The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent quality logs and the pallets can be chopped up for kindling or made in to garden furniture”

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Posted 4 years ago

“Great Wood, always easy to light. burns well and good value for money with lots of pack size options. Recommended A +++”

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Posted 4 years ago

“Bought a crate of oak firewood and it was delivered promptly. The driver even wheeled the pallet to the back of my house and left it next to the log store saving me lots of time. Good value as the crate was quite tightly packed.”

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Posted 4 years ago

“I have purchased crates of kiln dried wood from serveral different companies on the last 5 years and this is the first time I've used Luxury Wood. Although there was a slight delay in my order which I was informed about, the delivery time was still under a week. Part of my requirement was that the crate should fit in a position in my garage and the sizing given on the website was spot on. The delivery driver was more than happy to leave it exactly where I wanted it. The packaging was excellent, Ive had deliveries with wood falling out before but not int this case. The wood itself is exceptional quality and cut well.”

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Posted 4 years ago

“Bought a large crate of logs. They burn long and hot. Good value”

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Posted 4 years ago

“very good logs and good delivery will by again”

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Posted 4 years ago

“Yes ordered again all OK including the driver who was very helpful put the log right where I needed them”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Logs arrived in good condition in the crate all logs looked well seasoned and dry”

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Posted 4 years ago

“Great products, responsive service and prompt, professional delivery. This is my fourth consecutive annual log delivery and the standard has been consistent throughout.”

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Posted 4 years ago

“Delivery on time very polite delivery man, and good logs well wrapped. Thanks D. Ryan”

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Posted 4 years ago

“We’ve been using them for 8 years & never had a problem, deliveries are always when they say. Drivers have always been pleasant & helpful. No problems whatsoever, many thanks”

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Posted 4 years ago

“Haven’t tried them as yet but they look fantastic and the delivery service was excellent.”

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Posted 4 years ago

“Nice dry logs delivered later at my request. Easy people to deal with, I've ordered a number of times and always good service.”

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Posted 4 years ago

“Competitive price for well prepared, chunky, mixed firewood. Great to receive the wood tightly packed, in a wrapped pallet, so it remains dry until we can move it into our store; such a change from local suppliers, who dump the wood onto the driveway, whatever the weather! LWC arranged delivery to suit our requirement, which was very helpful. Highly recommend LWC!”

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Posted 4 years ago

“Good communication from ordering to delivery.”

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Posted 4 years ago

“Very helpful staff. Prompt delivery and quality product.”

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Posted 4 years ago

“Very good quality and excellent service”

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Posted 4 years ago

“Great crate of lovely Ash, previously bought nordic birch from different supplier, but this is far superior- gives of lots of heat and burn time is ages, with the pleasant aroma from Ash- crate was place in the required space by the courier 5*”

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Posted 4 years ago

“Yes yes and yes really pleased.”

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews