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Old Railway Line Garden Centre Reviews

4.8 Rating 10,263 Reviews
96 %
of reviewers recommend Old Railway Line Garden Centre
Company Reviews Product Reviews
2,428
 Metrics Info
4.8
Based on 10,263 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Old Railway Line Garden Centre Reviews

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Kathryn Oldfield
Verified Buyer
“Can’t review as never been there but the online service throughout this transaction was excellent.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I ordered a variety of items cooksmart spotty dotty range. I was really pleased with the quality of the goods I received. Have to say they are the best packaged good I have received from an on line purchase. All ceramic good were individually securely wrapped and the box the goods arrived in had extra secure packaging. No damaged good received. I did have a query which was dealt with and resolved in minutes over the phone. Excellent customer service and attention to details in the packaging. Highly recommend Old Railway Line Garden Centre. I will certainly use them again.”
Old Railway Line Garden Centre 5 star review on 16th January 2025 Old Railway Line Garden Centre 5 star review on 16th January 2025
Helpful Report
Posted 1 year ago
Lynda Milbourne
Verified Buyer
“Dealt with broken item efficiently. We always enjoy a coffe and cake there on our way to mid Wales .”
Helpful Report
Posted 1 year ago
Annys Samuel
Verified Buyer
“Excellent garden centre, huge choice, great value and lovely shopping experience”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent products, and friendly and efficient click-and-collect service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Brilliant!”
Helpful Report
Posted 1 year ago
Kathy Arnett
Verified Buyer
“The customer service is 100% Luke who I spoke to was brilliant nothing to much trouble and I have never received anything packed has good has the waterfall if I order again which I will I hope I get Luke thank you Kathy”
Helpful Report
Posted 1 year ago
Daniel Bahmanizad
Verified Buyer
“Amazing, went above and beyond”
Helpful Report
Posted 1 year ago
Catherine Higgs
Verified Buyer
“Great order process, arrived exactly when promised. Very happy”
Helpful Report
Posted 1 year ago
Helen Scott
Verified Buyer
“Arrived in good time. Fantastically secure packing, all reused. Nice work Olivia!”
Helpful Report
Posted 1 year ago
Cheryl Lee
Verified Buyer
“A very good service. Great customer care. Good quality goods. Great delivery on item ordered & well packaged. A great site to order from. A wide range of fantastic goods.”
Helpful Report
Posted 1 year ago
Simon Watkins
Verified Buyer
“Fast and straightforward communication. Evri could do with the same.”
Helpful Report
Posted 1 year ago
Sheila Hudson
Verified Buyer
“Excellent customer service, quick delivery and whilst not all products available, the company made contact to arrange a subsitute if required”
Helpful Report
Posted 1 year ago
Jayne Crook
Verified Buyer
“The company obviously care about what they do. The roses were both packed carefully to avoid any soil spillage and to maintain the plant in the pot without disturbing the roots. I appreciated other packaging reused. Minimal plastic (only a little around the soil). The quality was exceptional and identical to roses bought direct from DA. The website was easy to use and I will use again in the future.”
Helpful Report
Posted 1 year ago
Samantha Westmoreland
Verified Buyer
“I’d never used Old Railway Line Garden Centre before, but all I can say is what exceptional service I received. With my choice of product there were 2 different designs and unfortunately the one I chose was out of stock. Graham from the garden centre got in contact with me straight away to tell me and ask whether I would like the alternative design. The product was sent to me within a few days and will definitely use the company again and highly recommended to my friends and family.”
Helpful Report
Posted 1 year ago
Julie Walji
Verified Buyer
“My order was dispatched very quickly and arrived by parcel force. Well packed. I am very pleased with the service given to me. Thank you.”
Helpful Report
Posted 1 year ago
Alyson Jones
Verified Buyer
“The item was shipped quickly…”
Helpful Report
Posted 1 year ago
Judy Springett
Verified Buyer
“Found item easily, quickly despatched and delivered”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I ordered some decorations, they had been packaged with care and survived the journey. S as couple of items were out of stock, but I was notified and refunded quickly. I would definitely shop here again.”
Helpful Report
Posted 1 year ago
Terence Cree
Verified Buyer
“sorry i hope you can help”
Helpful Report
Posted 1 year ago
Old Railway Line Garden Centre is rated 4.8 based on 10,263 reviews
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