The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the product”

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Posted 5 years ago

“Wonderful ordering process. Delivered very quickly and the wood is fab. Burns very well and hot 🥵 totally brilliant. Will order again”

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Posted 5 years ago

“Very good company to deal with. Easy to order from very clear website, great delivery service and excellent quality products. Highly recommended!”

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Posted 5 years ago

“Excellent customer service, helpful and friendly. Speedy delivery and helpful delivery driver too. The green oak sleepers are lovely, great quality and we have used them for raised vegetable planters. We were pleased to find the different lengths available which suited our urban garden space perfectly. Highly recommended!”

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Posted 5 years ago

“Superb quality great delivery service”

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Posted 5 years ago

“Lovely people to deal with”

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Posted 5 years ago

“The quality of the wood is excellent. My only criticism is the delivery company used in my area never inform me what day they are delivering. The last 2 deliveries I’ve had arrived with no notification. Fortunately I was at home when it arrived otherwise I don’t know whether they would just have left the pallet on my driveway which would have been awful.”

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Posted 5 years ago

“Great service at a difficult time. The order arrived as promised, it was well packaged and the product was as expected. Great heat generated from the logs. Local delivery company were very helpful too. Thank you. I will buy again.”

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Posted 5 years ago

“Very uniform size logs, guaranteed moisture levels Delivered when arranged. What’s not to like.”

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Posted 5 years ago

“Really impressed with the quality of the wood and kindling. Keeping us cosy on these chilly nights. Thanks for getting our delivery out to us.”

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Posted 5 years ago

“Usually have the Kiln dried Ash it lights well and produces a good amount of heat. Trying the Oak this time as the Ash was out of stock The service and delivery are excellent”

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Posted 5 years ago

“Great service and fast delivery, will definitely buy from you next time i need wood pellets.”

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Posted 5 years ago

“Quick service, well priced. Products I have purchased have been of good quality”

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Posted 5 years ago

“Super quality logs best I've ever had with a quick delivery will be using again many thanks 👍”

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Posted 5 years ago

“This is my second order with The Luxury Wood Co. I originally ordered 40 netted log baskets which lasted me nearly 3 years. First class wood, good price and came quicky after the order. Will order again.”

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Posted 5 years ago

“Had to wait a few days because a big crate was not available but fast delivery despite Covid-19 and great firewood!”

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Posted 5 years ago

“All ran smoothly from the ordering to the deliveries.”

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Posted 5 years ago

“Great! Just great!”

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Posted 5 years ago

“Very good product, no rubbish! Delivery A1.”

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Posted 5 years ago

“The Luxury Wood Company is a very efficient organisation. The ordering process is simple, the prices are very good and the delivery service was excellent (again!). The quality of the product was again excellent with a typical moisture level (measured on my own moisture meter) of around 10%. I would definitely recommend The Luxury Wood Company.”

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Posted 5 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews