hi Tracy Thanks for your comments. Can you let us know what games you were experiencing problems with? A fair few games are supplied by other software companies, so if we discover there is a problem with a particular provider, we can raise it with them to see if there were any specific problems identified over the weekend. Thank you in advance - please email support@smallscreencasinos.com Regards The Phone Casino

Posted 5 years ago

“Different games fast payout”

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(39230) - Posted 5 years ago

Thank you 4 more games are added every week so watch out for this weeks promotion :-) Kind regards The Phone Casino

Posted 5 years ago

“Very good, response from customer service is excellent. They answered my query straight away and nothing was too much trouble.”

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Posted 5 years ago

Dear Anon Thank you for your kind words. In future... don't be shy... Kind regards The Phone Casino

Posted 5 years ago

“Sometimes a good pay out and sometimes just takes all your money and there's no fun in that..”

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(466784) - Posted 5 years ago

We hear you.... its the luck of the draw :-) Always play for fun though and set your own play rules using "Know your limits" in the main menu. Thank you for playing. Kind regards The Phone Casino

Posted 5 years ago

“Enjoyed my win quick and easy to use”

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(464385) - Posted 5 years ago

Thank you so much for your review :)

Posted 5 years ago

“Love it free games can win real money ..”

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(459159) - Posted 5 years ago

Our pleasure, we wanted to be different to other online casinos. Lots more offers and games will be eligible for free spins soon. Watch this space!

Posted 5 years ago

“Easy to load/use . Fantastic selection of games . Only downside is extra information needed to withdraw which I'm struggling with , other than that I would highly recommend this site to family/friends x”

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(441337) - Posted 5 years ago

The Phone Casino is rated 4.3 based on 1,217 reviews