Old Railway Line Garden Centre Reviews

Name: Old Railway Line Garden Centre
Address: Old Railway Line Garden CentreThree Cocks, BRECON
Rating: 4.82

4.8 Rating 9,703 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

4.8

Based on 9,703 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Old Railway Line Garden Centre 5 star review on 7th December 2025

203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service”

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Posted 5 months ago

“Quick service”

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Posted 5 months ago

“Great service from the Old Railway Line, well packaged, nothing broken on arrival. Excellent service. Many thanks.”

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Posted 5 months ago

“Won't buy from you again.”

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Posted 5 months ago

Dear Helen, Thank you for your feedback, and I’m sorry to hear you were disappointed with the condition of the plant and compost on arrival. We always strive to ensure our plants arrive healthy and well-packaged, so it’s disappointing to learn that this wasn’t your experience. I’m pleased to hear the plant is now showing signs of recovery, thanks to your care. In future, we would kindly ask that to contact us directly before leaving a negative review, ideally with images illustrating the issue. This gives us the opportunity to investigate and rectify any problems as quickly as possible. We’re always more than happy to help resolve concerns when given the chance. Your comments regarding packaging and moisture retention are appreciated and will be passed along to our dispatch team for review as we continually look to improve. If you’d like to discuss this further or if there’s anything we can do to restore your confidence in us, please don’t hesitate to get in touch. Kind regards, Graham Lewis Old Railway Line Garden Centre

Posted 5 months ago

“Very prompt delivery and good service”

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Posted 5 months ago

“Prompt delivery and well packed item 👌”

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Posted 5 months ago

“So helpful, so prompt, so lovely to deal with. Thank you so much!”

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Posted 5 months ago

“Absolutely spectacular! The rose was timely, and beyond beautiful! My elderly friend's sister, Anne, was thrilled to bits! I ordered on her behalf, as she is poorly, and she was so grateful that she was saved the effort of organising this. Thanks to the staff involved - you made an old lady extremely happy!”

Old Railway Line Garden Centre 5 star review on 22nd June 2025

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Posted 5 months ago

“My rose arrived safely and in the time stated. It was well packaged and very healthy. I am looking forward to seeing it grow in my garden - thank you for the excellent service.”

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Posted 5 months ago

“Easy to order, timescale good for delivery”

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Posted 5 months ago

“Very fast delivery and quality product. Thank you”

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Posted 5 months ago

“Very well packaged Quick delivery”

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Posted 5 months ago

“Very helpful and very efficient”

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Posted 5 months ago

“Consider me a new repeat customer! :)”

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Posted 6 months ago

“Communication was excellent. Delivery was straightforward. Well packaged. Would certainly buy from this company again.”

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Posted 6 months ago

“Absolutely delighted with both the plant and the customer service”

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Posted 6 months ago

“Arrived on time as ordered”

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Posted 6 months ago

“Very good screen. Packed well. But docked 1 star because the screen is only 1.6mtrs tall. When adding the ground spikes it is 1.8mtrs which I find a bit misleading.”

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Posted 6 months ago

“Hadn't come across this place before and am impressed with the selection of goods. Will be shopping with them again!”

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Posted 6 months ago

“Very good price, easy to order, quick delivery. Very happy and will use old railway line garden centre again”

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Posted 6 months ago

Old Railway Line Garden Centre is rated 4.8 based on 9,703 reviews