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Old Railway Line Garden Centre Reviews

4.8 Rating 9,974 Reviews
96 %
of reviewers recommend Old Railway Line Garden Centre
4.8
Based on 9,974 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Old Railway Line Garden Centre Reviews

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

Write Your review

Very pleased with plants I purchased. Well established and speedy delivery. Also packaged very good…. Will definitely be purchasing from here again
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Posted 2 years ago
Lovely products & speedy delivery
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Posted 2 years ago
Happy with product ordered and was super speedy delivery happy customer
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Posted 2 years ago
Lovely flower troughs delivered in good time at reasonable price. But packaging hugely excessive and very wasteful and completely unnecessary. One box with bubble wrap would gave sufficed instead of four boxes.
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Posted 2 years ago
Dear Andrew, Thank you for sharing your feedback regarding your recent purchase from our online store. We sincerely appreciate your business and your valuable input. We're pleased to hear that you found our flower troughs lovely, and we take pride in delivering your order promptly at a reasonable price. However, we apologise for any inconvenience you experienced due to the packaging. As previously informed you; the boxes and packaging used are all recycled from deliveries we have received from companies as part of our commitment to reduce our impact on the planet, we see waste as one of the most important ways for us to reduce our impact on the environment. In the case of the 2 x terracotta glazed planters you ordered, we prioritise their safe arrival to prevent any damage during transit. Unfortunately, we have had instances where similar items arrived damaged when packed together, which is why we chose to use separate packaging for these fragile items. We hope you understand our need to use packaging on such fragile items and see that the packaging used was all recycled. Our intention is to ensure that your order reaches you in perfect condition, and we hope you can understand our cautious approach. We are constantly striving to balance environmental responsibility with product protection. Once again, we apologise for any inconvenience caused by the packaging, and we're glad to hear that your items arrived safely. If you have any further questions or need assistance, please don't hesitate to contact us. Your satisfaction is important to us, and we value your business. Kind Regards, Old Railway Line Garden Centre
Posted 2 years ago
Brilliant company brilliant product, very highly recommend this lovely garden centre. Thank you.
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Posted 2 years ago
Plants delivered quickly and very well packed. Delighted with both plants and service.
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Posted 2 years ago
Great Service
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Posted 2 years ago
Amazing service and great products. Very impressed. Thank you
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Posted 2 years ago
I tried locally in Norfolk to buy a cover for my garden suite, nowhere had one, found one online with Old Railway Garden Centre, they posted it out and we received it super quick. Very happy with service, like it they reuse old cardboard boxes for deliveries, doing their bit with recycling. Highly recommended!
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Posted 2 years ago
Goods received in quick time and in good condition and excellent items
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Posted 2 years ago
Excellent Service
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Posted 2 years ago
Excellent service. Everything went really smoothly from order to delivery. Would certainly recommend to anyone
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Posted 2 years ago
All round 5 star
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Posted 2 years ago
All round 5 star
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Posted 2 years ago
Really helpful and speedy response to and resolution of questions relating to order. Many thanks
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Posted 2 years ago
Plants were well packed and of a very good quality.
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Posted 2 years ago
Prompt delivery and excellent product - thank you.
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Posted 2 years ago
All my items were carefully packed and safely delivered. Very satisfied with the Old Railway Line Garden Centre. Thank you!
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Posted 2 years ago
Great service and products. I will order again :-)
Old Railway Line Garden Centre 5 star review on 2nd September 2023
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Posted 2 years ago
Excellent
Old Railway Line Garden Centre 5 star review on 2nd September 2023
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Posted 2 years ago
Old Railway Line Garden Centre is rated 4.8 based on 9,974 reviews