The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,574 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,574 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Tell us how The Panel Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Panel Company 5 star review on 13th October 2025

452

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, great product, it goes up and cuts easily. I ordered the joining strips sadly no end caps arrived but hey ho I filled with silicone”

Helpful Report

Posted 9 months ago

“Amazing product”

Helpful Report

Posted 9 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 9 months ago

“Ordered from them delivery took longer than expected, sent different out to what I ordered which meant I had no bathroom over Xmas won’t order from them again”

Helpful Report

Posted 9 months ago

Thank you for sharing your experience. We’re truly sorry to hear about the issues you faced with your order and the inconvenience it caused, especially over the holiday period. We aim to provide our customers with a seamless experience, and it’s clear we fell short on this occasion. Delays and errors are not reflective of our usual standards, and we sincerely apologise for the impact this had on your plans. The relevant store will be made aware of your experience to ensure it does not happen again.

Posted 9 months ago

“The panels used were far better than I expected. Shall be using the again”

Helpful Report

Posted 9 months ago

“Staff were great, product is good looking and easy to install.”

The Panel Company 5 star review on 31st December 2024

Helpful Report

Posted 9 months ago

“Good communication, panels arrived as described, would use again.”

Helpful Report

Posted 9 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 9 months ago

“I was skeptical, but wow these are nice panels. I have already priced these in my other projects.”

The Panel Company 5 star review on 29th December 2024

Helpful Report

Posted 9 months ago

Hi Abul, Thank you for sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 9 months ago

“Fantastic company ordered black media wall which looks fantastic. Ordered at night and Emailed the next day to state which branch would deliver. Bang on time. Good quality slats and easy to fit. Looks great behind the 85ich tv. Will definitely order again for wet walls. Thanks”

Helpful Report

Posted 9 months ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 9 months ago

“Researched a lot of companies looking to buy some of these acoustic wall panels. Really happy with the service and panels from The Panel Company. Communication was great, price & quality excellent and much quicker delivery than I was expecting so would definitely recommend.”

The Panel Company 5 star review on 23rd December 2024

Helpful Report

Posted 9 months ago

Hi Amy, Thank you for the kind words and sharing a photo of your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 9 months ago

“Entirely wrong product sent!”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for bringing this to our attention. We sincerely apologise that you received the incorrect item and for any inconvenience this may have caused. Could we kindly ask you to contact us directly so that we can resolve this matter - 1709 828339. Kind regards, The Panel Company

Posted 9 months ago

“Really pleased with everything! Easy ordering, good communication, swift delivery (lovely delivery man), easy to install and the finished ceiling boards look fab!!! Very happy customer!”

Helpful Report

Posted 9 months ago

Hi, Thank you for taking the time to share your experience! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 9 months ago

“Fail to deliver. No communication unless you call them. Awful customer care. There just agents to a third party supplier.”

Helpful Report

Posted 9 months ago

Dear Mrs Wheatley, We sincerely apologise that your order has not arrived within our standard delivery window of 4–7 working days. Our operations include five large warehouses across the UK, each holding substantial stock. Occasionally, when an item is unavailable at the store processing the order, it may need to be transferred from another branch, which can sometimes lead to unexpected delays. Whilst we endeavour to meet our delivery timelines, we regret that our communication on this occasion fell short of expectations. We fully understand your frustration, and to resolve this matter promptly, our London branch will be in touch with you as soon as possible to provide a solution. Thank you for your patience and understanding. Kind regards, The Panel Company

Posted 9 months ago

“Found you online . Ordered 10 came in a reasonable time, product is great easy to install. Only thing I will say packaging was a bit inadequate for the detail product as two panels were damaged on the corner joints once I opened boxes .”

The Panel Company 5 star review on 19th December 2024

Helpful Report

Posted 9 months ago

Hi Roger, Thank you for sharing your new panels with us! It’s wonderful to see them in your space! We appreciate your feedback about the packaging and will communicate it to the relevant department. Kind regards, The Panel Company

Posted 9 months ago

“From first contact in ordering samples, dealing with The Panel Company has been so easy. The panels we wanted were out of stock but arrived by their lovely driver in 3 weeks. Everyone was kind and help helpful, even when I ordered the wrong colour and they replaced them free of charge for the correct colour!! Replies to emails were received within a few hours. Superb company to do business with and we will certainly use them again for our next project. Not quite as easy to fit as video would have you believe but that's probably because our walls are not 90° angles so it was fiddly to get a tight fit in the corners. We're so happy with the result and can't praise The Panel Company highly enough.”

Helpful Report

Posted 9 months ago

Hi Heather, Thank you for the kind words and taking the time to share your experience! We appreciate your feedback! Merry Christmas, The Panel Company

Posted 9 months ago

“Brilliant panels great quality service fantastic would highly recommend”

The Panel Company 5 star review on 18th December 2024

Helpful Report

Posted 9 months ago

Hi Dean, Thank you for the kind words and sharing a photo of your new panels with us! They look amazing! Merry Christmas, The Panel Company

Posted 9 months ago

“Great quality panels at most competitive price. All required accessories were available. Great communication, prompt delivery. It is worth getting the sample to check colour match with tiles.”

Helpful Report

Posted 9 months ago

Hi Shyama, Thank you for the kind words and 5 star review! We appreciate the feedback! Merry Christmas, The Panel Company

Posted 9 months ago

“Good product at a fair price. Good delivery service. The panel has done the job it was purchased for so I am happy with my experience of the panel company.”

Helpful Report

Posted 9 months ago

Hi, Thank you for the 5 star review! We appreciate your kind words and feedback! Merry Christmas, The Panel Company

Posted 9 months ago

“Love the panels, got them at a great price. Kept updated on my order. Would definitely recommend this company Thanks Andrea”

Helpful Report

Posted 9 months ago

Hi Andrea, Thank you for the kind words and sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 9 months ago

“Great service and a quality product, I would recommend the Panel Company to anyone.”

Helpful Report

Posted 9 months ago

Hi, Thank you for the kind words and taking the time to share your experience! We appreciate it. Kind regards, The Panel Company

Posted 9 months ago

“Good product range, helpful and friendly staff. Good installation videos. Panels easy to fit and look great”

Helpful Report

Posted 9 months ago

Hi, Thank you for sharing a photo of your new shower panels with us! It’s wonderful to see them in your bathroom! Kind regards, The Panel Company

Posted 9 months ago

The Panel Company is rated 4.6 based on 4,574 reviews