Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Old Railway Line Garden Centre Reviews

4.8 Rating 7,207 Reviews
96 %
of reviewers recommend Old Railway Line Garden Centre
Company Reviews Product Reviews
179
 Metrics Info
4.8
Based on 7,207 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Old Railway Line Garden Centre Reviews

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

Write Your review

Tell us how Old Railway Line Garden Centre made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Estelle Stephens
Verified Buyer
“I’m afraid to to say the plants I ordered were not packaged very well and didn’t arrive in a good state”
Helpful Report
Posted 3 years ago
Mrs Marilyn Tovey
Verified Buyer
“Still waiting for my palm plant!! Didn't arrive with rest of order last wk!”
Helpful Report
Posted 3 years ago
Mrs Christine Hards
Verified Buyer
“I can’t comment on the quality of service of the old railway line garden centre. What I can say is that by using Hermes as a courier won’t help get a positive rating. 10 days after placing my order, my goods are still with Hermes, and they aren’t even out for delivery from them at the time of writing. This is unacceptable, and is in line with the dreadful slowness of Hermes I’ve experienced all through the COVID lockdown. Please use another courier!”
Helpful Report
Posted 3 years ago
Mr Alana Christopher
Verified Buyer
“Still waiting on order.”
Helpful Report
Posted 3 years ago
""
Verified Buyer
“Had many positive shopping experiences at Old Railway Line, however on this occasion the "click and collect" protocols, meant that I could not view my purchases until I got home to Merthyr Tydfil. The bulbs were of poor quality and quantity and to date show no signs of flowering, and represent poor value for money.. This will not deter me from future visits the the Garden Centre and I hope you view my comments as being constructive. Regards Peter Lewis”
Helpful Report
Posted 3 years ago
Mrs Toni Wrightson
Verified Buyer
“Spent £217 on two apes one was broken was picked up seven days ago and have had no communication as to when they are sending me out another one, sent email and as yet had no reply. Will not be using this garden centre again.”
Helpful Report
Posted 3 years ago
Mrs Joan Murray
Verified Buyer
“Unfortunately my gift did not arrive in time for a birthday present as the postage was incorrect.”
Helpful Report
Posted 3 years ago
Miss Janette Morgan
Verified Buyer
“the goods came and were all broken - looked like they had been sent out before and returned previously, or had been in your stock for a very long time”
Helpful Report
Posted 3 years ago
Mr Victor McCulloch
Verified Buyer
“Very pleased with product and delivery. Thought the postage charge quite steep, about a third of the clock price”
Helpful Report
Posted 3 years ago
Jacqueline Oliphant
Unverified Reviewer
“it took a week to receive 3 packets of seeds ordered online”
Helpful Report
Posted 3 years ago
Mrs A Brown
Verified Buyer
“Ordered something online at weekend. On Monday phoned to say item was actually unavailable. Refund was swift though.”
Helpful Report
Posted 3 years ago
Mrs Helen Coe
Verified Buyer
“Stock levels on site didn’t reflect what was actually available to send which meant over half my order wasn’t delivered. The postage costs for such a light small parcel were eye wateringly steep and cost more than the order itself. That being said the items that arrived were of good quality and value and there were at least attempts to sort the matter out even if wasn’t entirely to my satisfaction.”
Helpful Report
Posted 3 years ago
Ms Sue Norris
Verified Buyer
“You sent an item I didn’t order instead of the item I ordered whic wasn’t in stock. You offered me 50 % discount which I accepted but I haven’t received to daye”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Nothing further to comment.”
Helpful Report
Posted 3 years ago
Ms Tracy Scott
Verified Buyer
“I bought the Easter Island head for the garden. Great item. Very good communication from the time I placed the order. The centre kept in touch as to delivery and the item was well package. Lots of different items, will definitely be returning to them again.”
Helpful Report
Posted 3 years ago
Good Afternoon, I would like to take this opportunity to thank you for your order with us online. We have noticed you have left us a 2-star review however this does not seem to reflect your positive message which you have also left. Our customer reviews are very important to us, and we hope that you will be willing to revise your review. If there were any issues with your order, please do not hesitate to contact us. Kind Regards Old Railway Line Garden Centre
Posted 3 years ago
Mr Christopher Rutt
Verified Buyer
“The product base broke before I unwrapped it, good old Gorilla Glue. Poor quality product and watch out for the postage. Cheaper on Amazon!”
Helpful Report
Posted 3 years ago
Mr Roy Buchanan
Verified Buyer
“Item received damaged due to packaging but reimbursed immediately,”
Helpful Report
Posted 3 years ago
""
Verified Buyer
“The Frog was extremely disappointing - poorly put together - I had to put a lot of it together myself, and the lighting piece had nothing on which to balance before attaching a poorly constructed globe on top of it. Altogether a lot of time wasted, poor instructions, and a very poor final result. I have destroyed all the boxes and wrapping so cannot return it.”
Helpful Report
Posted 3 years ago
Mr Bleddyn Howells
Verified Buyer
“Probably a very good garden centre but let me down big time on a online order.”
Helpful Report
Posted 4 years ago
Mrs Carol Driver
Verified Buyer
“My order was cancelled as the items were "out of date"!!”
Helpful Report
Posted 4 years ago
Old Railway Line Garden Centre is rated 4.8 based on 7,207 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request