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Green Sheep Group Reviews

4.7 Rating 1,399 Reviews
93 %
of reviewers recommend Green Sheep Group
4.7
Based on 1,399 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone
Read Green Sheep Group Reviews

About Green Sheep Group:

The Best in Baby Bedtimes, Naturally

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“Good product shame that sale notification came less than a week later with large discount.”
Helpful Report
(DirectStore) - Posted 6 days ago
Hi Katherine, Thank you for your feedback! We're really pleased to hear that you're happy with the product. We completely understand your disappointment at seeing a significant discount advertised so soon after your purchase. Best wishes, LGS Team
Posted 5 days ago
“Good quality products”
Helpful Report
(DirectStore) - Posted 2 weeks ago
Hi there, Thank you for taking the time to leave such a positive review! Best wishes LGS Team
Posted 1 week ago
“The crib and stand are lovely, however, the parcel was damaged and part of my order was missing. I emailed customer service and am waiting for a reply”
Helpful Report
(DirectStore) - Posted 1 month ago
Hi Mr A K Powell, Thank you for your review. We’re so pleased to hear that you’re happy with the item, although we’re sorry to hear that your parcel arrived damaged and part of your order was missing. We can confirm that we have re-sent the items and hope this reaches you safely. We apologise for the inconvenience caused and really appreciate your patience and understanding. Best wishes, LGS Team
Posted 1 month ago
“Easy to place an order and delivery was on time. Item well packaged. However item quality not as expected.”
Helpful Report
(DirectStore) - Posted 2 months ago
Hi Kimberley, Thank you for your review. We’re pleased to hear you found the ordering and delivery experience easy and efficient. We’re sorry, however, that the quality of the item did not meet your expectations, and we appreciate you sharing your feedback with us. Best wishes, LGS Team
Posted 2 months ago
“Always good quality products.”
Helpful Report
(DirectStore) - Posted 3 months ago
Thank you for taking the time to leave us a great review! We pride ourselves on our products and service and it is great to hear about your experience with us. Best wishes LGS CE Team
Posted 3 months ago
“Nice products, but need better packaging to avoid damage in transit.”
Helpful Report
(DirectStore) - Posted 3 months ago
Thank you for taking the time to leave us a review! We're so pleased to hear you like our products, although we're sorry to hear your order wasn't packaged as well as expected. We really appreciate your feedback and will be sure to share it with our product and logistics teams as we continually look for ways to improve. Best wishes, LGS CE Team
Posted 3 months ago
“I mean it seems good,but we do not have a born baby yet! I would appreciate more guidance somewhere how and what to buy in terms of a mattress, waterproof sheet and fitted sheets.”
Helpful Report
(DirectStore) - Posted 5 months ago
Thank you for your review and congratulations on your upcoming arrival! We’re so pleased to hear your first impressions have been positive so far. We really appreciate your feedback regarding additional guidance on mattresses, waterproof sheets and fitted sheets. We’ll be sure to pass your comments on to our team as we’re always looking for ways to improve the experience for our customers. If you ever need any advice on compatible accessories or what to purchase, our customer care team would be more than happy to help.
Posted 5 months ago
“The delivery service is very poor. It says next delivery but it’s now day 5 and the delivery keeps being delayed and even lost/not providing live tracking information. Recommend you consider an alternative delivery partner.”
Helpful Report
(DirectStore) - Posted 6 months ago
“Lovely quality Moses Basket, and rocking stand was fairly easy to put together. I'd maybe just suggest changing your delivery wording, as I was initially shown "Next Working Day" when I ordered, which then became 1-2 Working Days according to the Confirmation Email, and it actually showed up on the 3rd Working Day. Not a big deal as we weren't in a hurry for the product, but it was just a bit confusing. Think you'd be fine to say 3-5 Working Days and no-one would bat an eye.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave us a wonderful review! We are so sorry for the delay with your order. We will of course look into this internally. Best wishes LGS CE team
Posted 2 years ago
“I ordered a cotbed pillow and duvet for my two and a half year old son. He really likes both but we haven’t had a chance to properly try out the duvet because it’s been over 21C in his room in the last week. The temperature is back down this week so we’ll get to try it out! Lovely quality though!”
Helpful Report
(DirectStore) - Posted 2 years ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and we cant wait to hear about your experience with this product!
Posted 2 years ago
“The material quality of the Moses Basket Rocking Stand is excellent, reflecting a high standard appropriate for its price. However, the assembly process was disappointing. The pre-drilled holes were too tight for the dowelling rods, requiring excessive force. The instruction manual was unclear, with crucial steps involving straps only shown in the final diagrams. Additionally, some screws did not fully tighten, compromising stability. While the stand looks great and is made of durable materials, the challenging assembly process makes it less than ideal for the price.”
Helpful Report
Posted 2 years ago
“Great product. Expected next day delivery it arrived 4 days later so Slow delivery and bad comms from evri as ever…”
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Posted 2 years ago
“The product looks lovely but not used yet. The only issue was having to chase as it was not next day delivery. Took around 4 days to arrive and delivered quite late in the evening.”
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Posted 2 years ago
“Good quality Worth money”
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Posted 2 years ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly
Posted 2 years ago
“Bought a mattress and mattress protector. Great to have a sustainable option for a cot mattress. Really fast delivery, my only negative comment is I was a little disappointed the mattress protector didn't have any elastic bits to keep it in one place, and nothing that goes down the sides of the mattress.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! I can confirm that this design is to allow the product to maximize breathability around the mattress, for little one! Please do drop us an email on Direct@thelittlegreensheep.co.uk, if you have any further questions. Best wishes, Holly
Posted 2 years ago
“I bought 2 cot mattresses for Stokke beds which are very good and comfortable. Very pleased. Not too hard and not too soft. I also have a single mattress or my 7 year old and I think way too firm and I wish I could have returned that one it is just not comfortable.”
Helpful Report
Posted 2 years ago
“The Moses basket sheets and mattress protector are of great quality. However, delivery time and communication was poor. Despite spending £40+ I didn’t qualify for free delivery, website states delivery will be 1-2 working days. No update on this and had to chase via email, phone and messenger on Instagram. Would use again given good quality, however leave lots of time if delivery issues.”
Helpful Report
Posted 3 years ago
“Amazing delivery service,arrived 1day after ordering Ordered from the little green sheep before and their items are of high quality. Mattress is perfect for my 2 1/2 year old he has a great sleep on it and i can sleep knowing he is comfortable and safe.”
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Posted 3 years ago
“Decent mattress protectors, although could use some elastics to keep them in place and they wrinkle quite bad after washing that doesn’t come out so well with ironing. The bedding is lovely quality, I just wish there was more sizing as we could only buy it for our pram as it doesn’t fit the bedside crib.”
Helpful Report
Posted 3 years ago
“The product itself is lovely although for the money I was hoping the presentation and packaging would be better. It arrived just alone in a paper bag with no protection and a suede tie which had left grey bits all over the navy blanket. So that part could be a more premium experience as it isn’t a cheap blanket but the blanket itself is really lovely and a great quality product.”
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave us a review! We are so sorry to hear that you have had this experience with the delivery packaging. We do appreciate all feedback that we receive from our customers as this helps us to improve our services. Your feedback will be reviewed internally so that we can look into our current processes. Best wishes, LGS CE Team
Posted 3 years ago
Green Sheep Group is rated 4.7 based on 1,399 reviews