The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,624 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 11th May 2025

Philip Coles

Pam Bains

The Panel Company 5 star review on 10th May 2025

Samia Hilton

392

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and respectful staff 👍👍👍👍👍👍”

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Posted 1 year ago

Hi Vian, Thank you for the kind words and taking the time to share your experience. Kind regards, The Panel Company

Posted 1 year ago

“Delivery took 11 working days, no replies to emails especially when sending a photo of a panel which arrived damaged. The good panels look great.”

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Posted 1 year ago

Hello, Thank you for taking the time to leave your review. We are pleased to hear that you are happy with your panels but we are sorry that these arrived later than expected. We appreciate your honesty and we are always looking on ways to improve our delivery times. We had a temporary system error where our emails bounced back when responding to customer emails and I'm so very sorry due to this you didn't receive a reply. We will contact you directly to check that your issue has been resolved. Kind regards The Panel Company

Posted 1 year ago

“They delivered in a timely manner but didn’t advise when the delivery would be however, the product is great and plenty of info on their site and the prices are very good.”

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Posted 1 year ago

Hi John, Thank you for taking the time leave us a 5-star review and share your experience. We sincerely apologise for the miscommunication as you should have recieved a text with an hours time slot the day before your delivery. Thank you for bringing this to our attention. Kind regards, The Panel Company

Posted 1 year ago

“Great product great friendly delivery recommended is company 100 out of 100 so pleased thank you 👍”

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Posted 1 year ago

Hi Stuart, Thank you for the kind words and taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 1 year ago

“excellent website packed with informative articles and videos. Huge range of options. Prompt service and helpful delivery driver.”

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Posted 1 year ago

Hi, Thank you for the kind words about our website and service! Kind regards, The Panel Company

Posted 1 year ago

“Fast delivery at best price around.”

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Posted 1 year ago

Hi Peter, Thank you for the feedback and for taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 1 year ago

“Friendly service, good quality material+ they email receipt straight which is good. You will not lose it, My customer was happy with the job as well.”

The Panel Company 5 star review on 19th March 2024

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Posted 1 year ago

Hi, Thank you for taking the time to share your experience with us. The media wall looks great! Kind regards, The Panel Company

Posted 1 year ago

“Excellent website and very competitive prices. The products arrived in good order and were well packed. Very pleased thank you.”

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Posted 1 year ago

Hi, Thank you for taking the time to share this image with us! Your new panels look great! Kind regards, The Panel Company

Posted 1 year ago

“Still waiting for the order I placed on 4th March. Its now the 20th. No communication. Contacted the assigned warehouse (Bristol) to find out what's going on and got an email back saying there been a stock issue my items are due soon. No suggestion of time frame of likely delivery! Terrible lack of communication and transparency.”

Helpful Report

Posted 1 year ago

Good morning Elliott, Please accept our sincere apologies for the delay with your order, this doesn't usually happen and we will investigate this immediately. We will contact our Bristol branch for an update and we will arrange for our customer service team to contact you directly to confirm your delivery. Kind regards The Panel Company

Posted 1 year ago

“I ordered from. this Company and I am ABSOLUTELY DELIGHTED, COULD NOT BE BETTERED, SERVICE AND PRICE FANTASTIC. I AM IN FACT VERY SOON ORDERING MORE FROM THEM. IF YOU ARE UNSURE, DON'T BE. I AM A VERY FUSSY LADY AND CAN'T FAULT THIS COMPANY. 😄👌”

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Posted 1 year ago

Hi Jean, Thank you for the kind words and for taking the time to share your experience! Kind regards, The Panel Company

Posted 1 year ago

“The panels were delivered carefully and at the agreed time. They were used to cover an area of removed tiles around bath. I found them easy to handle and cut with a sharp saw. Panel adhesive attached them easily and appropriate trims made a great looking job. Also they provide the perfect seal that tiles did not! Delighted.”

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Posted 1 year ago

Hi Clive, Thank you for taking the time to leave us a 5-star review! We hope you love your new bathroom! Kind regards, The Panel Company

Posted 1 year ago

“Excellent website and very competitive prices. The products arrived in good order and were well packed. Very pleased thank you.”

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Posted 1 year ago

Hi Bernard, Thank you for taking the time to share your experience! We really appreciate the feedback. Kind regards, The Panel Company

Posted 1 year ago

“Best price I could find and super fast delivery, no issues whatsoever!!”

The Panel Company 5 star review on 18th March 2024

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Posted 1 year ago

Hi Neil, Thank you for taking the time to share this image with us! LOVE your media wall! Kind regards, The Panel Company

Posted 1 year ago

“Great quality panels for the money Very fast delivery Seem to be a real customer focused company 👍”

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Posted 1 year ago

Hi Richie, Thank you for the kind words and taking the time to share your experience! Kind regards, The Panel Company

Posted 1 year ago

“Very good panels and staff is very responsive.”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 1 year ago

“Still waiting for delivery, 3 weeks later with basically no communication.”

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Posted 1 year ago

Hello, Thank you for your feedback and for bringing this to our attention. We are very sorry for the delay with your order. Rest assured this doesn't usually happen and we are looking into this immediately. A member of our customer service team will contact you directly. Kind regards The Panel Company

Posted 1 year ago

“It was a pleasure doing business right from the friendly staff in the Bristol showroom, to the delivery driver, and the quick response from the helpline when I needed it. Quality wise the panels were spot on, so easy to fit, however with 1 Mtr panels, would suggest having someone giving you a hand. This is my second room completed now, main bathroom next”

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Posted 1 year ago

Hello Geoff, Thank you for leaving this fantastic review. We will pass your feedback onto our team in Bristol as reviews like this mean the world to our team! We look forward to serving you again in the future! Kind regards The Panel Company

Posted 1 year ago

Hi Geoff, Thank you for sharing such kind words about our customer service team and delivery driver after your recent visit! We really appreciate the feedback. Kind regards, The Panel Company

Posted 1 year ago

“Good service”

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Posted 1 year ago

Hi, Thank you for taking the time to leave a 5-star review! Kind regards, The Panel Company

Posted 1 year ago

“Great prompt service and communication is excellent”

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Posted 1 year ago

Hi Simon, Thank you for the review and for sharing such kind words about our customer service. Kind regards, The Panel Company

Posted 1 year ago

“Excellent service and delivery”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5-star review and sharing feedback! Kind regards, The Panel Company

Posted 1 year ago

The Panel Company is rated 4.6 based on 3,624 reviews