The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,546 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,546 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 22nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery, received within 24hours as stated with no delivery charge. Will definitely use again thank you”

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Posted 5 years ago

“Good website. Clear description of the products, cost and shipping. Payment transaction was straightforward and the product worked perfectly. I am very satisfied with the shopping experience and with the product itself. Thanks.”

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Posted 5 years ago

“My pen arrived 23 hours after submitting the order. Delighted with the purchase (and the service).”

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Posted 5 years ago

“Very quick response of replying me emails about the delivery status and they are polite as well.”

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Posted 5 years ago

“The Tombow pens are a "commodity", so that there's not much to write about the product that I have used for several years. But the Pen Company site was clear and its delivery time was much faster than expected.”

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Posted 5 years ago

“Have been using this company for quite a few years now - great service really recommend”

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Posted 5 years ago

“Thank you Pen Company, for your prompt delivery, excellent.”

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Posted 5 years ago

“Totally & utterly awesome! I just loved it! Many thanks!”

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Posted 5 years ago

“Your company had the best price for the pen I wanted. I am very pleased with my purchase and even though it was a considerable wait for it's arrival, I would recommend your service to anyone. Thanks”

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Posted 5 years ago

“I was looking for a refill for a cherished pen and they were able to supply it. The service The Pen Company offer was excellent and I would recommend them.”

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Posted 5 years ago

“my Paperblanks diary, which i buy the same type and design every year Ougi ,nicely packaged , so no damage, have used this company before, very good speedy service”

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Posted 5 years ago

“Fantastic service pen was a 40th gift I got it and engraved and I was really pleased with the fast service and quality of the pen and engraving.”

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Posted 5 years ago

“Spectacular pricing. Personalized responses to inquiries and everything was just as ordered, but ahead of schedule. Wouldn't hesitate to return.”

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Posted 5 years ago

“Highly recommend this company, I preordered my beautiful diary and it arrived before expected date. It was a fluid purchase from start to finish.. I will definitely make another purchase in the future”

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Posted 5 years ago

“excellent service Ann Williams”

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Posted 5 years ago

“Thank you. The diary arrived earlier than I expected and beautifully wrapped.”

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Posted 5 years ago

“Excellent service - items always arrive ahead of expected date. Pleasure to deal with.”

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Posted 5 years ago

“Always delighted with my diaries,,wouldn’t go anywhere else for them!! Thank you.”

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Posted 5 years ago

“I have purchased diaries for several years from The Pen Company. The Customer Service received by me has proved to be second to none. This Company always provides a totally reliable excellent seamless service, tailored to meet the Customer’s needs. Thank you so much”

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Posted 5 years ago

“Excellent service. Quality of Sheaffer cartridges arrived as ordered.”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,546 reviews