The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,549 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 7th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy, communication was great and delivery was on time.”

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Posted 7 years ago

“I have never had so many parts to put together in a self assembly bed. It took me and my partner several hours to put it together and the instructions were not clear. However, once finished the bed is very attractive, Next time i would pay someone to do it for me.”

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Posted 7 years ago

Hi, Many thanks for your review. I'm glad to hear that you find your bedstead very attractive. Our beds are designed to both look good and be extremely strong and functional. We also take great care in ensuring that our bedsteads are easy to assemble with clear instructions. Over 99% of customers assemble the beds themselves, and we get lots of positive feedback. I have sent an email for more detailed feedback on which steps were unclear. We look forward to hearing your feedback. Best wishes, The Original Bedstead Company

Posted 7 years ago

“The quality of the bed frame was excellent, easy to assemble and delivered very quickly. In addition it was well packaged to prevent damage in transit. My daughter is very happy with it!”

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Posted 7 years ago

“All very straightforward. Saw something we like online, checked out the Kings Road showroom (not a vast selection there) to check on the quality. Bed arrived 6 days after purchase. It’s sturdy - although from a design perspective there are some unattractive bolts near the head side, which aren’t covered by the mattress or a duvet. Pity as it would otherwise be perfect. Overall though - good value for money spent.”

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Posted 7 years ago

“I have recently purchased two metal beds from the OBC & a mattress. Right from the word go they couldn't have been more helpful both with information & advice. I am delighted with both beds - the Clarina & the Carrie. The mattress is substantial & comfortable. I wanted to make a couple of changes concerning measurements & they were very accommodating. They made everything very stressfree. I would not hesitate in recommending them .”

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Posted 7 years ago

“Well made bed, true to the picture, well packaged and kept informed of delivery”

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Posted 7 years ago

“My bed is wonderful - very high quality and attractive. No way could I have put this together myself, however!!!”

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Posted 7 years ago

“my new bed looks fabulous it is of good quality and not to hard to put together arrived as said very well packed i am very happy thank you obc”

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Posted 7 years ago

“The OBC have been outstanding in customer service and quality. We run a self catering business and needed 4 good quality beds quickly, OBC delivered an outstanding service with a real customer focus on delivering a high quality service. I would recommend OBC for both their quality of product and quality of service.”

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Posted 7 years ago

“The bed I ordered was easy to erect with two of us, looks absolutely fabulous, appears good and solid, was packed really carefully so all the paintwork remained pristine. It arrived on the day agreed and two very pleasant and polite delivery men brought it into my house for me. I had one query on putting it up and just rang the admin team who gave me the advice immediately that I needed. I couldn't be happier with my purchase.”

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Posted 7 years ago

“They always answer the telephone; they make excellent products and they deliver when they say they will.”

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Posted 7 years ago

“I’m really pleased with the bed, it’s just what I wanted”

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Posted 7 years ago

“The Original Bedstead Co. use the worst courier that I have ever encountered but their own customer service is appalling. Totally wet, not responsive or proactive and having to be led by their customer. First of all, when the courier company send a text to tell you when your order is due to arrive, the text comes from an anonymous number and contains no information about where the order is from. Secondly, the company managed to split the two parts of my bed by not loading both packages onto the truck they were supposed to be on. When the driver tried to deliver only half a package, he seemed shocked and quite rude about the fact that I wouldn't sign for it or accept it. I called the Original Bedstead Co. and whoever I spoke to was useless, wet and offered no compensation nor seemed particularly eager to help me out. A day later, the packages were reunited and a new delivery date organised (and another day away from the office for me). Guess what, no delivery because of, according to the tracker, a "loading failure." What a joke. I've yet to contact the bedstead company other than by email since but I expect them to be as completely useless as they were before. Avoid these incompetent, useless people.”

Helpful Report

Posted 7 years ago

“OBC bed I ordered was the Ranoch 4 poster bed- BEAUTIFUL quality, sturdy, well-made bed. Ive received so many compliments on this bed. Ordered a mattress from them as well, best bed I've ever slept in. excellent customer service too! Definitley recommend.”

The Original Bed Company 5 star review on 18th May 2018

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Posted 7 years ago

“Lovely bed, seems very sturdy, doesn't creak at all. Pretty simple to assemble (would have been even quicker if it hadn't been for a rather reluctant screw!) Delivery was very good too as I was kept up to date throughout. Would recommend.”

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Posted 7 years ago

“Good looking, well made bedstead.”

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Posted 7 years ago

“Just had my second metal frame bed and mattress from OBC. Delighted with the service as well as the beds. The Juno Original mattress is very good, and now I have the Juno One for the second bed, which is super. The beds and mattresses are excellent value for money.”

Helpful Report

Posted 7 years ago

“The website was very 'user friendly' being clear and easy to navigate with good pictures. The whole ordering process was quick and simple and I was kept appraised of delivery timing at all stages. The bedstead itself was as described and perfectly complements my new roll-top slipper bath, carrying on the Edwardian theme which suits my bungalow which is over 100 years old. Two of my builders just happened to be here when the bed was delivered and they assembled it for me in minutes. I am pleased with the bed frame and my buying experience and wouldn't hesitate to recommend this company.”

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Posted 7 years ago

“I absolutely adore my Olivia low-end ivory gloss bed. Once I chased up delivery I was kept fully informed of ETA and it arrived bang on time and on a Bank Holiday too!!”

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Posted 7 years ago

“Having searched the internet for a reasonably priced supplier of iron beds to obviously happy customers I was delighted to find Then Original Bedstead company. I wanted a high headboard and a great shape as this as to be set against a contrasting wall in teal. I also wanted a less intrusive low footend - Claudia in cream ticked all the boxes. The bed was promptly delivered and the instructions simple to follow. The bed was up and done in under two hours even though I was doing this single handed.”

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Posted 7 years ago

The Original Bed Company is rated 4.8 based on 2,549 reviews