The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,581 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 29th April 2025

379

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Panel excellent quality came packed individually”

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Posted 4 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 months ago

“Excellent service, excellent product at a very reasonable price and very prompt delivery with very friendly driver. Definitely recommend”

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Posted 4 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 months ago

“Very quick service and good prices and all the information needed to fit the product.”

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Posted 4 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 months ago

“Great product and reasonable price. Easy to work with. Second use of it now. Only downside was the black knot effect on the wood panel looks unrealistic and out of place.”

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Posted 4 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 months ago

“The delivery was on time. However, what they failed to tell you is that not all panels match and fit. I got marble panels but they did not match together when put up and had to be cut significantly, so not as the picture may suggest. Also purchased some corners which they recommended which were cheap looking and flimsy so had to Then purchase different ones. I have to say very disappointed as I had to buy more panels where the batches did not match so I then had to get plain white on one wall. Was so disappointed and wish they had at least stated this.”

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Posted 4 months ago

“Bad quality. Would not recommend”

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Posted 4 months ago

“I don't think you would like my review of the service or the product”

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Posted 4 months ago

“Hi, great product, it goes up and cuts easily. I ordered the joining strips sadly no end caps arrived but hey ho I filled with silicone”

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Posted 4 months ago

“Amazing product”

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Posted 4 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 months ago

“Ordered from them delivery took longer than expected, sent different out to what I ordered which meant I had no bathroom over Xmas won’t order from them again”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience. We’re truly sorry to hear about the issues you faced with your order and the inconvenience it caused, especially over the holiday period. We aim to provide our customers with a seamless experience, and it’s clear we fell short on this occasion. Delays and errors are not reflective of our usual standards, and we sincerely apologise for the impact this had on your plans. The relevant store will be made aware of your experience to ensure it does not happen again.

Posted 4 months ago

“The panels used were far better than I expected. Shall be using the again”

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Posted 4 months ago

“Staff were great, product is good looking and easy to install.”

The Panel Company 5 star review on 31st December 2024

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Posted 4 months ago

“Good communication, panels arrived as described, would use again.”

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Posted 4 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 months ago

“I was skeptical, but wow these are nice panels. I have already priced these in my other projects.”

The Panel Company 5 star review on 29th December 2024

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Posted 4 months ago

Hi Abul, Thank you for sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 4 months ago

“Fantastic company ordered black media wall which looks fantastic. Ordered at night and Emailed the next day to state which branch would deliver. Bang on time. Good quality slats and easy to fit. Looks great behind the 85ich tv. Will definitely order again for wet walls. Thanks”

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Posted 4 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 months ago

“Researched a lot of companies looking to buy some of these acoustic wall panels. Really happy with the service and panels from The Panel Company. Communication was great, price & quality excellent and much quicker delivery than I was expecting so would definitely recommend.”

The Panel Company 5 star review on 23rd December 2024

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Posted 4 months ago

Hi Amy, Thank you for the kind words and sharing a photo of your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 4 months ago

“Entirely wrong product sent!”

Helpful Report

Posted 4 months ago

Hi, Thank you so much for bringing this to our attention. We sincerely apologise that you received the incorrect item and for any inconvenience this may have caused. Could we kindly ask you to contact us directly so that we can resolve this matter - 1709 828339. Kind regards, The Panel Company

Posted 4 months ago

“Really pleased with everything! Easy ordering, good communication, swift delivery (lovely delivery man), easy to install and the finished ceiling boards look fab!!! Very happy customer!”

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Posted 4 months ago

Hi, Thank you for taking the time to share your experience! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 months ago

“Fail to deliver. No communication unless you call them. Awful customer care. There just agents to a third party supplier.”

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Posted 4 months ago

Dear Mrs Wheatley, We sincerely apologise that your order has not arrived within our standard delivery window of 4–7 working days. Our operations include five large warehouses across the UK, each holding substantial stock. Occasionally, when an item is unavailable at the store processing the order, it may need to be transferred from another branch, which can sometimes lead to unexpected delays. Whilst we endeavour to meet our delivery timelines, we regret that our communication on this occasion fell short of expectations. We fully understand your frustration, and to resolve this matter promptly, our London branch will be in touch with you as soon as possible to provide a solution. Thank you for your patience and understanding. Kind regards, The Panel Company

Posted 4 months ago

“Found you online . Ordered 10 came in a reasonable time, product is great easy to install. Only thing I will say packaging was a bit inadequate for the detail product as two panels were damaged on the corner joints once I opened boxes .”

The Panel Company 5 star review on 19th December 2024

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Posted 4 months ago

Hi Roger, Thank you for sharing your new panels with us! It’s wonderful to see them in your space! We appreciate your feedback about the packaging and will communicate it to the relevant department. Kind regards, The Panel Company

Posted 4 months ago

The Panel Company is rated 4.6 based on 3,581 reviews