The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,545 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,545 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 22nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service would use them again”

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Posted 5 years ago

“I love my new pen; it is so difficult these days to find the right nib, but you had just the right one. I am now looking forward to making another order, Best wishes, Peter.”

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Posted 5 years ago

“Good prompt service thanks with great prices”

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Posted 5 years ago

“I have used 'TPC' on a number of occasions and their service has always been Excellent”

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Posted 5 years ago

“Being a Specialist item that I was looking for it was good to find someone who could help and provide the items I needed. Very helpful, thanks very much.”

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Posted 5 years ago

“Fantastic service. Am currently reviewing my fountain pens and will return for ink refills. Old school!”

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Posted 5 years ago

“Excellent quick service”

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Posted 5 years ago

“Excellent service from the very beginning until I got my package. The products I was sent are actually in very good shape it was just like I would have picked my products, everything was so well packaged and not a single scratch on them I live in Mexico City and not even a little delay on the deliveey process. I just loved the service and I will absolutely consider them as my fist option for my next purchase.”

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Posted 5 years ago

“Superb service in every aspect- delivery, packing etc”

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Posted 5 years ago

“Very efficient. I have been buying my Paperblanks diary from The Pen Company for a few years. Their prices are competitive and their service is excellent. No issues at all.”

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Posted 5 years ago

“great pen, very good price-arrived as promised”

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Posted 5 years ago

“I have a difficult time finding refills for my Swarovski pen. You had exactly what I needed. The price was very reasonable and prompt delivery. AAA+”

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Posted 5 years ago

“Absolutely excellent service - the diaries arrived within two days of ordering. They were beautifully wrapped and protected...such that they were not damaged in the post. Very pleased indeed!”

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Posted 5 years ago

“My Paperblanks diary arrived very quickly and was well packaged. An excellent all round service from The Pen Company. They offer a good choice of these beautiful diaries.”

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Posted 5 years ago

“They kept me informed on when I could receive my order and it was dispensed quickly. Great service.”

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Posted 5 years ago

“I buy a Paperblanks diary with a different design every year. There's nothing like having a beautiful diary to write your lockdown memories in! Great for those who want to keep a physical record of appointments/reminders/special occasions. The mini is handbag size for convenience but not too small to easily write in.”

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Posted 5 years ago

“I received my order rapidly in Cyprus, which is remarkable in Covid-19 times.”

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Posted 5 years ago

“Easy ordering, fast efficient service and delivery. Always come back to you every year for my diary. Thank you”

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Posted 5 years ago

“Exceptionally quick delivery. Product was perfect. Will 100% use again”

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Posted 5 years ago

“Diary received promptly and well packaged.”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,545 reviews