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Green Sheep Group Reviews

4.8 Rating 1,221 Reviews

96 %

of reviewers recommend Green Sheep Group

Company Reviews

Product Reviews

4.8

Based on 1,221 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Green Sheep Group:

The Best in Baby Bedtimes, Naturally

Green Sheep Group 5 star review on 17th April 2024

Green Sheep Group 5 star review on 13th March 2024

Adema Jane Phillips

Green Sheep Group 5 star review on 25th January 2024

Yulia Chroustaliova

Green Sheep Group 5 star review on 18th January 2024

Martine Woodley

Green Sheep Group 5 star review on 6th May 2023

Green Sheep Group 5 star review on 4th May 2017

Green Sheep Group 5 star review on 2nd February 2017

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from the United States and everything went smoothly. International shipping was prompt (about 7 days as in the description) and communication with the store about tracking was responsive. I’m so happy with our purchase and can’t wait for baby to sleep on this high quality mattress when she arrives.”

Posted 20 hours ago

“I didn’t get my purchase yet, when I did my purchase it said 4 to 8 days but now is more than 10 days”

Posted 4 days ago

“The product looks lovely but not used yet. The only issue was having to chase as it was not next day delivery. Took around 4 days to arrive and delivered quite late in the evening.”

Posted 6 days ago

“Really happy with my Moses basket great quality can’t wait to put it to use.”

Green Sheep Group 5 star review on 17th April 2024

Posted 6 days ago

“My original order didn’t arrive, I received an email saying it would be late but arrive in 3 days from email. It didn’t arrive so I emailed to find out where it was. Basically there were several emails back and forth, your representative said she’d resend the order, which I agreed. But she kept emailing back asking different questions and by the time it was resent one of my items was out of stock and it didn’t arrive in time for me to give to my visiting daughter. Therefore I will have to try to visit her asap with the gift, but she’s a two hour drive away. I like the products but would be reluctant to order anything else, even though I’ve seen something else I would like to order.”

Posted 1 week ago

“Furstrated that my order got cancelled after payment was received and processed, and not receiving any notifactions about it. And receiving less money than what I paid. I would like to get someone to help me get this sorted! I bough the product (Twist natural matress) with a non-U.K credit card (Visa); which I have used for every and any transaction I've make in the U.K, without problems, for years now. I did receive a refund, but received less than what I paid, because of conversion rate??? I have never had that happened before - customer service said "due to exchange rate fluctuation this is something that can occur and is unfortunately outside of our control." and I do not think that is a proper answer or correct; every time I have had money refund from other businesses they have return the same amount I paid them - in U.S Dollars. Management, could you please address this and reach out? I had to go to Jogn Lewis to buy the exact same mattress, and I even saw it at a lower price than your website... ??”

Posted 1 week ago

“I recently bought the Moses basket bundle with rocking base. The bundle looks beautiful, however seems poorly made. When assembling the base the pilot holes don’t appear to be the correct size for the screws provided, making the wood squeak horribly and sounding like it might snap. There were also unfortunately screws missing from the order. It was far more difficult than anticipated to put together, however it does seem sturdy now built.”

Posted 2 weeks ago

“Purchased the child's single natural mattress and a waterproof cover. I've been sleeping on it from early morning onwards before we transition him out of our room and it is more comfortable than our mattress!”

Posted 2 weeks ago

“Love that you ship to the United States. After searching for the perfect gift for my Godson & his expecting wife, I came across the little Green Sheep. Good quality natural products made with TLC. It did not take long to ship to USA & now they are ready & eagerly awaiting their first born.”

Posted 2 weeks ago

“Lovely little mattress without harsh chemicals, did not stink when unwrapped. I like that there is a different firmness on each side. Quick delivery.”

Posted 2 weeks ago

“Excellent products really soft and well made. Bought cot bed sheets and mattress protector. Highly recommend.”

Posted 2 weeks ago

“We bought the twist mattress, protector and sheets. The sheets feel gorgeous! The mattress is really firm and solid. I’m a big fan. Everything feels really high quality and lovely”

Posted 3 weeks ago

“Great mattresses. They fit perfectly and it’s so reassuring to know they are such good quality and not toxic. The delivery was really quick and the customer service was brilliant. Thank you.”

Posted 3 weeks ago

“Really good company and delivery so well too.”

Posted 3 weeks ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly

Posted 3 weeks ago

“So excited to use our green sheep moses basket! Shipping was fast all the way to the US and everything was well-packed/handled. I wish I would have upgraded to the rocking stand because I wish the standard one was a bit sturdier. I think it's safe and will work great though!”

Posted 4 weeks ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly

Posted 4 weeks ago

“Wonderful”

Posted 1 month ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly

Posted 4 weeks ago

“Very happy with my purchases and delivery was swift”

Posted 1 month ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly

Posted 4 weeks ago

“Good selection of quality organic baby bedd. ing and mattresses using safe natural ingredients . Have purchased items for my children and grandchildren and again now for my latest grandchild.”

Posted 1 month ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly

Posted 4 weeks ago

“Great quick service”

Posted 1 month ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly

Posted 1 month ago

“The protective mattress sheet is beautifully made and very practical. I did have query regarding my order (the courier seemed to have misplaced my parcel) but one of your members of staff quickly resolved the issue and a new parcel was sent out promptly with a different courier. Thank you Holly. I do hope you managed to trace the original parcel.”

Posted 1 month ago

Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly

Posted 1 month ago

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Green Sheep Group is rated 4.8 based on 1,221 reviews