The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,747 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,747 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very pleasant staff and nurse Jemma was extremely nice. She was very professional, reassuring and informative. A full body mole check was carried out in 45mins. Just a tiny grumble but when booking online the deposit has to be paid via PayPal. I do not use that and have no wish to have an account. I therefore had to phone the office to book and pay over the phone. Not a problem but a glitch.”

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Posted 8 years ago

“Very professional very thorough service. Also very impressed with The extensive mole mapping equipment. The nurse was very cheerful put me at easy and did a great job”

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Posted 8 years ago

“Prompt, polite, professional and most importantly friendly and thoughtful, I was very happy.”

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Posted 8 years ago

“My assessor Clare, put me at ease and was very clear in her explanation of the process, what she was looking for and ways to protect skin. She called me after the assessment to explain that they had found a mole they wanted to keep an eye on and was very clear about what was happening .”

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Posted 8 years ago

“The examination took place in an informal, cordial atmosphere. The nurse seemed very experienced and was able to discus the results of her examination in layman terms. A full report was provided that included some general and close-up images of spots to be concerned about. The report could be used for reference, for my GP or the Mole Clinic's own dermatologists. This initial examination is of good value, but naturally further dermatological work involving excisions, curettage and reconstruction is very expensive, whether done at the Clinic or other private practices.”

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Posted 8 years ago

“Excellent and quick service from reception to screening nurses”

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Posted 8 years ago

“I phoned on the day as I was in the area to see if I could get an appointment for a single mole to be checked. I was offered an appointment and very good directions by a lady on the phone. Once at the clinic I saw Jemma and she was so friendly and bubbly she made the whole experience a pleasant one with her manner and professionalism. Jemma clearly explained the process and findings. I can't recommend the service and staff highly enough.”

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Posted 8 years ago

“Made me feel comfortable and were knowledgeable. It would be good if the additional charges for referrals to the doctor were made clearer on the website”

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Posted 8 years ago

“From my very first call everyone I dealt with was pleasant, efficient and very thorough. I received my written report the next working day after a phone call to explain the results personally. I could not be more impressed with the entire service.”

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Posted 8 years ago

“I received polite and efficient service and very quick results. I would not have been able to identify my skin cancer myself. I am therefore gratful I attended the clinic”

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Posted 8 years ago

“Very friendly staff, nurse made me feel at ease.”

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Posted 8 years ago

“The nurse was personable, knowledgeable and provided a safe and informative space in which to check this area of my health. I will come back again.”

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Posted 8 years ago

“Very professional staff and made me feel very at ease. They explained everything very simply and clearly.”

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Posted 8 years ago

“Very efficient, informative and courteous service”

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Posted 8 years ago

“Very kind and professional. The result came back very quickly and I was able to make a hospital appointment to have the mole removed. I haven't had the result of the biopsy yet.”

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Posted 8 years ago

“very professional and very pleasant. Will recommend to others”

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Posted 8 years ago

“Quick and easy meeting with the nurse. The nurse gave simple explanations about what should be looking out for or concerned about. Left feeling confident that I knew what I should be looking for but currently no concerns.”

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Posted 8 years ago

“Professional, prompt, comprehensive survey of my whole body with as much time as I needed to discuss any questions. I will have an annual check-up, and I think everybody should!”

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Posted 8 years ago

“Great quick service, very through, and explain ever step of the process. Also when found an issue with a mole very helpful in what are the next options for treatment.”

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Posted 8 years ago

“Calm, professional and friendly. Answered all my questions and reassured me ref. next steps.”

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Posted 8 years ago

The MOLE Clinic is rated 4.9 based on 2,747 reviews