Green Sheep Group Reviews

Name: Green Sheep Group
Address: The Green Snitterfield, Stratford Upon Avon
Rating: 4.72

4.7 Rating 1,284 Reviews

95 %

of reviewers recommend Green Sheep Group

4.7

Based on 1,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Green Sheep Group:

The Best in Baby Bedtimes, Naturally

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Green Sheep Group 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products”

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Posted 5 years ago

“Great products”

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Posted 5 years ago

“Junior mattress Firstly I want to say that we have used LGS since my son was born, moses/snuzpod/twist. I love their ethos and quality. This review is specifically for the junior mattress for a single bed. It is just so firm that it feels hard. There is none of the feeling of "snuggling up" in bed, instead you feel like you are perched on top. I know this is probably personal preference but it is just uncomfortable. It's a shame, but I regret the purchase and just hope that it will soften up considerably with use. However as with all LGS products you can tell it is good quality, but for us this one was not a hit.”

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Posted 5 years ago

“All LGS products we have ordered (mattresses, sheets and protectors for both of our two daughters have been excellent quality. The waterproof protector in particular is a marvel and even saved the mattress from a tsunami of vomit (sorry) when eldest was ill. A problem with one of the mattresses was resolved very quickly and the customer service was excellent. Highly recommended by this often grumpy dad.”

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Posted 6 years ago

“Our son an daughter-in-law were delighted with their Mises Basket and we were pleased with the excellent product and service.”

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Posted 11 months ago

“Lovely items, quick delivery!”

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Posted 1 year ago

“Really impressed with the customer service and mattress is great so far. I had ordered before them so I knew the products were good. Order went missing and they sorted it out straight away - redelivering in the same week. Thank you.”

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Posted 1 year ago

“Great products and love the safety aspect of them”

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Posted 1 year ago

“I ordered a Moses basket mattress to fit my Moses basket of 35 years and the sizing was exactly as stated and a perfect fit. My order did not arrive by courier so I phoned up and the staff immediately ordered another mattress and sent it by a different courier and they would sort out what happened to the first parcel. The second parcel arrived the next day.”

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Posted 1 year ago

“Lovely soft organic cot sheet bought for my grandson’s mini cot bed when he stays over. Very happy finding such a good quality sheet in this size.”

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Posted 1 year ago

“Really happy with my Moses basket great quality can’t wait to put it to use.”

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Posted 1 year ago

“Excellent products really soft and well made. Bought cot bed sheets and mattress protector. Highly recommend.”

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Posted 1 year ago

“We bought the twist mattress, protector and sheets. The sheets feel gorgeous! The mattress is really firm and solid. I’m a big fan. Everything feels really high quality and lovely”

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Posted 1 year ago

“Really good company and delivery so well too.”

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Posted 1 year ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly

Posted 1 year ago

“I ordered enough to qualify for free delivery so decided to make my order direct with the website rather than go to John Lewis who had a slightly better discount on the same items. I stayed in the following day, Friday, and nothing arrived. I contacted customer support the following day, Saturday, but offices were closed. On Monday I had a response from ‘Ben’ via email to say my delivery was out today. I wasn’t going to be home. I told him that service was poor, the delivery was supposed to have arrived Friday. Ben was useless and simply told me delivery was out and there was no possible discount or compensation he could offer for having wasted my time. I cancelled the order and asked for a refund. He said he would keep me posted but I then had to call two days later to check a refund was being processed as he decided to ghost me. I’m shocked Ben is ‘Head of Customer Services’ as I found his emails to be very curt. He wasn’t helpful or apologetic and I certainly won’t order from here again in future as you can’t trust their delivery schedule.”

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Posted 1 year ago

Hi Lisa, Thank you for taking the time to leave us a review. We are so sorry to hear about your recent experience. We do want to reassure you that we work extremely hard to help with any queries that our customers have. We do appreciate all feedback that we receive from our customers and if you do wish to discuss this further, please do send an email to direct@thelittlegreensheep.co.uk and I will investigate this further. Best wishes Demi

Posted 1 year ago

“Lovely natural products. Sheets wash well and mattresses maintain their shape.”

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Posted 6 years ago

“From ordering to delivery very smooth process.”

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Posted 6 years ago

“It's a great mattress! We already had a Moses basket mattress and a cot mattress from Little Green Sheep, and wanted to get a bigger mattress to put on the floor so that the baby could crawl off in the mornings and play with his toys (as suggested in a few Montessori guides). We've had it for a few months now, and we're very happy with it. Just be sure to check that you're putting it down on the right side, as the coconut coil side (which is meant to be on the bottom) is quite hard.”

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Posted 7 years ago

“Lovely quality Moses Basket, and rocking stand was fairly easy to put together. I'd maybe just suggest changing your delivery wording, as I was initially shown "Next Working Day" when I ordered, which then became 1-2 Working Days according to the Confirmation Email, and it actually showed up on the 3rd Working Day. Not a big deal as we weren't in a hurry for the product, but it was just a bit confusing. Think you'd be fine to say 3-5 Working Days and no-one would bat an eye.”

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Posted 11 months ago

Thank you for taking the time to leave us a wonderful review! We are so sorry for the delay with your order. We will of course look into this internally. Best wishes LGS CE team

Posted 10 months ago

“Really lovely product and good service.”

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(DirectStore) - Posted 1 year ago

Green Sheep Group is rated 4.7 based on 1,284 reviews