The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,732 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,732 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and friendly service.”

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Posted 10 years ago

“Did not have to wait and Claire was informative and reassuring. Will definitely go back for any future check-ups.”

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Posted 10 years ago

“Good service. Good nurses. Speedy. Informative. Reassuring. Just quite pricey but what price health?”

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Posted 10 years ago

“I attended the clinic to have my moles checked. I saw the specialist Nurse, she gave me her expert appointment and was very helpful in how I should manage them. I was very happy with the diagnoses”

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Posted 10 years ago

“Really lovely specialist, was very informative and made me feel comfortable and at ease. Only thing I would say was that there was no mention of added cost if pic of mole is sent for additional check. Only realised that when I got told at reception and would have preferred to have known what the options were upfront.”

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Posted 10 years ago

“Very good, professional and reassuring. It was very expensive for a quick half hour check though!”

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Posted 10 years ago

“All very efficient and results available within 48 hours, nurse Claire expert, informative and charming”

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Posted 10 years ago

“Overall, happy with the service. Was delayed though and a bit expensive.”

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Posted 10 years ago

“Nice people who inform you well.”

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Posted 10 years ago

“Found staff very helpful ,would recommend to other people.”

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Posted 10 years ago

“Girls all very helpful, chap on the phone was a bit curt and distracted.”

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Posted 10 years ago

“I was kept waiting past my appointment time which annoyed me. I had left home early to ensure I arrived in time for my 9 O'clock appointment. I was pleased with the thorough check of my moles but disappointed with the scant information in the follow up letter. I thought overall the amount of money charged was too much.”

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Posted 10 years ago

“The experience was quick, on time & efficient. The nurse who examined me talked me through the process and what she was doing which really helped. I was impressed by the speed at which i received the results from the mole report which was sent off that morning - I received results the same afternoon. My only criticism would be that I had no idea i would need to pay more to have a mole photograph taken but it was only one so that was fine. If it had been more, my bill might have been too expensive. Overall i was very pleased & will return again/recommend to friends & family.”

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Posted 10 years ago

“The lady I saw was excellent and talked me through the whole process. The only negative I have is the cost. It's not clear from the website that there will be an additional fee for any mole they need to photograph. I ended up paying an additional £70 I wasn't expecting on top of the £130 fee. I'd be reluctant to do it again because of the cost.”

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Posted 10 years ago

“The personnel is friendly and professional. I felt secure, I recommend it.”

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Posted 10 years ago

“A bit pricey, but a very worthwhile service. Something for every 4 years or so.”

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Posted 10 years ago

“Made to feel very comfortable during the examination. The 45 minutes allocated was only in reality 25 minutes long. One photo taken and was promised Id hear back within 3 days. Still haven't heard anything and it is nearly a week since the appointment.”

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Posted 10 years ago

“Very efficient and straightforward service. I will recommend.”

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Posted 10 years ago

“The location is perfect and service was quick and professional. Slightly disconcerting being in the room to the left of the receptionists and this has a full length glass window onto the reception area. Blinds were pulled down and Rebecca my nurse checked and assured me no-one could see, but it was not relaxing. Rebecca was great - receptionist could have been a little more friendly.”

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Posted 10 years ago

“Professional efficient and friendly service”

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Posted 10 years ago

The MOLE Clinic is rated 4.9 based on 2,732 reviews