The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,599 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,599 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 7th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service. Bed and mattress extremely comfortable. Highly recommended.”

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Posted 1 year ago

“All contact with OBC was polite, informative and helpful. Delivery extremely efficient. Product superb. Certainly recommend!”

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Posted 1 year ago

“An outstanding product and outstanding customer service too. I highly reccomend. Trent”

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Posted 1 year ago

“An excellent experience in all respects, from our initial enquiry, to delivery and our subsequent use of our new bed. Pricing is extremely competitive and very reasonable considering the high quality of the product. We are delighted with our purchase and highly recommend The Original Bed Company.”

The Original Bed Company 5 star review on 14th May 2024

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Posted 1 year ago

“I ordered a small double Solomon Bed in Glossy Ivory with a Juno Mattress - I can only say the speed of delivery, the ease of assembly and the quality of the products are all excellent. Also very good value for money. Recent reviews are the mattress is super comfy !”

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Posted 1 year ago

“This is the 3rd bed I've had over the years, they are excellent quality and very reasonably priced! We bought black and i did worry that it would scratch but not had any marks on it so far. Really happy with our purchase.”

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Posted 1 year ago

“The quick turnround from ordering to delivery was great and somewhat unexpected with beds! We were able to get a suitable bed and mattress so quickly. We were a bit concerned this would lead to a poor quality product, we could not have been more wrong! The bed and mattress arrived in pristine condition, in so much packaging! The quality of both products were excellent, a great experience. We have already recommended The Original Bed Company to our friends.”

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Posted 2 years ago

“Love my new iron bed. Goes perfectly in my annex room. Love the ranges you have, colour options..and most important the sturdiness of the frame. Plus the underbed storage is a great addition. Easy to order, no problem with delivery and easy to put together.”

The Original Bed Company 5 star review on 7th May 2024

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Posted 2 years ago

“Excellent website, good range of products. Although delivery of a stock item was slower than expected, Customer Service responded quickly to supply missing parts.”

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Posted 2 years ago

“Absolutely love these beds. We have a black one and a pewter one which is fabulous. Love the height options for storage underneath. Worth the wait. Also bought the cotton mattress which is so comfortable.”

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Posted 2 years ago

“Bed quality good, everything else very poor. Quoted 8-10 weeks delivery, it took 13 weeks and I had to chase 3 times to get a delivery date. Worst of all was the excessive packaging, most of which not recyclable. 3 full bin liners + cardboard boxes and a metal bar, all for 1 single bed. Absolutely no excuse for not using more sustainable/recyclable packaging in 2023, other than company don’t want to pay the extra few pence. Hugely disappointing and inconvenient (had to take it all to the dump as bin men wouldn’t collect it) for such an expensive product.”

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Posted 2 years ago

“Lovely bed, second one I have purchased”

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Posted 2 years ago

“We did quite a bit researching beds before buying and settled on the OBC as a specialist. When a bed was chosen, we were quite unprepared for the overpowering stench of the wool component and it was only upon complaining, that we were informed that this would be the case. How could we have known? To the two locations we'd phoned, no-one answered so we emailed with a follow up of the same a week later. Phoned again and a no-quibble replacement was made which arrived the next week. The wool smell was much reduced and the operative had said in advance that he would handpick the wool filling to ensure this. There seemed to be conflicting advice concerning the periodicity of turning and rotating the mattress, and in the end it was admitted that the precise manner of going it was not so critical.”

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Posted 2 years ago

“Once again great service, fast delivery, kept informed and what's more a lovely comfortable mattress - thank you.”

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Posted 2 years ago

“Beautiful bed made with amazing quality! So unique! Would order from this company again”

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Posted 2 years ago

“Excellent delivery, prompt and arrived when expected. Delivery guys could have smiled a bit but despite my efforts weren’t interested in engaging with me at all! Bed is very comfy and very good quality”

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Posted 2 years ago

“Excellent communication and all queries answered. Delivery was exactly as agreed with the courier company that Original Bed Company utilise. No issues with bed construction”

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Posted 2 years ago

“We absolutely love ❤️ our new bed, it’s gorgeous well made, original looking, comfortable we look forward to every nighttime. The company kept us up to date with the production and keep it safe until delivery.”

The Original Bed Company 5 star review on 2nd May 2024

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Posted 2 years ago

“We are so happy with our beautiful bed & Jono wool mattress. We ordered the Glenholm iron bed, it is so lovely and looks great in our bedroom. The process from ordering to delivery & building the bed was effortless. Thank you to “The Original Bed Company “ Totally recommend this company.”

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Posted 2 years ago

“Love, love, love, our Nancy bed frame covered in Two Sisters hand woven tweed.”

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Posted 2 years ago

The Original Bed Company is rated 4.8 based on 2,599 reviews