The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service Great product”

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Posted 4 years ago

“Fantastic company with great customer service. Great price, good quality products and easy to deal with. Delivery of our sleepers was fast and we were kept up to speed with the timings etc”

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Posted 4 years ago

“Ordered oak sleepers service and goods where fantastic would recamend to everybody”

The Luxury Wood Company 5 star review on 30th June 2021

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Posted 4 years ago

“Great service from ordering and delivering of wood, will definitely use company again”

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Posted 4 years ago

“Really pleased with the oak posts. Fantastic communication regarding delivery. Highly recommended.”

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Posted 4 years ago

“Beautiful straight solid oak. I made the mistake of not checking if it was kiln dried or seasoned which it isn’t. So it’s not suitable for internal construction until you’ve seasoned it.”

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Posted 4 years ago

“Good Oak boards, much better than ones from my previous supplier. Hiab off load very easy, skilful & helpful driver. Will use again.”

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Posted 4 years ago

“Great quality product, delivered on time, excellent communication. Would recommend.”

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Posted 4 years ago

“Ordering and delivery could not have been simpler. Oak sleepers were of a great quality and just as I had hoped. Will have no hesitation in using The LUXURY WOOD COMPANY for my future landscaping needs.”

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Posted 4 years ago

“Fast delivery and good communication. The driver ensured the wood was delivered to a safe dry place which was helpful.”

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Posted 4 years ago

“Quality product packaged well, first class service”

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Posted 4 years ago

“Pleasant and polite”

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Posted 4 years ago

“My local supplier had said that green oak sleepers were in short supply but I found this company who had plenty of stock to meet my order of 50+ sleepers. Having seen some of the reviews I was slightly worried up front of delivery what might arrive but I have to say that the sleepers I received were consistently of very good quality. There were some splits but these are to be expected and part of the feature of this product. But, there was no bark or rounded edges with the sleepers cut from the core of the tree. The sleeper sizes were very consistent and straight. Arranging delivery was straightforward, we exchanged a couple of emails to check that my marrow roads was OK, and I had the sleepers within 2 weeks of the order. Only other comment, they really are very heavy.”

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Posted 4 years ago

“Very impressed with delivery, not used wood yet as too hot for log burner”

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Posted 4 years ago

“Kept me informed of progress of order and the ability to get the wood cut to the desired size prior to delivery saved me time”

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Posted 4 years ago

“Ordered online wasn’t to sure what we would get so only order a small amount. BUT YES GREAT oak sleepers are great delivery really quick and place in front garden for us . My husband and son very solid as they had to move to the back garden. Definitely be ordering again. 👍”

The Luxury Wood Company 5 star review on 15th June 2021

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Posted 4 years ago

“Better than expected very satisfied”

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Posted 4 years ago

“Well packed pallet for delivery. Logs look great,haven't had to use any yet but I'm sure they will be as good as ever. Many thanks.”

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Posted 4 years ago

“Very happy with the purchase of oak logs and very well packed with no large voids. Will definitely purchase again.”

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Posted 4 years ago

“Good quality sleepers, all straight and no major cracks in the Oak. Delivery driver put the sleepers exactly where I asked him to, with no drama. Compared with other suppliers I had quotes from, The Luxury Wood Company prices were better than most, but there delivery prices were far cheaper than any competitor I had checked. I will return to this company for any future Oak Sleepers or similar items I require in future.”

The Luxury Wood Company 5 star review on 12th June 2021

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews