The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.54

4.5 Rating 2,136 Reviews

88 %

of reviewers recommend The Panel Company

4.5

Based on 2,136 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, delivered promptly”

Helpful Report

Posted 3 weeks ago

Hi Gary, Thank you for taking the time to leave us a 5-star review and share your experience! Kind regards, The Panel Company

Posted 3 weeks ago

“Great. Company to deal with delivery arrives when they say it will delivery drivers are very good and helpful panels look very good ans easy to install.”

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Posted 3 weeks ago

Hi, Thank you for taking the time to leave us a 5-star review! We use our own fleet of drivers to give customers a personable experience. We hope you love your panels even more once they're installed! Kind regards, The Panel Company

Posted 3 weeks ago

“Really pleased the with quality of the wood panels and although I had to trim them to fit they were easy to do so with no damage delivery was excellent kept up to date with tracking and delivery driver was very pleasant and brought them into my home and left them in a safe place I now have them up in my kitchen and looks amazing definitely recommend this company”

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Posted 3 weeks ago

Hi, Thank you for taking the time to review your experience with us! We appreciate the feedback and kind words about our delivery driver. Kind regards, The Panel Company

Posted 3 weeks ago

“Easy purchase and accommodating on delivery dates and spot on delivery service”

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Posted 3 weeks ago

Hi Mark, Thank you for the kind words and taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 3 weeks ago

“Panels arrived well packed and on time fitted them over 2 days and now the wall looks stunning well happy , the light grey sulcado range, and the acoustics don't half make the difference. Would recommend to anyone for a great wall feature.”

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Posted 3 weeks ago

Hi Martin, Thank you for taking the time to leave us a 5-star review and sharing your experience. We couldn't agree more. Sulcado panels really transform a room! Kind regards, The Panel Company

Posted 3 weeks ago

“Great company and great panels”

The Panel Company 5 star review on 1st April 2024

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Posted 3 weeks ago

Hi Steve, Thank you for the kind words and taking the time to share images of your shower! Love the panels! Kind regards, The Panel Company

Posted 3 weeks ago

“Whilst searching online for bathroom ceiling and shower wall panels, I came across the Panel Company website and chose some beautiful matt ceiling and high gloss (white) shower wall panels, which were reasonably priced and on budget for me. I was unsure about which trims to order, but the website has a number of extremely useful ‘How to install/ Choose the right products for the job’, video guides and demos. I made good use of the videos, because they were far more informative than other websites I had encountered in my search. My panels were delivered efficiently with care and on time by The Panel Company’s own delivery fleet, not via the usual unreliable, heavy handed courier services, we are so used to these days! Without any fuss or bother the friendly, helpful driver carried the panels into the house. I have a disability, which is the reason I need a new walk-in shower and my husband has got a shoulder injury, so he didn’t get much help from us. The panels far exceeded expectations and I was thrilled with the purchase. However the installer failed to come up to expectations and we had to take him off the job, which meant that I had to re-order. I found that the background knowledge provided by the ‘How To’ videos were invaluable, enabling us to question the workmanship and differentiate between reality and excuses given for unprofessional workmanship. So having had a chat with Gaz, who demonstrated genuine empathy for the situation, I took his advice and called in a professional bathroom plumber, to assess the damage before re-ordering. I know that if I lived in Bristol rather than Cornwall, he would have popped round to assess the damage himself. I have now re-ordered accordingly and I know the products provided by The Panel Company are excellent quality and very competitively priced. Having spoken to Joanna and Gaz on the phone, with Nick via email and the delivery driver, I can confirm that the customer service we received, was exemplary. Gaz was great and the empathy he conveyed was genuine (unusual in terms of other customer service experiences, from other companies). It matters when someone listens and really cares. The new fitter will start work in about 3 weeks and when it is finished, I will post another review with photographs. So, without any doubt, I can highly recommend The Panel Company and I wouldn’t hesitate to use them again. Thank you all so much. It was good to do business with real professionals.”

Helpful Report

Posted 3 weeks ago

Hi Sally, Thank you for taking the time to write such a thoughtful review. We're thrilled that our installation videos and guides were useful to you, and hope to add even more this year. We want to thank you for the kind words about Gaz, Joanna, Nick, and one of our delivery drivers - who made your customer service experience memorable. We'll be sure to keep an eye out for images of your completed bathroom in the upcoming weeks! We can't wait to see it! Kind regards, The Panel Company

Posted 3 weeks ago

“The panels I bought are great quality and kept informed about delivery”

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Posted 3 weeks ago

Hi Kathleen, Thank you for taking the time to share your experience ordering from us! We appreciate the feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“Delivered on time Excellent product”

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Posted 3 weeks ago

Hi Barbara, Thank you for the kind words and taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 3 weeks ago

“Quality product. Early delivery Very happy customer”

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Posted 3 weeks ago

Hi Carey, Thank you for taking the time to share your experience ordering from us! Kind regards, The Panel Company

Posted 3 weeks ago

“Fast delivery, everything very straightforward. Good business”

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Posted 3 weeks ago

Hi, Thank you for the kind words and taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 3 weeks ago

“I've never used this material before. It was easy. Excellent result in the downstairs cloakroom. I created a feature wall with it. The trim is an essential finishing touch. My wife is happy so that's all good.”

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Posted 3 weeks ago

Hi, Thank you for taking the time to leave us a 5-star review! Panels definitely make for an easy and impactful feature wall. We're thrilled that you and your wife are happy with your cloakroom transformation! Kind regards, The Panel Company

Posted 3 weeks ago

“Great product and service. Easy to cut and I stall. The wider slat option was exactly what we was looking for Happy with our purchase. Has helped ustransformed our living room feature wall”

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Posted 3 weeks ago

Hi Lewis, Thank you for the kind words and taking the time to share your experience. We hope you love your new feature wall! We couldn't agree more that slat wall panels completely transform a room! Kind regards, The Panel Company

Posted 3 weeks ago

“Brilliant company amazing quality and fast delivery . Our delivery driver was so friendly and very helpful !”

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Posted 3 weeks ago

Hi, Thank you for the 5-star review and kind words about our driver! We use our own fleet of drivers to give customers a more personable experience. Kind regards, The Panel Company

Posted 3 weeks ago

“Good communication. Great price and good delivery.”

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Posted 3 weeks ago

Hi, Thank you for taking the time to review your experience with us! Kind regards, The Panel Company

Posted 3 weeks ago

“Top quality panels, really easy to work with, no problems with cutting out rectangles for sockets. Got them delivered within 3 days, had small problem which has been quickly resolved by customer service. Would definitely recommend and I'm going to buy a few panels more in the near future. Love them”

The Panel Company 5 star review on 30th March 2024

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Posted 3 weeks ago

Hi Karol, Thank you for taking the time to share your photo with us. Your acoustic feature wall looks fantastic! We really appreciate your five-star review and look forward to serving you again in the future. Kind regards, The Panel Company

Posted 3 weeks ago

“Quick and easy to use.”

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Posted 4 weeks ago

Hi Mr Grand, Thank you for giving us five stars! We really appreciate your feedback. Kind regards, The Panel Company

Posted 3 weeks ago

“Great customer service had an issue with a damaged panel and The Panel company delivered another free of charge. Fantastic delivery to Aberdeenshire also, and very well priced panels. I would recommend them to anyone.”

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Posted 4 weeks ago

Hello Andy, Thank you for taking the time to leave your five-star review. We are so pleased to hear that your damaged panel was replaced quickly. We truly appreciate your kind words about our company! Kind regards, The Panel Company

Posted 3 weeks ago

“Called with a short notice request for 4 panels Ordered on the Wednesday and were delivered on the Friday morning I can't thank them enough for all there help Brilliant customer service Wish other companies were as good as this”

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Posted 4 weeks ago

Hi Terry, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 4 weeks ago

“Good product and good people to deal with”

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Posted 4 weeks ago

Hi, Thank you for the kind words and taking the time to review your experience with us! Kind regards, The Panel Company

Posted 4 weeks ago

The Panel Company is rated 4.5 based on 2,136 reviews