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The Luxury Wood Company Reviews

4.5 Rating 4,853 Reviews
88 %
of reviewers recommend The Luxury Wood Company
4.5
Based on 4,853 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Luxury Wood Company Reviews

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023
Brian Griffiths
The Luxury Wood Company 5 star review on 11th September 2023
Davide Taibi
The Luxury Wood Company 5 star review on 11th September 2023
Mark Madden
The Luxury Wood Company 5 star review on 7th September 2023
Pamela Wilson
The Luxury Wood Company 5 star review on 7th September 2023
Pamela Wilson
The Luxury Wood Company 5 star review on 6th September 2023
Martin Smeeton
The Luxury Wood Company 5 star review on 31st August 2023
Anonymous
143
Anonymous
Anonymous  // 01/01/2019
Quick delivery wood in good condition and burnt well
Helpful Report
Posted 4 years ago
If you ant wood that's really dry and gives a nice steady clean burn then this is the place. Have been getting my logs from them for more years than I can remember and no plans to change.
Helpful Report
Posted 4 years ago
This is my third order. All have been delivered promptly and the drivers have been great, taking the pallet to exactly where I wanted. Luxury Wood kiln dried wood burns far better than locally sourced ‘seasoned’ wood. Obviously would recommend.
Helpful Report
Posted 4 years ago
Good customer service and top quality products- competitive prices.
Helpful Report
Posted 4 years ago
First class company. Never any problems with them. Drivers are also pleasant and helpful. Wood is excellent. Dry as a bone and burns beautifully.
Helpful Report
Posted 4 years ago
I have been purchasing logs from luxury wood for a few years now. the quality is consistantly good and the delivery drivers are helpful.
Helpful Report
Posted 4 years ago
Best kiln dried logs on the market. That's why I keep coming back time after time.
Helpful Report
Posted 4 years ago
Good service and good logs
Helpful Report
Posted 4 years ago
Good quality wood. Delivered with care. Good information from Shannon regarding delivery date/time
Helpful Report
Posted 4 years ago
Good quality dried wood, competitively priced.
Helpful Report
Posted 4 years ago
Very pleased with delivery and quality of wood. Will order again with this company.
Helpful Report
Posted 4 years ago
Really good quality oak sleepers , reasonable prices and a flat rate reasonable delivery charge and fairly fast delivery. Highly recommended.
Helpful Report
Posted 4 years ago
Pleasure to deal with. The communication was very good, pre delivery and delivery itself , right on time. The product itself was just as discribed on the website, probably better than I expected. I would definitely use the Luxury Wood Company in the future.
Helpful Report
Posted 4 years ago
The website is extremely easy to use and when I have had occasion to telephone, the customer service has always been courteous and he lpful. The one thing I would complain about is having to pay £40 extra for a Saturday delivery. I feel that this is excessive.
Helpful Report
Posted 4 years ago
Prompt service and very professional
Helpful Report
Posted 4 years ago
Great service, great materials at a good price. Cannot fault.
Helpful Report
Posted 4 years ago
Wood burning fine and pack nicely. It is worth with the money but two weeks later you have put the same wood &239 a big load when I have payed you 255 with £5 pounds discount.It was £259.a big load.how come you put special offer two weeks later.It’s not very good for me to pay extra.when I was waiting long for oak load call you few times. Nil stock every time.Mr Sahota
Helpful Report
Posted 4 years ago
Bagged oak fire wood - good variety of diameters in the bags, including a fair number of large logs. Our consignments from The LWC are always of consistently good quality and burn brilliantly.
Helpful Report
Posted 4 years ago
Easy order of some kiln dried Alder. Great price and the wood is of excellent quality. Definitely use again.
Helpful Report
Posted 4 years ago
Very happy, the wood pellets work great and are of excellent quality.....delivery is quick as well.
Helpful Report
Posted 4 years ago
The Luxury Wood Company is rated 4.5 based on 4,853 reviews