The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,732 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,732 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the service I received from all the staff at The Mole Clinic, from the receptionists to the screening nurse. They always made time for me, making me feel welcome from the first minute I stepped through the door.”

Helpful Report

Posted 8 years ago

“The specialist I had was fantastic - very informative and balanced - as well as being reassuring but honest. Perfectly done in what I am sure can be a stressful experience for some people.”

Helpful Report

Posted 8 years ago

“I felt everything was explained to me very clearly and patiently”

Helpful Report

Posted 8 years ago

“I was recommended to go the the Mole Clinic at Bank by a friend as the staff there made you feel at ease. The staff were friendly and welcoming and the nurse Danielle answered loads of questions for me. Thorough mole check and comprehensive report and follow up.”

Helpful Report

Posted 8 years ago

“This is my second visit to The Mole Clinic. During my screening, 3 moles were identified as suspect and sent for Telederm. My nurse was caring and professional in expanding the reasons why and what to expect from the follow up report. I was really impressed to be called on the Monday morning (my appointment was Friday afternoon) with the results from my terederm. One mole was advised as needing urgent referral and I am still awaiting my NHS appointment for that, having been referred by my GP under a two week wait. Whatever the outcome from that I am grateful to TMC for their service and swift reporting. I am also booked in already for reimagining on my other two suspect moles and for a mole map which I haven't had before but I am sure will be a useful resource for me in coming years as I return for screenings.”

Helpful Report

Posted 8 years ago

“The service I received at the Mole Clinic was excellent. All the staff are very attentive an professional and you feel that you are in very safe hands. Perfect service.”

Helpful Report

Posted 8 years ago

“Complete professionalism and very understanding and reassuring.”

Helpful Report

Posted 8 years ago

“The people were all very friendly and pleasant”

Helpful Report

Posted 8 years ago

“Friendly, professional and extremely speedy service.”

Helpful Report

Posted 8 years ago

“The customer service was great, the nurse was informative, thorough, explained things very clearly and made me feel very comfortable.”

Helpful Report

Posted 8 years ago

“A full report with photos was given unlike the last time I went when I didn't receive a report at all.”

Helpful Report

Posted 8 years ago

“Really quick and professional.”

Helpful Report

Posted 8 years ago

“Very good customer service, professional medical advice.”

Helpful Report

Posted 8 years ago

“I managed to get an appt on the same morning I rang. Upon arrival i was greeted with the option of having a tea or coffee. My appt ran to time and the lady who assessed me was really friendly, professional and reassuring. I was told it would be a couple of days before I Received a copy of the report with the results and I ended up getting my results back in the same day.”

Helpful Report

Posted 8 years ago

“Friendly staff. I received an appointment on the same morning I rang. I also received my report in the same day of attending even though they said it could take a couple of days for it to come through which helped with my worry!”

Helpful Report

Posted 8 years ago

“yes the experience was very relaxed and informative”

Helpful Report

Posted 8 years ago

“Fast professional service. Friendly atmosphere.”

Helpful Report

Posted 8 years ago

“Very professional service. Answered all my questions. Gave me peace of mind. Definitely worth a visit if there's anything you're concerned about.”

Helpful Report

Posted 8 years ago

“Very good service ! Fast and professional”

Helpful Report

Posted 8 years ago

“Sandra was very helpful, clearly knew what she was talking about and made me feel comfortable.”

Helpful Report

Posted 8 years ago

The MOLE Clinic is rated 4.9 based on 2,732 reviews