The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,732 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,732 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Welcoming Professional Thorough”

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Posted 9 years ago

“Efficient, professional, friendly”

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Posted 9 years ago

“Claire there was very warm and friendly and explained all the medical things in a way I understood.”

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Posted 9 years ago

“Clean, quick, expert”

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Posted 9 years ago

“Nurse Crilly was very good at explaining what she was looking for and made me feel at ease and comfortable. She was extremely quick in calling me back with results.”

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Posted 9 years ago

“Very efficient and professional service.”

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Posted 9 years ago

“Prompt - polite - efficient.”

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Posted 9 years ago

“No appt needed”

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Posted 9 years ago

“They reassured me that I had no other moles I need to worry about”

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Posted 9 years ago

“Eficent and professional”

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Posted 9 years ago

“They checked each mole and took time to explain the different type of moles and what to look out for. I left re-assured that the moles I had been concerned with were not problematic.”

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Posted 9 years ago

“Professional, efficient and timely service.”

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Posted 9 years ago

“Great service. Professional and friendly and discreet. Would recommend.”

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Posted 9 years ago

“I was impressed with the nurse who did the examination. She was informative and thorough in her examination. I was not impressed by the number of emails and texts that I received reminding me of the appointment. I was told to arrive at least 10 minutes before the appointment time yet there was no one there until the appointment time.”

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Posted 9 years ago

“An easy booking process coupled with an efficient management system when I arrived which meant that the appointment was completed quickly and without any delays or issues. The nurse was thorough in checking my moles and educating me on what to look out for. All in all a positive experience which I would recommend to anyone who wants to stay on top of their skin cancer risk.”

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Posted 9 years ago

“Easy to book online and very central to find the clinic. I saw a very friendly nurse who put me at ease and seemed to be very thorough in looking at my skin. She had a couple of queries and these were photographed and sent away to be assessed by a specialist. Two days later I received a text and email to say my report was ready to view. I will go back regularly for checks.”

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Posted 9 years ago

“Overall a very good experience; my nurse (Claire) was very knowledgable and thorough. My only points would be that the reception staff were impeccably dressed whereas the nurses trousers were all different and some appeared more scruffy than others with some in faded black jeans. I would have thought in a healthcare environment there would have been a higher standard. The main reason I did not book my follow up review with Mole Clinic was due to lack of information on the website regarding the dermatologists that would be seen. If paying a private fee for a review I would want to be able to know who I have the option of seeing and their background and biography. This was the main reason I went elsewhere. Overall seemed a very nice place to visit and a good experience, but clearly there are things that could be done to improve your competitiveness in I'm sure what is a crowded market.”

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Posted 9 years ago

“Pleasant, friendly, thorough experience”

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Posted 9 years ago

“Efficient and flexible booking service. Friendly and knowledgeable nurses.”

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Posted 9 years ago

“The service was very good and the nurse was very informative, friendly and thorough. However it was not made clear to me that the images taken of two moles would cost an additional £35 each. I am sure it was explained in the small print, but it would have been nice for the nurse to clarify to ensure there were no surprises. The way the extra service was carried out made me suspect that it was not actually required, but just to make more money. Even the receptionist looked like she was expecting me to be shocked! I hope this was not the case, and despite this I was happy with the service I received.”

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Posted 10 years ago

The MOLE Clinic is rated 4.9 based on 2,732 reviews