The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered my stack of logs quicker than I expected, considering the situation. Will buy from these again.”

Helpful Report

Posted 5 years ago

“Delivered on time and very helpful”

Helpful Report

Posted 5 years ago

“Quality timber delivered promptly. We have used this company for several years.”

Helpful Report

Posted 5 years ago

“excellent service.”

Helpful Report

Posted 5 years ago

“Quality logs”

Helpful Report

Posted 5 years ago

“One phone call sorted everything out, order, payment and delivery slot. Couldn’t be happier with the service and the quality of the wood.”

Helpful Report

Posted 5 years ago

“Great service, great product! 👍”

Helpful Report

Posted 5 years ago

“It arrives packed well and burns well, within 5 days on average. Good product.”

Helpful Report

Posted 5 years ago

“I have dealt with you for a number of years now and have always been very satisfied with the ordering, delivery and quality of the product. The delivery drivers are absolutely marvellous. I realise that they don't work for L.W. but felt it an opportunity to make this comment. Hope you will pass this on”

Helpful Report

Posted 5 years ago

“The wood content was ash which remains good quality we have it nets which we find better for us the delivery was good now that they use powered pallet trucks we live on a hill and the dive as a slope with these trucks it’s easy placed right where you what it”

Helpful Report

Posted 5 years ago

“Delivery came as promised. Driver was very helpful & dropped the crate as close to the house as possible . The wood is terrific, lights easily gives out a lot of heat & very little smoke or ash.”

Helpful Report

Posted 5 years ago

“Really good product - what I have found after 3 yrs of using pellets is that dust levels vary a lot - these pellets are about as low in dust as poss. On top of the quality of the product we get great delivery as well. Living in an isolated area means we rely on good delivery networks. This company uses one of the more reliable & helpful couriers!”

Helpful Report

Posted 5 years ago

“2020 this is my third year using the The Luxury Wood Company to supply my logs. Ents The delivery is excellent as is the way the logs are packaged. I also know that I'm getting logs that comply with government restrictions on wood burning. Comparing local sales of logs in builders bags which are not kiln dried, a full pallet represents excellent value for money.”

Helpful Report

Posted 5 years ago

“Always good service and a great product. I favour the ash and find that one of the tall pallets lasts me 12 months for my wood burner. As an added bonus I get a years supply of kindling from the pallet!”

Helpful Report

Posted 5 years ago

“Easy to Order and very good delivery”

Helpful Report

Posted 5 years ago

“Excellent product as usual. Many thanks”

Helpful Report

Posted 5 years ago

“For some time we have been using The Luxury Wood Company as our main supplier of wood pellets. We have always found them to offer a competitive price for quality products and an excellent overall service. Most deliveries have been made by the same delivery driver who is always pleasant and helpful.”

Helpful Report

Posted 5 years ago

“Easy to deal with, speedy delivery and a good quality product and the cost represents good value for money!”

Helpful Report

Posted 5 years ago

“Excellent quality wood. Not cheap, but seasoned and fireplace fit without further lengthy storage.”

Helpful Report

Posted 5 years ago

“All delivered on time and crate put in the garage. Great job”

Helpful Report

Posted 5 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews