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The MOLE Clinic Reviews

4.9 Rating 2,456 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

4.9

Based on 2,456 reviews


Shipping & Delivery
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

The MOLE Clinic 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great staff, clear instructions, only 4 rating as online chat was never responding and couldn't book online for some reason”

Posted 5 years ago

Thank you for positively reviewing our service. I apologise that our Chat and Online Booking services were unavailable, as we close them for one to two days each year for updates and maintenance. Kind regards, Iain Mack MD

Posted 5 years ago

“Great central location (OXford circus) - also multiple branches for convenience. Receptionist not overly welcoming but colleague extremely kind and offered me some tea. Nurse was informative and helpful - answered all my questions. Felt my session was a bit rushed and therefore £50 for 7 minutes is expensive! Would recommend and come back.”

Posted 5 years ago

“Friendly and reassuring staff who seemed knowledgeable, thorough and professional.”

Posted 5 years ago

“Ver y helpful and efficient”

Posted 5 years ago

“Reception @ Moorgate a bit useless. Nurses are always v. good. Been going for years.”

Posted 5 years ago

“No waiting, very efficient. All procedures are well explained, also the results. I have recommended the Clinique to many of my friends.”

Posted 5 years ago

“Great efficient service - even if my appointment was 15 mins late.”

Posted 5 years ago

“Excellent service. A little on the pricey side for photos to be taken and analysed.”

Posted 5 years ago

“I particularly welcomed the cup of tea on my arrival and the friendly, efficient and timely service.”

Posted 5 years ago

“The consultation was informative quick and pleasant. I appreciated the dedicated approach to the appointment follow-up via phone and email.”

Posted 5 years ago

“It was great to have all my moles checked rather than going to the GP about something specific as it turns out the one I worried about is OK but I have others that need to be checked. Also having 45 minutes means I was able to ask lots of questions and get some really good advice about care going forward.”

Posted 5 years ago

“The mole Clinic is highly specialised in mole check and removal, so what you expect you get.”

Posted 5 years ago

“Convenient and thorough skin mole check conducted in a professional manner. However, I did not find the Telederm service satisfactory at all. The software generated report recommended 'urgent' review by a specialist which concerned and worried me unduly as there was nothing wrong with the moles once they were reviewed in person by a specialist. The technology used for Telederm is not accurate enough to warrant the cost in my view.”

Posted 5 years ago

“Gave me a quick answer to something I was worried about.”

Posted 5 years ago

“Efficient, diligent approach...”

Posted 5 years ago

“My screening nurse put me at ease on the day, and was very approachable and friendly. She was incredibly professional and thorough. The follow up report was very detailed and clear.”

Posted 6 years ago

“The experience was great, the nurse (Julia) did a thorough (much more thorough than expected!) whole body screening. I am still waiting for my results 4 days later which is slightly frustrating but made slightly more bearable by the friendly and very apologetic staff.”

Posted 6 years ago

“The Mole Clinic were most helpful and thorough. My nurse was professional and well trained. Thankfully everything was ok. What was most helpful were the pointers of what to look for in skin cancer and I was better informed as a result.”

Posted 6 years ago

“vERY PROFESSIONAL SERVICE AND VERY FRIENDLY STAFF”

Posted 6 years ago

“Professional, knowledgeable and friendly service”

Posted 6 years ago

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The MOLE Clinic is rated 4.9 based on 2,456 reviews